no inside parking

the staff were exceptional

Stayed in August 2025

The staff was super helpful and nice. We enjoyed our stay

Stayed in August 2025

The hotel is bang on right in the middle of town, one of the busiest streets in Mombasa but I was pleasantly surprised by how quiet, clean and nice the place was. The staff were really nice and the breakfast will take me back 😊. The staff were very responsive.

Stayed in July 2025

No lift. In the hotel..so was finding difficult to climb stairs as I was badly injured on my knee..

Friendly staff..very kind n polite Good room.. Only that the door mat was not cleaned and was smelling very badly..

Stayed in May 2025

This hotel lies in the bustling heart of Mombasa, not too far from the old town and close to the Mombasa mall which is open 24 hours a day. The rooms are very spacious and clean. Although the hotel is in a very noisy street (where many buses leave for other parts of Kenya), the rooms face the other side of the building and are silent. Breakfast was diverse and generous. The staff was welcoming and very helpful.

Stayed in July 2025

The staff, particularly Angila at reception, is amazing in the way she communicates with and welcomes guests.

Stayed in June 2025

Mombasa tusks is very close to the hotel. The restaurant offers a diverse menu and tasty dishes at a very affordable price.

Stayed in June 2025

Some rooms are better than others, slight improvements can be done such as my door frame had a gap, allowing sound to go through, one shower needed better flow. Overall very happy regardless

Staff and restaurant were the highlight of the hotel. Security up front were very nice and ensured we were left undisturbed and safe. Front staff were helpful and supported everything we needed. Breakfast and restaurant were really good, after trying different hotels and restaurants in Mombasa, we would definitely have soy restaurant as our main place.

Stayed in June 2025

A bit noisy because there are lot of buses there.

Everything was good, my colleague asked for new room and there were no problems to change it. good breakfast.

Stayed in May 2025

It's a busy area, some people might not like it but I like the hustle and bustle and it's close to main sights.....but lostsa hustle. I'm just moaning but the tap in bathroom hits on the mirror and tv controller needs changing....but overall great hotel.

The hotel is clean and nice, room had all facilities - comfortable bed, good size etc staff are exceptional in all respects, friendly and helpful and great breakfast and restuarant attached to hotel. Great value for money....walking distance to spice market and old town and there's a mall with supermarket and cheap atm close.

Stayed in May 2025

Everything was very good but for a higher grade they need to put a little more effort in the room to make it cozier.

Clean and nice personal

Stayed in May 2025

Location - horrible for a vacation, the hotel is located on a very busy road and right next to a bus station, the constant honking really gets irritating. The rooms are pretty basic, there's no elevator and the shower wasn't too good. The rooms are quite pricey for what you get.

Location - excellent for work, right at the center of town, there's a restaurant right next door with good food and the bus station is right next door, so pretty convenient if you're travelling for work

Stayed in May 2025

Location in the main road with all the long distance bus pick up is the downside… really busy road with bus pick up and lots of people trying to sell you things. Was a bit intense for foreigners

The cafe downstairs and breakfast was fab. Really modern restaurant and food was great. The staff throughout our stay at check in and restaurant were great. Can’t fault them at all and super nice

Stayed in May 2025

Poor coffee at breakfast - and the restaurant has a coffee machine. Avoid paying directly in the hotel when booking - there is a 2.5% surcharge if you pay by card (USD) or the exchange rate is artificially adjusted when paying in Kenya shillings. In my room there was no bathroom curtain.

The location, in a very busy area, close to places in town. Comfortable bed. Pretty good wifi. Some street noise manages to get through (busses hooting), but it's well isolated.

Stayed in May 2025

The staff is very friendly and helpful! Big & good breakfast.

Stayed in April 2025

These were not suites! Very basic rooms in terms of decor. Restaurant next door was average at best.

Staff were exceptionally helpful and kind.

Stayed in March 2025

I missed a little bit of variety of food for breakfast.

Breakfast was fine. Restaurant complimented our kids with extra waffles which was very nice of them. AC in the room was working and we had a good sleep.

Stayed in March 2025

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Sapcious, Quiet & Clean room, Good Breakfast, Efficient staff in general, but special thanks to Angela for her help during our stay.

Stayed in March 2025

Had a big room, they could have put in a curtian or small wall to seperate the two big beds.

Only stayed one night. Had a family room, was very spacious. Quiet, even if the hotel is on a buzy street. Walking distance to old town/fort etc. Breakfast in the restaurant next doow. Also had dinenr there, which was good.

Stayed in February 2025

It had AC and probably the best deal you can get in Mombasa

Stayed in February 2025

I think the bathroom needs a bit of more additional hand towels, and face towels

Breakfast is sufficient including mixed fruits, fresh juice, bread , eggs and donut/mandazi if you want. For someone with a good appetite, you will enjoy. Unfortunately i could not finish because I am not really a breakfast person.

Stayed in February 2025

Room was warm, even with a/c. Didn't love the area for tourism but easy taxi around.

Very friendly staff.

Stayed in February 2025

The room did not have a window and the location is a very busy spot.

Bed was very confortable

Stayed in February 2025

The property was very clean and the service was excellent

Stayed in December 2024