Lack of baby proofing

Responsive staff

Stayed in August 2025

Honestly nothing bad I picked up, everything was perfect for us. Perhaps a nice stable iron boarding to match your nice iron would nice.

My family and I enjoyed our stay. The host organised everything meticulously and provided clear guidance. The apartment is very spacious, modern, and clean, basically everything one could ask for. Also the location is perfect, everything you might need it’s within the complex from cafe, restaurant to supermarket.

Stayed in August 2025

A nice looking, well furnished, and new apartment with a large patio/outdoor area.

Stayed in August 2025

Very clean, location good and the host was caring and professional.

Stayed in August 2025

Excellent location , convenient amenities and professionally run.

Stayed in July 2025

The only thing I would point out (nothing major or anything that can prevent anyone from enjoying the stay), giving that Nairobi can get quite cold in the evening and early morning, was for the host to make provision for disposable slippers for guests, as the floor was quite cold if you weren’t wearing socks. Also, in the kitchen, despite having most things that could be needed, paper towel wasn’t available, which to me was a miss out. It would be great to have one in there, especially for guests who didn’t think to stop by a super market on their way to the apartment.

This is a quiet and cozy accommodation located in a beautiful area where you have pretty much access to everything you may need. I had booked this place for a full weekend start on Thursday through Sunday, The day before my arrival, checking and access instructions were shared with me, which were very easy with a friendly tone. I arrived at the building and was welcomed by security guard who offered to escort me to the apartment. I was able to access the apartment with no issue and discovered how beautiful and cozy the entire place was. The apt was on the ground floor, it had 2 decent bedrooms with 2 bathrooms. Added to that was a well-furnished kitchen and a living room with all the basic and more. There was also a nice balcony with a sitting area, very convenient for fresh air or just to relax in a sunny day. I was honestly pleasantly surprised by the layout and how friendly it felt. All instructions were given through messages, so I had no problem figuring out what works how. I had rented a car, and the apt building offered a free and secured parking on the site, which was super convenient for me. I had a small issue with running hot water, despite the clear instructions, I could not make it work. I texted the contact that I was given, and the feedback was immediate. They sent someone to help, and as it turned out, it was an easy fix, problem was solved instantly, and I was a happy client. This is a place I would definitely go back without a single hesitation, especially if you are traveling or visiting with a partner, or a small family, it’s a great set up. All in all, this is a place I would recommend to anyone would want a quiet and cozy area away from the usual noise. I loved the experience and I have shared it with my friends and family, should they decide to visit Nairobi for a short period.

Stayed in June 2025

It was outstanding! The views are amazing, the apartment even more. You are given access to the swimming pools, fitness, lounge terrace. Just a few steps down you have also a shop, pharmacy and nice bars. It’s gated so security is 10/10. Clean, spacious, fully equipped. It was so nice we were thinking to extend our stay in Nairobi, haha. Will definitely come back! ❤️

Stayed in June 2025

Nothing everything was excellent

Location was fantastic and the amenities around the apartment

Stayed in July 2025

The water heating system was complicated - not sure I really understood the instructions, however we had hot water on tap.

The views, the convenience of the local shops - a 24/7 pharmacy and a great supermarket - and the good restaurants within 50m of the apartment. Easy to get an Uber for travel to town and the main shops

Stayed in July 2025

Everything was great

very convenient, spacious apartment which is well located. Super easy to collect key and great communications from the hosts

Stayed in May 2025

Really enjoyed my stay here. The place was just like the photos—clean, quiet, and cozy. Check-in was easy and the host made everything simple. Would totally recommend!

Stayed in April 2025

Staying at Riverside Square was super convenient! The building has its own commercial center, so grabbing groceries or a quick bite was effortless. There’s even a pharmacy right there—perfect for any last-minute essentials. Plus, if you need to get some work done, there’s a co-working space in the same area. And for the coffee lovers, Brioche is right there too! Everything you need, all in one spot.

Stayed in March 2025

Loved my stay at Riverside Square-it has a heated swimming pool and another one at the rooftop. Loved that it had a lounge where you can chill and enjoy the views of Nairobi. The environs are so quiet could be perfect for someone working from home.Would come again when in Nairobi!

Stayed in March 2025

Absolutely loved the stunning view and the high-end furniture made the stay feel so luxurious! Definitely a top-tier experience

Stayed in March 2025

I think there is a need of some instructions on operations of gas stove etc...power went out on our last day of stay...not sure why?? The bedding can also be white and more comfortable...somehow they were like a plastic paper...

Spacious and comfortable for the family. The decor was great. VIvian provided great support...

Stayed in December 2024

The property lacked a water dispenser and coffee press. In addition, the hand wash in one of the bottles wasn’t the hand wash on the label.

Fantastic furnishing. Great quality linen. Spacious. Awesome roof top swimming pool and gym.

Stayed in November 2024

My first day at the apartment started with hiccups. However, this was quickly resolved and the rest of my stay was excellent.

The location was great. Quiet and safe neighborhood that had access to shops, restaurants and was not far from my place of operation. The Uber service was very easy and quick to access

Stayed in October 2024

The room was very clean and very well furnished, it was very spacious, enough for a family of four. Both the bedrooms have attached washrooms, along with a guest washroom, the kitchen is well equipped. Finally the balcony was big with a nice view.

Stayed in October 2024

Couldn’t have a late checkout

Location and Hosts were excellent

Stayed in September 2024

There were no curtains in the living room. Blinders were there though so it wasn't too bad and all other rooms had curtains as well.

Super clean, bright, well furnished and overall wonderful experience

Stayed in July 2024

Nothing . Everything was perfect.

I liked the location of the apartment- It is ambient with a beautiful view surrounded by greenery. It's a great place to relax and unwind after a long week. Would recommend to anyone with a family it is spacious to host a family.

Stayed in June 2024

Nothing to dislike

Great apartment for the night, love the restaurant next door. Enjoyed the 2 swimming pools, will be back soon!

Stayed in May 2024

One main issue that inconvenienced us was that there was no heating or provision to provide heat other than blankets. Given the cold and rainy weather, this made it difficult to get comfortable in the apartment. Also couldn't dry clothes very easily due to no warm spaces. They also had difficulty getting the vouchers to us for the breakfast restaurant despite reminders, one day it delayed our trip as we couldn't get our food in time, abit of an inconvenience which I'm not sure they appreciated.

Very clean apartments (we rented 2) spacious with balconies. Breakfast was amazing at the brioche restaurant, so much variety and options. Really amazing staff there Cleaners were lovely, outdoor pool was heated, which was a bonus, nice clean facilities with security patrolling.

Stayed in August 2025

A few inconvenient breakdowns such us shower holder, broken bedroom lamp leaning on wall, a broken glass, faulty toilet and a washing machine that washed but didn't spin. These didn't really affect our experience, but it would have been nice to know about them beforehand. Although we had also requested to move and this could have potentially contributed to this experience. So we understand.

Location, facilities, security

Stayed in August 2025