Reviews of Aurea Central Hotel 4 stars

The cleaners did a great job in keeping the rooms clean

The staff are rude and does little to help. Is a bunch of unhappy staff for some reason .. very rude and disrespectful staff..

The room was clean and spacious

No speciofc

The rooms were excellent. Large, comfortable, and quiet with all sorts of amenities. The staff were always very helpful and offered me an upgrade every time I booked in. They also directed me to an excellent close by restaurant for my evening meals. The location was also excellent for me as a rail traveller. The station was only a short walk away.

The bar was closed, apparently permanently. After a hard days travelling I needed a beer from a bar, not from a fridge. Talking about fridges, not one of them in the hotel was working. The staff are aware of this and management is trying to remedy the situation. The hotel is right on a very busy street and the footpath outside the entrance is basically destroyed. It's a luxury hotel in a downbeat area but isn't that Phnom Penh all over?

Very close to the station, so good as we arrived late one night and left early the next morning

The room is quite new. Overall its a fair stay.

I hate it when there is smell of cigarettes in the room when you first check in and the floor is sticky for whatever reason. And also awful smell in the hallway and inside the lifts. Mainly their guests are from mainland China so ya.

Clean

Hotel should not require customer to deposit money.

Good quality finish, nice touches. Excellent breakfast.

Nothing to report

The toilet bowl - prblm with flushing n we hv to change room to the same room upper floor, but still flushing system not so smooth

Cleanliness, hi tech

The glass partition between room & bathroom. It can be seen from either side. Not comfortable

Good

Good

Rooms were exceptional for the price: clean, spacious and comfy. Overall hotel is very well maintained and highly recommend for a short trip

Breakfast was the same every day. Gym could be renovated.

Clean rooms and exceptional front desk and restaurant service. My fridge was on the blink and a new one showed up immediately, carried by a petite lady who refused my help.

There either is no coffee shop or they for some reason don't serve coffee from their restaurant "bar" area. The "gym" or "fitness center" was bleak and the "Sky Bar" doesn't exist. The last one was actually something I really cherish in a city hotel.

Very modern and well equipped room. Comfortable be bed. Great shower. A small extra payment for the delicious breakfast buffet is well worth the money.

Room: Room is beautiful, cosy, lovely bed. They do have one of the nicest looking room at this cost around the city. Location: It’s very central, making it easy for you to venture by tuktuk about 8-10 minutes from every key spots of interests you’d like.

Wifi: This is the most serious concern, their Wifi is NOT password-protected. This makes it too easy for all your devices to get hacked by malicious groups externally. I relied on my roaming service throughout 4 days of stay which is very costly. Simply for this reason, I would not stay here again until rectified. Water: Chilled water bottle must be paid (1.5 USD) but room temperature bottled water is free. Fridge: It doesn’t work. It’s not cold at all, you put anything in there and it’ll spoil. Food: Room service food is not good, had super hard rice. Noise: My room window faces a very busy road and I hear all the horns, cars, loud songs that are played. They’re not overly loud that it becomes disruptive to my sleep but just loud enough that I can hear them through the window and it’s annoying when I want to rest quietly in the mornings or afternoons. Somehow the city seems to sleep after 10pm and so I’ve never been awoken by the same horns during bedtime. Once it’s later in the night, I slept well.

excellent