Amazing place, great services and a variety of food options

Stayed in August 2025

Wardrobe positions/ doors, bathroom setup

Ambience, food, and staff attitude towards customers

Stayed in August 2025

Value for money

Great experience!

Stayed in August 2025

There are no handrails on the numerous staircases. Not suitable for people who need support with climbing stairs. Not accessible for PWD.

Stayed in July 2025

Suboptimal guest reception service especially from young staff e.g Valerie. Limited variety of sea food and dessert offerings . Limited offering in room beverages

Very clean facility , great house keeping, multiple swimming pool options, diverse kids activities Great restaurant waiter service

Stayed in July 2025

room service was not as good, food menu was a bit redundant and food was not as hot, too many people as well can create chaos, some staff are not as friendly.

entertainment was good, food had many options, various activitites you can do on the resort, good views

Stayed in July 2025

N/a

Everything

Stayed in July 2025

Half board without a drink during the dinner buffet.

I liked the continental breakfast given the variety options

Stayed in July 2025

Slow service at the pool side. Water points should be provided in strategic places. Providing coconuts at least during breakfast or lunchtime would be great. Evening entertainments would add value.

The breakfast was excellent. The lunch and dinner could be improved by providing more variety in the meats.

Stayed in July 2025

Nill

Nill

Stayed in July 2025

My niece was there on her 9th birthday and we requested if the staff can make a little celebration of it with a candle to blow on a plate cake (within the dessert selection so nothing specifically made for her). They refused this request as it was not requested at the time of booking. A little disappointing..

Booked this holiday for my family as a gift and they enjoyed everything there is to offer. They also got upgraded to rooms that had ocean view, which was greatly appreciated.

Stayed in July 2025

Nothing in particular except for my comment above about the food.

The facilities and staff were exceptional, nothing was too much trouble and they were keen to ensure u were having a good time and often asked. The beach is a bit of a no go area due to goods and safari sellers, but the 3 great pools made up for that. We had a superior room that had just been refurbished and it was superb. Very large and the USB A and C sockets were handy. Great aircon and ceiling fan kept us cool. The food was plenty full but had a distinct asian style so if you love that type of food you’re in luck. Some more European style food would have been welcome. Our all-inclusive package gave us a great range of drink including cocktails but beware they use the local spirits, if u want the good branded stuff u have to pay extra. Lastly tipping is expected so having a few US$1 goes a long way to ensuring u get the best service.

Stayed in July 2025

WiFi a bit shaky in places.

Next to the beach. Greet staff. Great food. Lots of pools. Entertainment.

Stayed in June 2025

Stayed in room 2316 and the wifi never worked and the rooms were relatively small.

Staff were always nice and attentive. Food was great as well.

Stayed in May 2025

Room was too tiny and extremely dated- having a shower felt like I was fighting for my life every single day Meals were very mid for this class of hotel.

Extremely friendly and professional staff! Very clean swimming pools! Loved the general ambience.

Stayed in May 2025

Very Clean

Stayed in May 2025

Nothing

The location and the facilities but we have visited this hotel before a long time ago

Stayed in February 2025

The first room that we were allocated was a standard room was not what we expected and was very dated. The shower only had scolding hot water and no cold water and the taps just kept turning. The management offered to fix the shower but since the room did not meet our expectations at all, we opted to pay more to get an upgrade to a superior room with sea view. The upgraded room was amazing but that also cost us a lot more money that we had not planned for.

Early morning swim in sports pool was fantastic because it had very few swimmers. The variety of the buffet breakfast, lunch and dinner was very good, however all the food needs to have a detailed explanation of the ingredients, not just some dishes. The themed days which included activities, food and evening entertainment was also very good.

Stayed in April 2025

The room I was in was very tired and in urgent need of a restoration. When shown some higher priced rooms they were immaculate

The property, other than stated is fantastic. The area around the gift shop is a place of beauty with birds nesting. The dining area superb.

Stayed in March 2025

none

everything

Stayed in March 2025

The breakfast was good. I loved everything.

Stayed in February 2025

The housekeeper they didn't make the bed nicely same as the first day and they didn't change the bed sheets

The food was very delicious and staff there are very kind

Stayed in February 2025

Delayed before cleaning Room

Food Ambience

Stayed in January 2025

It would have been cheaper if l had booked directly with the hotel. I paid more for half board than l would have paid for full board!

The whole experience was great

Stayed in January 2025