No speciofc

The room was clean and spacious

Stayed in February 2025

The bar was closed, apparently permanently. After a hard days travelling I needed a beer from a bar, not from a fridge. Talking about fridges, not one of them in the hotel was working. The staff are aware of this and management is trying to remedy the situation. The hotel is right on a very busy street and the footpath outside the entrance is basically destroyed. It's a luxury hotel in a downbeat area but isn't that Phnom Penh all over?

The rooms were excellent. Large, comfortable, and quiet with all sorts of amenities. The staff were always very helpful and offered me an upgrade every time I booked in. They also directed me to an excellent close by restaurant for my evening meals. The location was also excellent for me as a rail traveller. The station was only a short walk away.

Stayed in November 2024

Very close to the station, so good as we arrived late one night and left early the next morning

Stayed in October 2024

Hotel should not require customer to deposit money.

Clean

Stayed in August 2024

The toilet bowl - prblm with flushing n we hv to change room to the same room upper floor, but still flushing system not so smooth

Stayed in June 2024

Good

Good

Stayed in January 2024

Breakfast was the same every day. Gym could be renovated.

Rooms were exceptional for the price: clean, spacious and comfy. Overall hotel is very well maintained and highly recommend for a short trip

Stayed in December 2023

There either is no coffee shop or they for some reason don't serve coffee from their restaurant "bar" area. The "gym" or "fitness center" was bleak and the "Sky Bar" doesn't exist. The last one was actually something I really cherish in a city hotel.

Clean rooms and exceptional front desk and restaurant service. My fridge was on the blink and a new one showed up immediately, carried by a petite lady who refused my help.

Stayed in November 2023

Very modern and well equipped room. Comfortable be bed. Great shower. A small extra payment for the delicious breakfast buffet is well worth the money.

Stayed in November 2023

breakfast not so good, coffee hard to get.

close to center. good restaurants nearby

Stayed in February 2023

Wifi wasn't great at all while I was there (though I was only there for a day so it could have just been a 24 hour issue). Channels were all Chinese.

Housekeeping returned a blouse and face wash I had left behind upon checkout. Staff were cordial. The tech is super cool for what you pay (there's a button to open the curtains, for example). And water was nice and hot.

Stayed in February 2023

The Wifi in the Supreme Deluxe room (6th floor) is virtually INEXISTENT, which is sad, as it is the most expensive room in the hotel. The cheaper rooms downstairs have better ones. The traffic at night is audiable if you are sensitive Person

The Supreme Deluxe room by itself is awesome with the Iights and automatic curtains, ideal for love pairs.

Stayed in January 2023

Nothing to dislike. Maybe more coffee in the room would be nice.

Excellent room, good location, friendly helpful staff.large room with comfortable bed. Modern facilities, large TV. Breakfast included. I would stay again & would definitely recommend.

Stayed in January 2023

No cleaning unless you find and press a small button on the wall before going out. Wi-fi was also very intermittent the first evening but to be fair the staff were very kind and offered for us to change room immediately for better connection.

Location, room, beds, staff.

Stayed in December 2022

breakfast was ok but could have a few more options

big spacious rooms, good location

Stayed in November 2022

The only issue I would mention is that the breakfast is small, however this is common throughout SE Asia and food / drink options are readily available within 2 mins walk so this is not really a problem.

Good location within walking distance of the main attractions in the city of Phnom Penh. On one of the main roads in the centre of Phnom Penh but no noise pollution at all despite the traffic outside which was important as I was in one of the front rooms directly facing the main road. Good service from the staff, a very well run small hotel.

Stayed in November 2022

sometimes our room smelt of cigarettes

The hotel room was big, modern and spacious. The facilities at the hotel were also good, there is a washing machine room upstairs next to the gym which can be used free of charge to wash your clothes which was nice.

Stayed in November 2022

The staff are rude and does little to help. Is a bunch of unhappy staff for some reason .. very rude and disrespectful staff..

The cleaners did a great job in keeping the rooms clean

Stayed in February 2025

I hate it when there is smell of cigarettes in the room when you first check in and the floor is sticky for whatever reason. And also awful smell in the hallway and inside the lifts. Mainly their guests are from mainland China so ya.

The room is quite new. Overall its a fair stay.

Stayed in August 2024

The glass partition between room & bathroom. It can be seen from either side. Not comfortable

Cleanliness, hi tech

Stayed in April 2024

Wifi: This is the most serious concern, their Wifi is NOT password-protected. This makes it too easy for all your devices to get hacked by malicious groups externally. I relied on my roaming service throughout 4 days of stay which is very costly. Simply for this reason, I would not stay here again until rectified. Water: Chilled water bottle must be paid (1.5 USD) but room temperature bottled water is free. Fridge: It doesn’t work. It’s not cold at all, you put anything in there and it’ll spoil. Food: Room service food is not good, had super hard rice. Noise: My room window faces a very busy road and I hear all the horns, cars, loud songs that are played. They’re not overly loud that it becomes disruptive to my sleep but just loud enough that I can hear them through the window and it’s annoying when I want to rest quietly in the mornings or afternoons. Somehow the city seems to sleep after 10pm and so I’ve never been awoken by the same horns during bedtime. Once it’s later in the night, I slept well.

Room: Room is beautiful, cosy, lovely bed. They do have one of the nicest looking room at this cost around the city. Location: It’s very central, making it easy for you to venture by tuktuk about 8-10 minutes from every key spots of interests you’d like.

Stayed in November 2023

excellent

Stayed in October 2023

A more friendly staff would help. Not very helpful. It appeared as if the hotel was doing us a favour by our staying there.

Breakfast was ordinary. Nothing great about it.

Stayed in August 2023

Services - Hotel not accept Credit Card without prior notice. Only Cash payment and Deposit. Water leakage in the toilet. Fixed but still leakage. However, Hotel decided to change to another room after couple days. Breakfast - Wanton was not fresh and sour pork. Caused Diarrhea for 2 days.

Cleanness and Location. Breakfast was fair, same menu everyday. Crispy Bacon is my recommended.

Stayed in May 2023