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Reviews of Emerald BB Battambang Hotel 3 stars

Street 208, Rumchek 4 Village, Ratanak Commune, Battambang, Cambodia

#19 of 31 hotels in Battambang

Guests' Choice

Review score

Based on 68 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.3

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    8.5

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 26 February 2025

    9.0
    Reasonably clean and comfortable, has all necessities you need
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    I told the reception (on both of my stays) to not make my room until after I check out but the message didn’t get across

    Reasonable place to stay

    Stayed in February 2025

  • Reviewed: 24 February 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    It would have been nice if the hotel provided breakfast but, apart from that, no complaints at all.

    An excellent choice for a hotel in Battambang. Large, clean, spacious room and attached bathroom. Constant supply of hot water. Very obliging reception and cleaning staff, polite and helpful. Location a 10-minute walk from the centre of town. For the price I paid, it was excellent value for money.

    Stayed in February 2025

  • Reviewed: 23 February 2025

    9.0
    Comfortable hotel with spacious rooms
    • Leisure trip
    • People with friends
    • Standard Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The rooms were large, spacious, comfortable and with big windows. We met the owners by chance and we had a fantastic experience with them as they invited us out to visit their rice farm. They were so friendly and hospitable.

    Stayed in February 2025

  • Reviewed: 3 February 2025

    8.0
    Overall, I was very happy with my stay at Emerald Hotel. I highly recommend it.
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 3 nights

    No breakfast available at the hotel. I would have paid additional cost for the breakfast.

    The location and cleanliness was very good

    Stayed in January 2025

  • Reviewed: 2 February 2025

    8.0
    Good value option for Battambang
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    All okay

    Staff was very good. Help with local tour and I could book my onward van from the reception

    Stayed in January 2025

  • Reviewed: 28 January 2025

    9.0
    Nice place to stay and staff were quite accommodating
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    Easy checkin checkout, and clean clean

    Stayed in January 2025

  • Reviewed: 19 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Just outside of the city centre, this hotel is in a great position to visit town but in a quiet neighbourhood. Clean but dated, can't fault it at the price we paid.

    Stayed in January 2025

  • Reviewed: 5 December 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • VIP Room with Balcony
    • Stayed 1 night

    Noisy staff early in the morning

    Clean rooms with balcony

    Stayed in December 2024

  • Reviewed: 4 September 2024

    7.0
    Affordable and comfortable stay
    • Leisure trip
    • Couple
    • Standard Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    -Not many facilities

    -Friendly staff -Room was clean and Comfortable -A short walk to centre (15m)

    Stayed in August 2024

  • Reviewed: 18 February 2024

    9.0
    Great mid priced hotel. Highly recommended.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    There was no breakfast, which I was fully aware of, but I like breakfast. However, almost no hotel in the mid range in Battambang was offering same. In fairness, there were at least two restaurants very near the hotel offering breakfast. Small disposable shampoo and conditioner bottles which are environmentally unfriendly, but on the positive side the bins were lined with newspaper and not the usual plastic bags. Great idea. No safety deposit box in the room. To me given that I am moving around a lot this is important. I have marked the hotel down because of that.

    Stayed here for one night of 17/02 to 18/02. After staying 2 nights in the absolutely dreadful Royal Hotel on the other side of the river, I felt like I had arrived in paradise when I entered the foyer here. Lovely heavy wooden furniture in the foyer. Very nice reception desk. Nice room with small balcony with lovely city view. Free bottled water, a great fridge, tea and coffee making facilities, an undersheet between the bedsheet and the mattress to protect the mattress from human sweat and dead skin Toiletries & non-slip tiles in the bathroom. Tiling in a wood effect in the bedroom was attractive. Fantastic value at $21 per night. Highly recommnended. If I return to Battambang I would definitely stay in this hotel again.

    Stayed in February 2024

  • Reviewed: 21 January 2024

    7.0
    Quite satisfactory with some minuses that i believe wouldnt cost the retaurant too much to fix.
    • Leisure trip
    • Solo traveller
    • Twin Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The staff is excellent,but i was a little disappointed with the room: yes there is a balcony but no any kind of chair there.In fact in the two single bed room there was only one ( too low ) chair for a person 175 cm tall.It wasnt either comfortable that although there was a shower cabin,most of the water spread along the bathroom.the restaurant doesnt either have bicycles for rent,sth thai i would appreciate. Th

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    A good budget hotel
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    no place to eat. Was closed

    Walking distance to riverside

    Stayed in January 2024

  • Reviewed: 18 July 2023

    8.0
    Very good
    • Business trip
    • Group
    • Standard Twin Room with Balcony
    • Stayed 7 nights

    Wifi was spotty at times.

    Breakfast was good, room was clean and cool and bed was comfortable.

    Stayed in July 2023

  • Reviewed: 16 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Very dated hotel and halway often had bad smells.

    Very spacious room and balcony with a great view. Good location just out of the main town.

    Stayed in June 2023

  • Reviewed: 13 February 2023

    8.0
    Nice stay in a comfortable room in Battembang
    • Leisure trip
    • Couple
    • Standard Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Location could be better. Dirty dusty road out front with no walkway

    Clean, comfortable, helpful staff.

    Stayed in February 2023

  • Reviewed: 8 February 2023

    9.0
    I like all facilities and room.
    • Business trip
    • Couple
    • Standard Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    car space

    good room

    Stayed in February 2023

  • Reviewed: 30 December 2022

    9.0
    Highly recommended.
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Low flow shower

    Stayed in December 2022

  • Reviewed: 9 December 2022

    8.0
    good value with good price
    • Business trip
    • Group
    • VIP Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Hot shower doesn’t work.

    Staffs are very friendly.

    Stayed in December 2022

  • Reviewed: 12 November 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Good Price and Location

    Stayed in November 2022

  • Reviewed: 9 November 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 5 nights
    • Submitted via mobile

    I didn't experience anything wrong.

    The hotel is at a few minutes walk from downtown, which is good: quieter! There are various restaurants, street foods and shops around, especially a minimart right at the opposite side of the street, with friendly owners. The hotel and the (large) room were very, very clean, bed comfortable (perfect pillows), and furnitures well maintained. Good aircon. I recommend balcony rooms from which you will have a view on the monastery just near. Great value for money.

    Stayed in November 2022

  • Reviewed: 10 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Parking, although they do have it, can be challenging. Did not have a security safe.

    The staff are accommodating and cheerful. The rooms are a decent size for the price.

    Stayed in August 2022

  • Reviewed: 21 June 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Good one but not perfect

    Stayed in June 2025

  • Reviewed: 17 February 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • VIP Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    No stand up shower. Staff limited English so hard to deal with queries and provide assistance.

    Large comfortable bed. Location close to everything. Clean.

    Stayed in February 2025

  • Reviewed: 7 January 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There is no shower curtain to block the water from splashing while showering. The drainage was not great. It flooded the bathroom floor.

    Stayed in December 2024

Showing 1 – 25

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