Kwale/Msambweni, 80404 Msambweni, Kenya
#4 of 4 hotels in Msambweni
Guests' ChoiceBased on 29 hotel reviews
8.0Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.3
Staff
9.1
Value for money
7.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 2 May 2025
Aisha
Kenyapower surges
Good food..friendly staff..good sunbeds and sitting areas
Stayed in April 2025
Reviewed: 30 April 2025
Kassim
KenyaLimited menu
Location
Stayed in April 2025
Reviewed: 26 February 2025
Stella
KenyaBeach is good
Breakfast was very good, location was good.
Stayed in February 2025
Reviewed: 28 January 2025
Angella
UgandaNo water heater in the rooms, few games & children's weren't thought about at all, ( no swimming pool for them, no games for them). And swimming pool has stares which kept on bringing cuts on my body. After paying for full board again drinks were paid for differently and very expensive it really hit me down coz you didn't explain it on ur website. The hotel has a shuttle however you don't use it to pick up guests but for personal use then you end up sending us wired taxi drivers very expensive for a short distance...that was mean & no value for money at all.
Clean and comfy hotel in city centre. We had a wonderful stay in charming Yu resort. Very clean & lots of space. Wonderful breakfast with a choice for every diet. very kind staff especially *Beka* the waitre filled our hearts. Beka was so attentive to our needs, always checking on us to see if we needed anything, your smile was so welcoming, "you had agreat personality." Thank you for making us feel at home. We would definitely stay there again.
Stayed in January 2025
Reviewed: 6 January 2025
Earl
South AfricaStaff is also new and therefore need training here and there. They are very lovely, though.
The place is perfect, with the potential to be a world-class tourist destination. It is new. Everything is still fresh.
Stayed in January 2025
Reviewed: 3 January 2025
Nancy
United StatesBreakfast could have been a bit more simple. There were a lot of savory items. Msambweni is not a tourist town (yet), so bring what you need but it’s easy to get to Diani by Uber or taxi (or motorcycle if you’re daring).
Beautiful and spacious modern rooms. Very clean and excellent air conditioning. We wanted a quiet place and this was quiet. Staff really wanted to make sure we had a great time. I would return.
Stayed in December 2024
Reviewed: 29 December 2024
Mumbo
Kenyathere were no greens in both lunch and dinner and also had limited food varieties. they are also slow in time we especially missed the bonfire which was supposed to start at 10:00pm and we had to leave at 11:30pm as it was still being set up
Breakfast was fantastic and delicious the staffs were super friendly and helpful the environment was just marvelous very clean rooms and surroundings.
Stayed in December 2024
Reviewed: 28 December 2024
Eve
KenyaThe facility is quite private, the staff ,10/10, absolutely gems and always trying to make sure your stay is comfortable. The room was exceptionally clean!. YU is an absolute gem if you are trying to escape the hustle and bustle of city life.
Stayed in December 2024
Reviewed: 28 December 2024
Sharon
RwandaThe entire service team consistently went above and beyond to make our family Christmas experience truly unforgettable. We would love to visit again! A heartfelt thank you to Mr. Duncan and your team for giving us the best Christmas celebration. The kids thoroughly enjoyed the variety of activities planned during our stay, keeping them entertained throughout. The food was exceptional, from breakfast to dinner, with a menu thoughtfully catering to the kids, which was a huge help. Lastly, the view was absolutely breathtaking. We cherished the beach and the stunning sunsets—it was the perfect selection for our holiday.
Stayed in December 2024
Reviewed: 22 April 2025
Lilian
Kenya1. There was a power issue when we arrived to join our family friends so we checked in to pretty hot rooms 2. The pool had also just been treated so we couldn’t swim to cool off although we were given an alternative which was not ideal 3. The food portions are extremely small (even the children did not get full) making us have to order ala carte and pay extra despite having been booked and paid for a full board 4. The staff were not friendly either and are poorly trained to handle issues making decision making quite lengthy and acrimonious 5. Despite having a menu, we were only given two options from which we could order and the portions were still quite small
The property is located right next to the beach and access was good. The rooms were clean and comfortable with clean linen
Stayed in April 2025
Reviewed: 21 April 2025
Maureen
KenyaWhat a safety hazard! Electricity kept blowing up things!Slept in darkness for a night! the receptionist kept giving confusing information, quite unprofessional and lacking customer care skills. A scam when it comes to food. Don’t fall for the full board thing, it’s a scam, you will get super small portions esp for the proteins and fries! Despite the food being tasty. Basically, NOT value for money!
The waiters and waitresses were amazing. Food was tasty too. Big beds. Cleanliness.
Stayed in April 2025
Reviewed: 19 April 2025
Hussein
UgandaNo any complaints
The place .location. staffs. All the way excellent Very concerned and helpful manager and the receptionist.
Stayed in April 2025
Reviewed: 16 April 2025
Julia
PolandI had a truly amazing experience at this hotel. From the moment I arrived, the staff were warm, professional, and incredibly attentive. The room was spotless, beautifully decorated, and had everything I needed for a comfortable stay. The breakfast buffet was delicious with a great variety of options. One of the highlights of my trip was the special excursion to Shale Island – it was breathtaking and perfectly organized by the hotel. I would highly recommend this place to anyone looking for luxury, comfort, and exceptional service.
Stayed in April 2025
Reviewed: 15 April 2025
Jp
AustriaEverything was great!
The staff were very friendly and courteous. I felt very comfortable and everything was very relaxed. I will definitely be back for a longer stay.
Stayed in April 2025
Reviewed: 11 April 2025
Nathanial
United StatesThe downfall of this property is that it’s far from some of the things we wanted to do such as jet skis. But this will not deter me from retuning next year 😎
The property is new and clean and has amazing views, I recommended upgrading to the beach front rooms
Stayed in March 2025
Reviewed: 3 March 2025
Merete
NorwayAll the glitches. Two out of six rooms held by our group did not have a working air con the first night. Three rooms had leaking basins, Food options were few and service in the restaurant appeared chaotic. Drinks were very expensive. They ran out of coffee during breakfast day one and the same happened for certain soda and beer types during our last days
Friendly staff
Stayed in March 2025
Reviewed: 26 January 2025
Mikhail
Kenya- Rooms are not well designed - The fridge was placed right at my head near the bed. I heard its humming very well. - We had a plumbing issue - the water was leaking to the room, the manager said they didn't know about the problem (lie), they fixed it on the spot but it took a long time and they just sealed a hole with silicate glue, the smell was horrible in the room. - The food is just horrible, can't eat anything there. Our order for eggs didn't arrived. Also it looked like there wasn't enough food. But the cost - wow, where did all that money go? - They don't have a generator, we were out of power for the whole day at New Year Eve! They switched it on after 9pm. - AC in the room switches on and off all the time. - We saw the cleaner that washed around swimming pool was using liquid soap to wash inside of the swimming pool. I won't trust its waters. - The beach is mostly inaccessible because of harassing locals. There are some aggressive wild dogs nearby. Be careful especially in case you arrive with a dog. - In between rooms you have a door leading to a stranger's room with a window on very top of it. You can see the lights and shadows on the ceiling.
Interesting location, kind of unknown, it has just a view hotels around New Good looking, instagrammable Beautiful beach during ebb-tide Dog Friendly
Stayed in January 2025
Reviewed: 10 January 2025
Juliet
KenyaFood pathetic ,what is advertised is not real
New buildings
Stayed in January 2025
Reviewed: 2 January 2025
David
KenyaThere is no synchronised service 1. Meal portions became small dint have enough serving during N.Y.E. dinner 2. The resort did have electricity issues and there was a day where there was no power for 8 hours 3. The staff aren't well coordinated....there were no waiters at the pool near the beach despite requesting this several times 4. They play good music upstairs but then again there are no waiters to serve drinks
Initially the food was good....and they have friendly staff.
Stayed in January 2025
Reviewed: 29 December 2024
Abbas
KenyaEggs more readily available for breakfast More activities like table tennis etc would be nice
Tucked away in Msambweni is this gem of a hotel. We had wonderful family stay over 2 nights. The staff were all very kind and accommodating who felt like family by the end of the stay. Big thank you to the kitchen staff who surprised my daughter with a cake on her 3rd birthday. She was over the moon! Big thanks to Mercy at reception who was very accommodating and allowed us to stay a few more hours for the kids to swim a little more. The beach is on the doorstep and really clean and quiet. Clean rooms, clean and quiet pools, great food and fast WiFi what is there not to like! Would highly recommend a stay whilst the hotel is still quite new and value for money!
Stayed in December 2024
Reviewed: 27 December 2024
Eddy
KenyaAbsolutely nothing!!!
This is paradise!!! So so beautiful and in a great location. It can accommodate different groups of people; families, groups of friends, honeymoon couples etc. The rooms are clean, big and modern with smart Tvs. There are two well thought out and good sized pools. One in a place with a shade (and a slide) and the other one in the open overlooking the beach. The beach is private and clean. They have two rooftop areas where one can catch the most breathtaking sunset. The food was well prepared and inclusive. The hospitality was excellent. The staff were the cherry on top. The resort is run by Mr Kinoti, a true gentleman, who was constantly on his feet to ensure everything was running seemlessly. The restaurant staff: Juma, Albert, Bakari.... just to mention a few, were so kind and attentive. They went the extra mile to meet our needs always. We couldn't thank them all enough for giving us an unforgettable experience. Ps: The coffee is outstanding!
Stayed in December 2024
Reviewed: 20 August 2024
John
United StatesNo shops near by.
Very private resort. The staff was very attentive and provided all the amenities available.
Stayed in August 2024
Reviewed: 14 August 2024
Faith
KenyaEverything was great will def be back 🥰
Everything 🥰
Stayed in August 2024
Reviewed: 26 May 2025
Anonymous
AustriaNo complaints
The YU property is very quiet and surrounded by beautiful trees. The clean beach is near two magical islands that can be explored by foot. The staff is very friendly and helpful.
Stayed in May 2025
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content