Reviews of G Mekong Hotel Phom Penh 4 stars
No 419, Preah Monivong Boulevard, Khan 7 Makara (Orussey Market Area), Daun Penh, Phnom Penh, Cambodia
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewSwimming pool Room Breakfast
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewStaff and restaurant were excellent!
Beds were hard and maintenance needs improvement.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe hotel was alright, a few thing went wrong but in general it’s fine.
The attached restaurant let it down by serving a spider in a pineapple smoothie. I refused to drink the drink I bought after that and ended up not really eating as I was put off my food. So wasted 20 bucks. Regrettably, that incident, and the 20$ early arrival fee and the first room having bad ac and us paying 20$ extra for sweating for the first several hours, is enough for me to choose other hotels close by and the same money. Which one has been outstanding.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewNice hotel. Bar man at the pool was very helpful and made us feel really welcome. Good location. Would book again
Mix up in hotel rooms on first night. Disappointing but got it sorted 2nd night.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewPool was great for the kids, breakfast was included and great for the family, and the staff were all friendly and helpful. As it was rainy season it wasn't very busy so we basically had the pool to ourselves, which meant the kids had a ball.
Super minor, but the wifi didn't extend across the whole of the room floor plate so we had to be in the living areas to make use of it.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewLocation.
Frontdesk unfriendly. Dont speak proper English. Took long time to verify ozr documents inspite of presenting it properly.
Dear Sudha, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during check-in. We understand how important a smooth and welcoming arrival is, and we’re sorry to hear that our service did not meet your expectations. Please be assured that we are addressing this matter with our front office team to improve communication and efficiency when handling guest documents, especially for international visitors. Your comments are valuable to us, and we will use them to enhance our service. We hope to have the opportunity to welcome you again for a much-improved experience. Warm regards, Sopheak Keo Sales & Marketing Manager G Mekong Hotel
Dear Sudha, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during check-in. We understand how important a smooth and welcoming arrival is, and we’re sorry to hear that our service did not meet your… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe staff were very friendly, welcoming, and polite throughout our stay. Getting around the city was easy using tuk-tuks via the Grab app.
Our room had a strong and unpleasant smell of sewage coming from the drains. The air conditioning unit was very noisy and didn’t work properly. Despite raising the issue several times, it wasn’t repaired until the day before we checked out. The location felt a bit isolated, with not much to do or eat within walking distance. Unfortunately, due to these issues, we wouldn’t choose to stay at this hotel again.
Dear Sophia, Thank you for taking the time to share your experience. We're truly sorry to hear about the unpleasant smell in your room and the delayed response to the air conditioning issue. This is not the level of service we aim to provide, and your feedback has been shared with our team for immediate review and improvement. While we're glad you found the staff friendly and appreciated the ease of transport, we regret that the overall stay did not meet your expectations. We hope to have the opportunity to welcome you back in the future for a much better experience. Warm regards, Sopheak Keo Sales & Marketing Manager
Dear Sophia, Thank you for taking the time to share your experience. We're truly sorry to hear about the unpleasant smell in your room and the delayed response to the air conditioning issue. This is not the level of service we aim to … Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewPoor breakfast. Very limited selection for western guests.
Dear Jonathan, Thank you for your feedback. We're sorry to hear that our breakfast selection didn’t meet your expectations. We appreciate your input and will review our offerings to better accommodate our Western guests. Your comments help us improve, and we hope to serve you better on your next visit. Warm regards, Sopheak Keo Sales & Marketing Manager
Dear Jonathan, Thank you for your feedback. We're sorry to hear that our breakfast selection didn’t meet your expectations. We appreciate your input and will review our offerings to better accommodate our Western guests. Your comments … Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewVery friendly staf
Bad aircon
Dear Janne, Thank you for your feedback. We're glad you found our staff very friendly. We're sorry to hear about the air conditioning issue and will have our maintenance team look into it. We appreciate your input and hope to welcome you back for a better experience. Warm regards, Sopheak Keo Sales & Marketing Manager
Dear Janne, Thank you for your feedback. We're glad you found our staff very friendly. We're sorry to hear about the air conditioning issue and will have our maintenance team look into it. We appreciate your input and hope to welcom… Show more
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewI had a wonderful stay at G mekong Hotel. the rooms were clean, spacious, and very comfortable. it is perfect for both relaxation and work. The location is ideal, close to everything i needed in Phnom penh a big thanks you for vichra, who always assist with the booking and room. G mekong is always my first choice for business trip, always come back
Dear Abrar, Thank you so much for your kind words! We're delighted to hear G Mekong continues to be your top choice in Phnom Penh. It’s great to know you enjoyed the clean, spacious rooms and convenient location. Vichra will be happy to hear your appreciation. We look forward to welcoming you back on your next business trip! Warm regards, Sopheak Keo Sales & Marketing Manager
Dear Abrar, Thank you so much for your kind words! We're delighted to hear G Mekong continues to be your top choice in Phnom Penh. It’s great to know you enjoyed the clean, spacious rooms and convenient location. Vichra will be happy to… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewVery comfortable hotel, located away from the tourist district. Staff were very friendly and accommodating. Room was a good size with all expected amenities. Bed was comfortable. Pool area had a bar and nice view over the city. The restaurant and food were good.
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewLocation
Room was very small
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewStaff were very helpful
Reviewed: 27 April 2025 · Stayed in March 2025
Verified reviewFantastic place to stay, excellent location. the rooftop pool and bar was fantastic. Breakfast was brilliant, having a good variety of options. Staff were friendly and very accommodating. Would stay here again
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewFrom when I first arrived greeted with a friendly smile super room very clean and the bed very comfortable nothing bad at all
Nothing.
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in March 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewI want to thank Nisa and the team so much! They were very helpful organising onwards travel for us. Nisa always greeted us with such a big smile and we felt welcome by everybody at all times. The restaurant staff were also lovely, as was the food. We loved it so much we came back for a second time! Great value for money also. Comfortable and clean room. Would return again. Thanks guys :-)