Reviews of Phnom Penh 51 Hotel & Residences 4 stars
#17, Street Pasteur, Chaktomuk, Daun Penh, Phnom Penh, Cambodia
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe rooftop views are spectacular. The pool was nice but very dangerous after rains. It needs to be dried before child or adult entry.
Front reception staff very nice. And room cleaners. Rooms being painted and renovations going on from early morning and very little English spoken by staff. Communication is importantly, staff should be aware. But beyond this I don’t think there is any Hospitality. And I’ve stayed all around the world. And reviewed many many Asian establishments.
Thank you for your detailed review. We’re glad you enjoyed the rooftop views, pool, and the service from our front desk and housekeeping teams. We sincerely apologize for the inconveniences caused by renovation noise, pool safety after rain and communication challenges. Your feedback on hospitality and staff training is invaluable, and we’ll use it to improve both our service quality and guest experience. Warm regards, Hotel Management Team Phnom Penh 51 Hotel & Residences
Thank you for your detailed review. We’re glad you enjoyed the rooftop views, pool, and the service from our front desk and housekeeping teams. We sincerely apologize for the inconveniences caused by renovation noise, pool safety after rain… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewGreat in house massage.
Poor breakfast.
Thank you for sharing your feedback. We’re glad you enjoyed the in-house massage. We also take note of your comment on breakfast and will work on improving the variety and quality to better serve our guests. Warm regards, Hotel Management Team Phnom Penh 51 Hotel & Residences
Thank you for sharing your feedback. We’re glad you enjoyed the in-house massage. We also take note of your comment on breakfast and will work on improving the variety and quality to better serve our guests. Warm regards, Hotel Management … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat pool with awesome city views
Average breakfast
Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our pool and the beautiful city views. it’s one of our favorite features too! We appreciate your comments regarding breakfast and will review this with our team to see how we can make improvements for a better dining experience. We hope to welcome you back again soon for an even more enjoyable stay. Warm regards, Hotel Management Team PhnomPenh 51 Hotel & Residences
Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our pool and the beautiful city views. it’s one of our favorite features too! We appreciate your comments regarding breakfast and will review this with ou… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThis hotel is in an absolutely fantastic location right where you want to be. The rooftop pool is quite something, with a great view over the centre of Phnom Penh. The room had a brilliant view too and was generally really nice.
We found the bathroom had a dirty shower curtain and the bath was unstable to stand in. Our stay was also clouded by when we were accused of taking a pair of hotel slippers (which we didn’t use). We were asked 3 times about them by different staff and then ignored when they didn’t get the answer they wanted. This made our check out very awkward. It did seem like the staff were not particularly warm to us during our stay.
Thank you very much for taking the time to share your detailed feedback. We are delighted that you enjoyed our fantastic location, the rooftop pool with city views, and your room’s comfort and view. We are, however, truly sorry to hear about the issues you experienced with the bathroom and, most importantly, the unpleasant situation during check-out. Please accept our sincere apologies for the inconvenience and for the way this matter was handled. Your comments have been shared with our management and team to ensure improvements are made in both facilities and staff communication. We truly value your feedback and hope you might consider giving us another opportunity to provide you with a more welcoming and seamless experience in the future. Warm regards, Hotel Management Team PhnomPenh 51 Hotel & Residences
Thank you very much for taking the time to share your detailed feedback. We are delighted that you enjoyed our fantastic location, the rooftop pool with city views, and your room’s comfort and view. We are, however, truly sorry to hear abo… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBrilliant hotel, rooftop swimming pool was outstanding and the whole group enjoyed it. Staff were excellent and helpful. Rooms clean and gorgeous.
Nothing
Thank you very much for your kind words. We’re thrilled to hear that you and your group enjoyed your stay, especially the rooftop pool, our clean and comfortable rooms, and the service from our helpful team. Your feedback means a lot to us, and we look forward to welcoming you back again soon. Warm regards, Hotel Management Team PhnomPenh 51 Hotel & Residences
Thank you very much for your kind words. We’re thrilled to hear that you and your group enjoyed your stay, especially the rooftop pool, our clean and comfortable rooms, and the service from our helpful team. Your feedback means a lot to us,… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewThank you for your lovely feedback. We’re delighted to hear that you found almost everything perfect during your stay. We appreciate your comments regarding the bathroom and will take them into consideration as we continue to improve our facilities. We hope to welcome you back again soon for an even better experience. Warm regards, Hotel Management Team PhnomPenh 51 Hotel & Residences
Thank you for your lovely feedback. We’re delighted to hear that you found almost everything perfect during your stay. We appreciate your comments regarding the bathroom and will take them into consideration as we continue to improve our fa… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewPool area was nice with a fantastic view
Room smelt of damp and musty. Walls in the living area leading to bathroom and bedroom were wet with paintwork and plaster peeling off walls
Thank you for sharing your feedback. We’re glad you enjoyed our pool area and the fantastic view. However, we sincerely apologize for the issues you experienced in your room. Your comments regarding the dampness and wall conditions have been shared with our maintenance team for immediate attention. We appreciate your feedback and hope to have the opportunity to provide you with a much improved stay in the future. Warm regards, Hotel Management Team PhnomPenh 51 Hotel & Residences
Thank you for sharing your feedback. We’re glad you enjoyed our pool area and the fantastic view. However, we sincerely apologize for the issues you experienced in your room. Your comments regarding the dampness and wall conditions have bee… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewGood afternoon! I liked the hotel, the staff is very friendly. The location is very convenient, all the attractions are close. Thank you for your time.
Good afternoon! Thank you so much for your kind words. We're delighted to hear that you enjoyed your stay with us and found our team friendly and our location convenient for exploring the city. Your feedback truly means a lot to us. We hope to welcome you back again soon! Best regards, Hotel Management Team
Good afternoon! Thank you so much for your kind words. We're delighted to hear that you enjoyed your stay with us and found our team friendly and our location convenient for exploring the city. Your feedback truly means a lot to us. W… Show more
Reviewed: 1 August 2025 · Stayed in May 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewStaff were outstanding, the location is excellent, the rooms are quite large, rooftop bar is a nice touch
Whilst rooms are conmfirtable and clean, they are begining to feel a little dated
Dear Valued Guest, Thank you for taking the time to share your experience. We’re thrilled to hear you enjoyed our outstanding team, excellent location, spacious rooms, and the rooftop bar—it’s always encouraging to receive such positive comments. We also appreciate your honest feedback regarding the room condition. While our rooms are designed for comfort, we understand the importance of keeping them feeling fresh and up to date. Your comment has been noted and will help guide our future improvements. We hope to welcome you back again soon. Best regards, Hotel Management Team
Dear Valued Guest, Thank you for taking the time to share your experience. We’re thrilled to hear you enjoyed our outstanding team, excellent location, spacious rooms, and the rooftop bar—it’s always encouraging to receive such positive co… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewEnjoyable stay for 6 nights, Service was good, breakfast is top class, staff friendly. Loved the location and of course the view from the rooftop. Shop next to on ground floor was very convenient. Plenty of cafe's restaurants near by. Would stay again
had a small kitchen although may have lacked some basic stuff, so I had to ask for glasses, but overall having a studio was a good decision.
Dear Valued Guest, Thank you so much for your kind and thoughtful feedback. We’re delighted to hear you had an enjoyable 6-night stay and that you appreciated our service, top-class breakfast, friendly staff, and especially the rooftop view and convenient location. We’re glad the studio setup worked well for you, and we appreciate your note about the kitchen items. Our team is always happy to assist, and we’ll take your feedback into account to better equip our rooms for future guests. We look forward to welcoming you back again on your next visit! Best regards, Hotel Management Team
Dear Valued Guest, Thank you so much for your kind and thoughtful feedback. We’re delighted to hear you had an enjoyable 6-night stay and that you appreciated our service, top-class breakfast, friendly staff, and especially the rooftop vie… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe beds were very comfortable and bathrooms had a lovely shower. Wash hand basin is just outside the bathroom! The infinity pool was very refreshing and we enjoyed looking down over the city from there. The rooftop bar had great views and the cocktails were excellent. Staff are very friendly and helpful.
Soft drinks from the mini bar were very expensive. Better to go to the shop next door to the hotel.
Dear Valued Guest, Thank you for sharing your experience with us. We’re delighted to hear you enjoyed the comfortable beds, refreshing infinity pool, rooftop bar with great views, and friendly service from our staff. We appreciate your feedback regarding the mini bar prices and are glad you found the nearby shop convenient for soft drinks. Your comments help us improve and provide a better experience for all our guests. We look forward to welcoming you back soon! Best regards, Hotel Management Team
Dear Valued Guest, Thank you for sharing your experience with us. We’re delighted to hear you enjoyed the comfortable beds, refreshing infinity pool, rooftop bar with great views, and friendly service from our staff. We appreciate your fe… Show more
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewGood location in central PP and the rooms are neat and tidy and comfortable.
Thank you for your feedback. We’re glad you enjoyed our central location and found the rooms neat, tidy, and comfortable. We look forward to welcoming you back for another enjoyable stay. Warm regards, Hotel Management Team PhnomPenh 51 Hotel & Residences
Thank you for your feedback. We’re glad you enjoyed our central location and found the rooms neat, tidy, and comfortable. We look forward to welcoming you back for another enjoyable stay. Warm regards, Hotel Management Team PhnomPenh 51 Ho… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewBreakfast was included with our reservation, and we picked up tickets every morning at the front desk. It was a good selection of local foods, fruit, cereals, and coffee. The pool was all cool water, and the kids enjoyed it and the view. Close to a lot of things.
Thank you for sharing your feedback. We’re delighted to hear that you enjoyed our breakfast selection, rooftop pool, and city views, and that your kids had a great time. We’re also glad our central location made exploring the city convenient. We look forward to welcoming you and your family back for another enjoyable stay. Warm regards, Hotel Management Team PhnomPenh 51 Hotel & Residences
Thank you for sharing your feedback. We’re delighted to hear that you enjoyed our breakfast selection, rooftop pool, and city views, and that your kids had a great time. We’re also glad our central location made exploring the city convenien… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewRoom is spacy, bed are comfortable. The pool on the roof and the view is emazing, staff super friendly. Very close to the main attractions but in a queit street. If I ever come back, I will for sure stay here again.
Nothing really, just wifi in the room was sometimes not good enough for streaming (always ok for searching/ messaging/emailing), else everything was perfect.
Thank you for your wonderful feedback. We’re thrilled to hear that you enjoyed our spacious rooms, comfortable beds, rooftop pool with amazing views, and friendly staff. We appreciate your note regarding the Wi-Fi and will look into ways to improve connectivity. We look forward to welcoming you back whenever you return to Phnom Penh! Warm regards, Hotel Management Team PhnomPenh 51 Hotel & Residences
Thank you for your wonderful feedback. We’re thrilled to hear that you enjoyed our spacious rooms, comfortable beds, rooftop pool with amazing views, and friendly staff. We appreciate your note regarding the Wi-Fi and will look into ways to… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewAir con was ducted so was quiet
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewNear centra and very good bed, nice people which working there.
Thank you for your feedback. We’re glad you enjoyed our central location, comfortable beds, and friendly staff. We look forward to welcoming you back for another great stay. Warm regards, Hotel Management Team PhnomPenh 51 Hotel & Residences
Thank you for your feedback. We’re glad you enjoyed our central location, comfortable beds, and friendly staff. We look forward to welcoming you back for another great stay. Warm regards, Hotel Management Team PhnomPenh 51 Hotel & Resi… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewNothing much
The location they have on the booking is incorrect taxi drop me somewhere else and I walked so long
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the incorrect location listed on Booking.com, which led to your difficulty finding the hotel. We will review this information to ensure it is accurate and easier for guests to reach us in the future. We hope to have the opportunity to provide you with a smoother experience on your next visit. Warm regards, Hotel Management Team PhnomPenh 51 Hotel & Residences
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the incorrect location listed on Booking.com, which led to your difficulty finding the hotel. We will review this information to ensure it is accura… Show more
Reviewed: 22 July 2025 · Stayed in May 2025
Verified reviewhelpful friendly staff. beautiful pool, breakfast. centrally located. relaxing atmosphere. rooftop pool made the stay more relaxing as you can see over the city whilst having a swim. beautiful at night
nothing to not like
Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed our helpful and friendly staff, beautiful rooftop pool, breakfast, and relaxing atmosphere. It’s great to know the rooftop views made your stay even more enjoyable. We look forward to welcoming you back for another memorable stay. Warm regards, Hotel Management Team PhnomPenh 51 Hotel & Residences
Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed our helpful and friendly staff, beautiful rooftop pool, breakfast, and relaxing atmosphere. It’s great to know the rooftop views made your stay even more enjoya… Show more