Reviews of JD POLMAN Hotel 5 stars
JD POLMAN Hotel & Residence, Sen Sok, Phnom Penh, Cambodia
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Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewInsulting / my wife has her period like any other woman in the world, and then they decide to take away or deposit. Injustice an insult to female rights.
Attitude of Stuart
Dear Ramy Greeting from JD POLMAN Hotel. Thanks for your all comment that you made, if you informed to our staff before that period dried, we would not charge because we can clean it on time but this case it was dried already so we cannot clean it so we wish you kindly understand with our hotel's lost and damage policy. Best regards,
Dear Ramy Greeting from JD POLMAN Hotel. Thanks for your all comment that you made, if you informed to our staff before that period dried, we would not charge because we can clean it on time but this case it was dried already so we cannot … Show more
Reviewed: 23 October 2024 · Stayed in October 2024
Verified reviewThe swimming pool was fantastic, clean room.
I never felt accepted as a guest at this hotel. I was often asked to pay for things upfront, even though I wanted to settle my entire bill at the end due to colossal overseas charges on my credit card. At dinner, a waitress said no problem, then said I must pay because reception said so, this was really embarrassing and ruined my stay after a hard week of work in Phnom Penh. I raised this twice, lovely staff at the reception, but no action whatsoever, could not seem to contact a manager. Several times I was assured I would get a response - never happened! JUST NEVER FELT WELCOME and for the price I paid, this was not a good deal at all.
Reviewed: 16 July 2024 · Stayed in July 2024
Verified reviewStaff
Smoking smell on lobby
Dear Jaehwan Greeting from JD Polman Hotel. We are pleased to thanks for your comment and supporting us. Regarding to Smoking smell at the lobby is no more already because now our hotel is Non-Smoking Hotel. Hope that you will come to get more an experience from us at the next trip. Best regards HOD Team
Dear Jaehwan Greeting from JD Polman Hotel. We are pleased to thanks for your comment and supporting us. Regarding to Smoking smell at the lobby is no more already because now our hotel is Non-Smoking Hotel. Hope that you will come to … Show more
Reviewed: 7 June 2024 · Stayed in March 2024
Verified reviewThis hotel is wonderful but the only issue is location which is quite far from city center and nightlife areas of tourists.
Only Location.
Dear Mujahid Greeting from JD Polman Hotel. We are pleased to thanks for your comment and supporting us. Hope that you will come to get more an experience from us at the next trip. Best regards HOD Team
Reviewed: 2 June 2024 · Stayed in June 2024
Verified reviewReviewed: 14 April 2024 · Stayed in March 2024
Verified reviewMiss Universe contestants was there at the same time as me and my friends. Now we know why. Your hotel is awesome!
Everything was great
Dear Kyoung Greeting from JD Polman Hotel. We are pleased to thanks for your comment and supporting us. Hope that you will come to get more an experience from us at the next trip. Best regards HOD Team
Reviewed: 16 February 2024 · Stayed in February 2024
Verified reviewBedrooms where clean, modern and spacious
Jingdi Polman. Targets the Chinese market and has no Cambodian feel, spirit or culture. Location is so bad. Miles away for anything and 10km to the city centre. No gym.. under construction No towels at the pool. No roof top bar. The only thing the hotel offers is a pool with a crane view Breakfast is covered in msg. The WiFi in the lobby didn’t work. It is an unfinished hotel that shouldn’t be advertising features unavailable. This is by far the worst 5* on the planet. They made me pay upfront plus a deposit.
Dear ROB Greeting from JD Polman Hotel. We are pleased to thanks for your comment and supporting us. We are so sorry to hear that, regarding to Gym now is set up already, Pool is open with bath towel, WIFI we have it anywhere. Hope that you will come to get more an experience from us at the next trip. Best regards HOD Team
Dear ROB Greeting from JD Polman Hotel. We are pleased to thanks for your comment and supporting us. We are so sorry to hear that, regarding to Gym now is set up already, Pool is open with bath towel, WIFI we have it anywhere. Hope that … Show more
Reviewed: 7 February 2024 · Stayed in January 2024
Verified reviewBreakfast was good the food was delicious. The staff were very friendly the room was spacious.
The sky bar , gym and mart were not open yet which i was the most looking forward to , the location was far from the shops and malls which would have been ok if the mart was open
Dear Kyoung Greeting from JD Polman Hotel. We are pleased to thanks for your comment and supporting us. Hope that you will come to get more an experience from us at the next trip. Best regards HOD Team
Reviewed: 18 January 2024 · Stayed in January 2024
Verified reviewReviewed: 9 January 2024 · Stayed in January 2024
Verified reviewThe hotel looks nice
The hotels is still under construction No restaurant open No swimming pool The rooms smelt very badly of smoke There were bugs everywhere in the room (bed included) Very strange night manager came in our room not making sense, this made us feel very unsafe. Woken up at 6am due to builders working. Air con is extremely loud This hotel should not be open and functioning for guests
Dear Faichney Greeting from JD Polman Hotel. We are pleased to thanks for your comment and supporting us. For air-con now are fixed and in the room do not have smell of smoke because now our property is Non-smoking hotel. Now for Restaurant / Gym and Swimming pool are full operation already with no mor construction. Hope that you will come to get more an experience from us at the next trip. Best regards HOD Team
Dear Faichney Greeting from JD Polman Hotel. We are pleased to thanks for your comment and supporting us. For air-con now are fixed and in the room do not have smell of smoke because now our property is Non-smoking hotel. Now for Restaur… Show more
Reviewed: 4 January 2024 · Stayed in January 2024
Verified reviewStaff were super friendly
Dear Craig Greeting from JD Polman Hotel. We are pleased to thanks for your comment and supporting us. Hope that you will come to get more an experience from us at the next trip. Best regards HOD Team
Reviewed: 23 November 2023 · Stayed in November 2023
Verified review