Reviews of Turtle Bay Beach Club- All Inclusive 3 stars

Food Options On Day 1, the menu offered only lamb skewers and meatballs, with no alternative options such as fish or vegetarian dishes. Considering the hotel’s beautiful location by the ocean, incorporating fresh seafood and more varied choices would greatly enrich the dining experience. Beverage Selection The drinks menu was limited to only one bottle of red dry wine, which was of low quality. For a hotel of this class, a wider selection of quality wines and other beverages would be expected and appreciated. Mattress Comfort The mattress provided was extremely hard and uncomfortable, which affected sleep quality. Upgrading to more comfortable bedding would greatly improve guest rest and satisfaction. Bathroom Amenities Basic amenities such as slippers, toothbrush, and toothpaste were not provided. Including these items would align with the service standards expected from a hotel of your category. Beach Maintenance The beach area appeared unattended and unclean. Regular maintenance and cleaning would help showcase the hotel’s prime location and provide guests with a more enjoyable beach experience.

I liked that it was at the beach front

While the staff made a genuine effort to assist, the overall experience fell short of expectations. The hotel feels quite dated, with aging facilities and malfunctioning features such as the sliding beach doors. The food options were limited, lacking variety—especially for those seeking healthy or protein-rich meals. Cleanliness upon arrival was disappointing, with overlooked details like residual oil and hair in the bathroom. At a rate of $350 per night, the value simply does not align with the experience. For a more reliable and comfortable stay, I would recommend considering Sarova instead.

nice staff

very dirty beaches poor food choices no good beer on tap

Great facilities and great food. The staff are exceptional and keen to help. The environment is calm and serene.

WIFI not so good in the room

The property is right on the beach front, which is quite good.

Too many issues with the Overall Quality and Standard of the property. This place is either run down or mismanaged. Rooms have done their fair share of time. The Meals are more or less for a 2 Star Hotel; Breakfast, Lunch and Dinner, the choices are few to non, salads were horrible (rotten in one instance). For Vegetarians this would be a living nightmare. Most of the Staff were on Work Experience (Trainees), without proper Supervision, including the chefs who are not that Competent in Culinary Skills. Extreme Loud Music till 12am, not conducive for families with young children or older people. Not recommended for people who have disabilities.

Excellent location, well mannered staff, good food.

location.

Turtle Bay Beach Club is a great place for families, especially if you have kids aged under 12. The huge pool is gorgeous and being right next to the beach, it means there's often a refreshing breeze. The shady trees are perfect for keeping cool while watching the older children play in the pool. And the buffet makes it easy to feed the kids!

The beach is gorgeous, but plastic waste washes ashore every day. Although some effort is being made to collect the plastic, I feel that this resort could be doing more, especially as it is an eco-responsible resort. It would be great if this resort got together with other hotels and resorts on the coast and made an effort to stop plastic from getting into the local rivers and into the sea in the first place. Preventing trash from entering the rivers and ocean would not only keep the beaches clean, it would save the lives of a lot of fish and birds, which inadvertently eat the plastic. Since tourism depends on clean beaches, it would be a worthwhile investment by the tourism industry to help local people living in coastal areas to dispose of their trash in landfills (or establish waste-to-energy power plants, like in Ethiopia), instead of throwing trash in the rivers and sea.

The pools are beautiful. The drinks and food menu is diverse. The rooms are clean and comfortable with functioning AC and a ceiling fan. The front desk was very accommodating with a late check out.

Many of the dining staff were inexperienced. A large majority were on work experience and this meant there was variance in the service offered. The WiFi does not reach the rooms. Despite asking for it to be checked numerous times, the reception did not report back on the issue.

Beautiful gardens. Clean swimming pools. Friendly and attentive staff. The most stunning beach

No stair access to the beach. The allocation of sun beds is inflexible, unfair and favours couples. As a single person I was moved out of my chosen space more than twice

The all-inclusive is excellent value for money with a surprisingly large selection of food and drink. Location is stunning.

I would struggle to find the negatives. Beds a bit hard and WiFi wasn't great in the room but we spent most of the time by the pool and beach anyway and the connection was good there.

Good , great beach and beach front room, and pools

The bed was way too hard. . Sleep on my side and ribs were sore

The location is spectacular, right on the beach. The hotel staff (and nature guides!) are super professional, attentive, and helpful. The all inclusive buffets are good value, and if you want more luxurious dishes or nicer specialty drinks, they're available a la carte.