very friendly and helpfull staff, the girl at the reseption was very helpfull and had great advice. The rooms are nice and with great airco. The breakfast is ok. Location of the hotel is exelent.

Stayed in July 2025

Everything

Very excellence

Stayed in August 2025

Great place with good value and authentic vibe!

Stayed in August 2025

Laundry overpriced but done well. Worst thing was the constant and irritating 'elevator music' in the lobby and breakfast room areas, despite repeated requests to turn the music off!

Very helpful staff. Really comfortable bed with good blackout curtains. Excellent bathroom / shower facilities. Having a plug for the sink was useful, as was the addition of a small fridge and safe for valuables.

Stayed in August 2025

New property, lication

Stayed in August 2025

Room was pleasant enough - until I realised the aircon was not working - and it was 30 degrees in my room. By midnight I couldn't cope any more as I couldn't breathe & was sweating. Went to reception & a lovely receptionist let me sleep in another room & promised the engineer would be out first thing next day. Next day I was told the engineer wouldn't come because it was a Sunday! Same again, room was unbearable, so at about 11pm I went to reception again. 2 very rude girls on reception who made me wait 15 minutes and then wanted to check for themselves. They then called the engineer & got instructions by phone - then told me it was fixed. Half hour later it was clear it wasn't fixed, so i went back to reception. They told me the hotel was full so I'd have to manage! So i told them that I'd get my quilt & pillow and sleep in reception! 20 mins later, they suddenly had a spare room for me to sleep in. This room had stained carpets & didn't smell clean - but it was cool, so i was happy. Engineer fixed it the next day. 2 nights of hardly any sleep - and not even an apology for all the inconvenience!! Also, on my last night all I could smell was cigarette smoke - so am not sure if someone had been having a sneaky cigarette somewhere! Maybe I was just very unlucky!!

Location was perfect - walking distance to all the landmarks. Hotel fine for a stopover before/after a flight.

Stayed in July 2025

Great breakfast, I was able to leave my luggage at the hotel without any problems before checking in. Of all the days I spent in Kyrgyzstan, this hotel was the only one where the staff spoke English.

Stayed in June 2025

None

The property was very nice and well-maintained. The room was clean and the bed was exceptionally comfortable, making for a great night’s sleep. The bathroom was also spotless and well-equipped. Overall, a pleasant and comfortable stay!

Stayed in June 2025

Breakfast not eligible for Turkish people.

Centrally place, hygienic, hot water.

Stayed in May 2025

N/A

Good location within a short walk of downtown. Hotel is clean, rooms have good light because of large windows, and staff is helpful and polite. The breakfast is also good.

Stayed in May 2025

The water was out one day and night. They said it was a city problem and provided bottles of water to wash with. The walls are kind of thin so you can hear the TV and voices from the rooms next door

Breakfast was good. Desk staff was very helpful.

Stayed in May 2025

It was a little far out of the main touristy part of town

A very comfortable stay with helpful staff.

Stayed in April 2025

Rooms aren’t soundproof.

Centrally located, just a walking distance away from Plaza Mall and other major retail stores, KFC is about 250 meters away. Breakfast buffet is really good.

Stayed in April 2025

Location

Personnel

Stayed in March 2025

the girl at the reception during my check in was not hospitable and she was rude. no name badge. to the owner or manager i would recommend to train your staff basic things such as smile and proper check in procedure. dislike for the first impression ruins whole experience

location, breakfast, facilities

Stayed in April 2025

The stairs are not leveled and efficient for tall people, the air conditioning system is not working continuously. I recommend soundproof walls.

The breakfast is good, the room was clean, smells nice and perfect for 3 guests. The location is accessible to many places. The staff are accommodating, it was good that they know how to converse in the language we know.

Stayed in April 2025

The hotel is located in central part of the city. The room assigned to me is clean and spacious. The bed is very comfortable. Breakfast was okay. The reception staff could work on being more welcoming and accommodating.

Stayed in March 2025

Staff could be nicer, a little bit. Breakfast could be better.

Location

Stayed in January 2025

Brekfasy could have been more good

Neat and clean. Very good location as well. Overall value for money

Stayed in February 2025

no AC, we need to open the window for air but the air outside does not smell good

location, breakfast 🫶🏼

Stayed in February 2025

good breakfast

Stayed in October 2024

The walls are too thin, literally every sounds from other room can be a problem for a relaxing sleep. The hairdryer blows very slowly and disconnects frequently.

Location is perfect. Everything is nearby. The property was clean. Every amenities were present in the room.

Stayed in October 2024

Spacious room, access to all places. Clean rooms. Breakfast was ok. Reception team was helpful. Value for money.Total experience was great.

Stayed in October 2024

It was cold, heating system doesn’t work.

Stayed in October 2024