Reviews of Chaiya Palace Hotel 4 stars

It was clean, staff very welcoming, shower was awesome and pool clean.

A/C was kinda loud if I really try to come up with something

Excellent staff. Lovely big, clean rooms. Good housekeeping. Good breakfast with eggs to order.

Noise - walls so thin we heard our neighbour come back at 2am and make a phonecall. Bathroom flooded.

Huge room. Pool. Location

Nothing

From the very first moment until the last, my stay at the Chaiya Palace Hotel was nothing short of outstanding. The staff went above and beyond in every possible way, always welcoming me with kindness, professionalism, and genuine care. A very special mention goes to Sam, who was truly exceptional throughout my stay. He organized my transportation whenever I needed, responded immediately to my requests, and always made sure everything was perfect. His dedication and professionalism were remarkable, and I deeply thank him for making my time in Phnom Penh so smooth and enjoyable. At the same time, the entire team deserves praise. Ratanak, Dennie, and everyone else I met at the hotel were equally wonderful friendly, attentive, and always ready to help with a smile. On top of the amazing service, the hotel surprised me with a free upgrade to a superior room, which made my stay even more comfortable. The facilities are excellent: a beautiful rooftop pool, a generous breakfast with an unforgettable view over Phnom Penh, and a location that couldn’t be more convenient. To me, this is by far the best hotel in Phnom Penh, and I would recommend it without hesitation to anyone looking for comfort, quality, and true hospitality. Chaiya Palace Hotel is simply a choice of excellence !

Nothing ;)

The staff, the location and the service

This hotel was faultless. Absolutely stunning modern decor, including all of the rooms, lobby area, restaurant. We were upgraded for free when we arrived and we had a room on the 9th floor with panoramic views. It was honestly amazing. All of the staff were so knowledgeable and friendly and could not do enough for you. This hotel was ten out of ten for us and we would definitely return.

Nothing. It was faultless

Location and staff, facilities all excellent

Nothing, place is exceptional

The hotel and the staff were all amazing and very helpful and friendly

The location was excellent, in walking distance to the palace and other sites and away from the very busy and seedier tourist areas. The staff were wonderful, so helpful and professional.

I can't think of anything, this place was wonderful to stay.

Breakfast was good with choices that were amazing, we ate outside and the staff were very attentive coffee refills and more food that we could eat very well located and great views all the staff were helpful the inhouse spa was great the massages were exactly what was needed after a long flight with lengthy delays

Fairly new hotel with good location. Excellent rooms and staff.

Room was so wonderful. So well thought out and constructed. Rooftop pool is fantastic. Staff incredible and food was delicious. We ate here multiple times and enjoyed the rooftop and also the central location. There is a mini mart steps away and tuk tuks to take you anywhere else.

Nothing, bed was super comfortable for western standards and room had everything. We loved our balcony too. And the city is loud but didn’t hear any of it. Great spot to chill and jumping off point for what Phonm Penh has to offer.