Reviews of Cambodian Country Club 4 stars
Cambodian Country Club, Street 2004, Sen Sok, Phnom Penh, Cambodia
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewExcellent reception staff
Dear Lynette, I wish to extend my sincere gratitude for your commendation regarding our reception staff. We are truly pleased to learn that their service met your expectations. Your positive feedback is invaluable to us and reinforces our commitment to providing exceptional hospitality. We anticipate the pleasure of welcoming you back in the near future. Yours sincerely, Rathana SOM (Mr.) Room Division Manager Cambodian Country Club
Dear Lynette, I wish to extend my sincere gratitude for your commendation regarding our reception staff. We are truly pleased to learn that their service met your expectations. Your positive feedback is invaluable to us and reinforces our… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewSports based hotel. Wonderful swimming pool, and many sports available. Tennis, badminton, paddle, table tennis, pool, and horse riding.
Location is far from main attractions but close to the airport. Traffic is crazy. Nothing near the hotel. Breakfast choice is good but food arrived cold.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewClean and with loads of free sports facilities, good pool
Dear Alyson, Thank you for your feedback! We are pleased to hear that you found our facilities clean and enjoyed the abundance of free sports amenities, as well as the good pool. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay soon. Yours sincerely, Rathana SOM (Mr.) Room Division Manager Cambodian Country Club
Dear Alyson, Thank you for your feedback! We are pleased to hear that you found our facilities clean and enjoyed the abundance of free sports amenities, as well as the good pool. Your satisfaction is important to us, and we hope to welcom… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewClose vicinity to the airport, decent breakfast made to order. Hotel is in separate buildings and may be confusing to figure out at first. Rooms are decent and clean, however room layout not super ideal. Hot water for the shower was also an issue. They do have a decent pool and sporting activities on offer such as tennis, soccer, badminton courts.
Hotels in the same area at the same price range is probably worth looking into as a better alternative in terms of comfort levels and easy of mobility.
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe staff is very friendly. They help me from the moment I check in until I check out. The room is spacious and clean. The atmosphere is friendly and full of greenery. I love the swimming pool, it made my vacation extra relaxing. There's a variety of sports facilities. The restaurant serves delicious food with a touch of french cuisine. I will definitely come back to this place. Highly recommend.
Dear Mr. Veakrin, Thank you so much for your glowing review! We are thrilled to hear that our friendly staff assisted you from check-in to check-out, ensuring a seamless experience. It’s wonderful to know that you enjoyed the spacious and clean room, as well as the relaxing atmosphere filled with greenery. We're glad our swimming pool and sports facilities contributed to your enjoyable vacation. We're also pleased that you appreciated the delicious food with a touch of French cuisine in our restaurant. Your recommendation means a lot to us! We look forward to welcoming you back in the future for another memorable stay. Warm regards, Rathana SOM (Mr.) Room Division Manager Cambodian Country Club
Dear Mr. Veakrin, Thank you so much for your glowing review! We are thrilled to hear that our friendly staff assisted you from check-in to check-out, ensuring a seamless experience. It’s wonderful to know that you enjoyed the spacious and… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe staff were great
The bed sheets looked like they had been made up from the last stay but not changed. There was, what looks like, a seaman stain on the sheets at crotch level on the left side of the bed. We both looked at it and decided it almost certainly was. Not nice. The soap, both hair wash and body wash in the room smells terrible. Like a dressing out of the kitchen, not soap. The breakfast was pretty lousy. There are far better breakfasts in hotels. A wasp in the jam with other insects. Bad selection. The swimming pool was too crowded for us so we gave it a miss despite getting a hotel with a pool specifically for swimming. The pool table has ripped pockets, the 2 darts provided were damaged and no one could find the ball for table football. We got out of there like a bat out of hell to return to another local hotel. Pretty much, felt like I should wipe my feet on the way out so as not to dirty the street.
Dear Mr. Mark, Thank you for your honest feedback. I'm truly sorry your experience didn’t meet expectations. We’ve checked with our team and can confirm the bedsheets were freshly changed before your arrival, though if anything appeared stained, we completely understand how that would be off-putting and we’ll be more careful in the future. Our body wash and shampoo are made with rice and aloe vera, natural ingredients chosen to avoid synthetic fragrances, though we understand the scent may not be for everyone. As for breakfast, we appreciate you pointing this out. Being an open-air setting, insects can sometimes appear, but we’re reviewing our setup to improve food protection. We'll also check on the pool facilities and games, you’ve helped highlight where we need to step up. Thank you again for acknowledging our staff. We're sorry we didn’t leave a better impression overall, and we genuinely hope you’ll give us another chance in the future. Warm regards, Grace BL Operations Manager
Dear Mr. Mark, Thank you for your honest feedback. I'm truly sorry your experience didn’t meet expectations. We’ve checked with our team and can confirm the bedsheets were freshly changed before your arrival, though if anything appear… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewThe beauty of the landscape
None
Dear Hoeuth, Thank you for your kind words about the beauty of the landscape during your stay. We are delighted to hear that you appreciated the surroundings. If you have any further feedback or suggestions, please feel free to share. We strive to provide an exceptional experience for all our guests. We look forward to welcoming you back in the future! Sincerely, Rathana SOM (Mr.) Room Division Manager Cambodian Country Club
Dear Hoeuth, Thank you for your kind words about the beauty of the landscape during your stay. We are delighted to hear that you appreciated the surroundings. If you have any further feedback or suggestions, please feel free to share. We … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLots of sporting facilities so there’s a lot you can choose from
The property is quite dated and old - leaves a lot to be desired.
Dear Michelle, Thank you for sharing your feedback. We are sorry to hear that our property did not fully meet your expectations. While we understand some areas may feel dated, we are continuously working on improvements to enhance our guests’ experience and comfort. Your comments are valuable in guiding our future upgrades, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back in the future and provide a more satisfying stay. Best Regards, Grace BL Operations Manager
Dear Michelle, Thank you for sharing your feedback. We are sorry to hear that our property did not fully meet your expectations. While we understand some areas may feel dated, we are continuously working on improvements to enhance our gues… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewSport facilities, swimming pool, out of PP hassle & bustle
Some Works nearby causing noise sometimes
Dear Aleksandra, Thank you for your feedback regarding your stay. We are glad to hear that you enjoyed our sports facilities and swimming pool, as well as the peaceful environment away from the hustle and bustle of Phnom Penh. We apologize for any inconvenience caused and We would like to inform you that the noise you experienced was due to from a neighboring house, which has now been completed. We appreciate your understanding and we look forward to welcoming you back soon! Sincerely, Rathana SOM (Mr.) Room Division Manager Cambodian Country Club
Dear Aleksandra, Thank you for your feedback regarding your stay. We are glad to hear that you enjoyed our sports facilities and swimming pool, as well as the peaceful environment away from the hustle and bustle of Phnom Penh. We apologiz… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe Staff were very nice and helpful. They acceded to our request for late room check-out readily.
We didn't realise that the rooms were a distance from the entrance of the place.
Dear Valued Guest, Thank you for your generous feedback regarding your recent stay. We are delighted to hear that our staff provided you with exceptional service and were accommodating to your request for a late check-out. It is our goal to ensure that all our guests feel welcomed and supported during their time with us. We sincerely apologize for any inconvenience caused by the distance of the rooms from the entrance. We understand that this may have been unexpected, and we strive to provide clearer information regarding room locations in our communications to guests prior to their arrival. Your insights are invaluable in helping us enhance our services and guest experience. We appreciate your understanding and look forward to welcoming you back in the future. Thank you once again for choosing Cambodian Country Club. Sincerely, Rathana SOM (Mr.) Room Division Manager Cambodian Country Club
Dear Valued Guest, Thank you for your generous feedback regarding your recent stay. We are delighted to hear that our staff provided you with exceptional service and were accommodating to your request for a late check-out. It is our goal t… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe breakfast wasn’t tasty
Shower was clogged with hair
Dear Guest, Thank you for your feedback. We’re sorry to hear about your experience with the breakfast and shower. This is not the level of service we strive to provide. To help us investigate and address the issue properly, could you kindly share your room number or the name and dates of your stay? You may reach us at hotel@cambodian-country-club.com or WhatsApp +855 61885591 We appreciate your input and hope to improve from it. Best regards, Cambodian Country Club Management
Dear Guest, Thank you for your feedback. We’re sorry to hear about your experience with the breakfast and shower. This is not the level of service we strive to provide. To help us investigate and address the issue properly, could you kindl… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewGreat place to stay overnight if you have a plane to catch in the early morning. The staff were great, rooms were clean and nice. Happy with our stay
Dear CARMEN, Thank you for your kind review. We are delighted to hear that you enjoyed your stay with us, especially the convenience for early morning flights. It’s wonderful to know that our staff and the cleanliness of our rooms contributed to your positive experience. We appreciate your feedback and look forward to welcoming you back on your next visit. Sincerely, Rathana SOM (Mr.) Room Division Manager Cambodian Country Club
Dear CARMEN, Thank you for your kind review. We are delighted to hear that you enjoyed your stay with us, especially the convenience for early morning flights. It’s wonderful to know that our staff and the cleanliness of our rooms contribu… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewWe loved our 3 weeks at the hotel. The staff were friendly and always helpful. The food was good. We swam every day and appreciated the natural surroundings. Really for my wife and I everything was perfect.
Dear Bruce, Thank you for your wonderful review. We are thrilled to hear that you and your wife enjoyed your three-week stay with us. It’s gratifying to know that our staff’s friendliness, the quality of our food, and the natural surroundings contributed to your perfect experience. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay. Sincerely, Rathana SOM (Mr.) Room Division Manager Cambodian Country Club
Dear Bruce, Thank you for your wonderful review. We are thrilled to hear that you and your wife enjoyed your three-week stay with us. It’s gratifying to know that our staff’s friendliness, the quality of our food, and the natural surroundi… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in April 2025
Verified reviewThis hotel is just an oasis in the chaos of Cambodia. Huge territory, gorgeous pools, delicious breakfasts and dinners.
Everything was perfect
Dear Anna, Thank you for your glowing review. We are delighted to hear that you found our hotel to be an oasis amidst the hustle and bustle of Cambodia. It’s wonderful to know that you enjoyed our expansive grounds, beautiful pools, and the quality of our meals. Your kind words motivate us to continue providing exceptional experiences. We look forward to welcoming you back for another perfect stay. Sincerely, Rathana SOM (Mr.) Room Division Manager Cambodian Country Club
Dear Anna, Thank you for your glowing review. We are delighted to hear that you found our hotel to be an oasis amidst the hustle and bustle of Cambodia. It’s wonderful to know that you enjoyed our expansive grounds, beautiful pools, and th… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe sport opportunities, the green surrounding, the staff attention. the quietness, the vue from my balcony, the (external) horse riding club behind the hotel,
Terribly noisy and toxic insecticide fumigation at night (10:30 to 12:00) every 10 days with lindane which is forbidden since years in europe-- and stinks! Killing birds and lizards/frog and other predators of morsquitoes. And poisoning the staff. less important, the bell from the elevator is too loud particularly at night. The cloud of fumes rises up to the balcony and windows at the 3-4tha floor. and, since I stayed a month, the menu gets a bit boring.:-). But I will come back and move to soho85 hotel nearby for 2 days every 10 days :-) about Phnom Penh Walking in the streets near the hotel is very dangerous and uncomfortable. no foot path and motorbikes drive everywhere. And Phnom penh hates pedestrians . no foot path and in the rare location where there is a footpath it is used by motobykes and cars alike.
Dear Philippe, Thank you for your thoughtful feedback and for spending a whole month with us! We’re so glad you enjoyed the green surroundings, the sports facilities, the peaceful atmosphere, and our team’s hospitality. To help protect the health and well-being of our guests and staff, we carry out mosquito fogging three times a month as a preventive measure against mosquito-borne illnesses such as dengue fever, which is unfortunately a serious health concern in Cambodia. The process is handled by a professional contractor using solutions that are officially recommended for use in populated areas and specifically chosen product of high standard for health safe guard. We are mindful of the guest experience and do our best to limit any disruption by scheduling fogging during off-peak hours, typically in the evening when most activities have wound down. During these short periods, we kindly encourage our guests to stay indoors for comfort and added precaution. Your safety and comfort are always our priority, and we appreciate your understanding of this important health measure. We also appreciate your notes on the elevator bell and the menu, we’re already working on improvements for longer-stay guests. Thank you again for your kind words and honesty. We truly look forward to welcoming you back soon! Best Regards, Cambodian Country Club
Dear Philippe, Thank you for your thoughtful feedback and for spending a whole month with us! We’re so glad you enjoyed the green surroundings, the sports facilities, the peaceful atmosphere, and our team’s hospitality. To help protect th… Show more
Reviewed: 7 July 2025 · Stayed in May 2025
Verified reviewReviewed: 7 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe staff was exceptional!
Dear Neang, Thank you for your kind words! We are thrilled to hear that you found our staff to be exceptional. Providing outstanding service is our priority, and your feedback validates our team's efforts. We appreciate your support and look forward to welcoming you back soon. Sincerely, Rathana SOM (Mr.) Room Division Manager Cambodian Country Club
Dear Neang, Thank you for your kind words! We are thrilled to hear that you found our staff to be exceptional. Providing outstanding service is our priority, and your feedback validates our team's efforts. We appreciate your support a… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewGreat facilities, beautiful surrounds. Really good breakfast.
More towels needed for pool
Dear Leanne, Thank you for your thoughtful feedback. We are delighted to hear that you enjoyed our facilities, the beautiful surroundings, and our breakfast offerings. We appreciate your suggestion regarding the need for additional towels at the pool. Your input is invaluable as we strive to enhance our guests' experiences. We look forward to welcoming you back soon! Warm regards, Rathana SOM (Mr.) Room Division Manager Cambodian Country Club
Dear Leanne, Thank you for your thoughtful feedback. We are delighted to hear that you enjoyed our facilities, the beautiful surroundings, and our breakfast offerings. We appreciate your suggestion regarding the need for additional towels… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified review