- The bathroom definitely needs some refurbishment. A few bathroom essentials were missing and some plumbing fixtures were heavily rusted, loose/falling off or missing all together. - Their all inclusive package is nothing to write home about. Many typical hot summer drinks and desserts were not present on the menu. - This hotel doesn't have a beach but rather a beautiful cliff side. The small public beach that's right outside is best avoided at night. There was a little tiny beachside fine dining eatery but we just didn't opt to eat there even once because the frequency of beach boys day and night is actually annoying. However amazing sea views from within the boundary wall of the hotel. Essentially ocean swimming or moonlight beach walks would have to be done elsewhere while staying at this hotel.

- Very beautiful hotel. The pool was not too cold and sometimes even warm. The food was good. - Rooms were okay. All the staff were very friendly. - Small boutique location for that holiday when you mostly just want to chill. Loved the overall experience. We did not leave the hotel for three days. There was hardly any reason to as we wanted a very relaxed and slow vibe and this hotel offered exactly that. - There was evening entertainment on key days and daily water activities with a coach which is great. They also seemed to have a wide array of table games for those interested. - Very instagrammable hotel.

Stayed in June 2025

The TV size and the fact that it lacked YouTube for different content. Poor internet connectivity in my room. Key system of unlocking door.

The worker's were so friendly and welcoming. Hospitality was top notch. Fact that they allow drinks from outside.

Stayed in August 2025

Ummh I may not say I didn't like it 10/10 but I give it 5/10 it's the breakfast menu, it's somehow same everyday which somehow as a person makes you bored to join it😔.

I and my family we liked the warmly welcome we were given, the hotel organized a lot of entertainment which made us feel more comfortable and happy to be there. The food was amazing 10/10 to make it short everything there was super awesome.

Stayed in July 2025

We miss slippers. I feel all the time there are sands on the floor. It was a strange experience. Furthermore: there is no hot water during our shower. Yes, I know. Outside is hot, but I like to take a warm shower. It gives me a good sleepy feeling to go to bed.

When we arrived at check-in receptionist, we need to wait longer because of the issue with our room. Because of the waiting time, we have received a complimentary drink. Nice! The room was spacious. The bathroom was small but good enough. The balcony is nice to have with our room. The breakfast was presented in luxuries style. We like the way they do a little more to present the breakfast as a better experience.

Stayed in June 2025

1. Wi-Fi connection in the rooms was extremely poor. This was really frustrating and we had to depend on local data bundles when browsing or working in the room. The hotel needs to install an additional router close to the rooms to boost the connection. 2. Food, drinks and dessert variety was significantly limited and repetitive on a daily basis which made the meals uninteresting, and for us who had paid all inclusive, it felt like a waste as there were barely and drinks included in the all inclusive package. In fact, in comparison to other all inclusive hotels I have been to along the coast, this was the least value for money we’ve experienced from an all inclusive package. I wouldn’t recommend booking this if you’re looking for a proper all inclusive package experience. 3. Excursions are extremely overpriced and overrated, clearly priced for European tourists as they are all sold in Euros. I recommend checking with local vendors offering the exact same packages and experience at a fifth of the price.

Stay duration: 4 nights (5 days) 1. Very friendly staff which made it a good experience. 2. Good pool location, and very clean changing rooms too. 3. Large rooms cleaned on a daily. 4. Great location giving the perfect blend of beach and cliff scenery. 5. Kokomo restaurant which is a must see when in Watamu is literally 2 minutes walk from the hotel along the beach.

Stayed in June 2025

There was no sweet wine

Superb food and beverage . Acrobatics show was excellent. The room was well arranged and bed customised to mark my spouse's birthday

Stayed in June 2025

The beach access is not connected and covered in sea weed. It wasn't a big deal for us because we prefer the pool and views, but it could be a big deal for others.

The location was great if you want wonderful views and easy access to town. It I has very beautiful buildings and landscaping. The staff are very kind. The price is very reasonable.

Stayed in June 2025

Our room was very clean and spacious with a nice view. The food was fresh and tasty and made to fit palates from different cultures.

Stayed in June 2025

We’d booked a room with a double bed and a single bed, but were given the wrong one. The hotel sorted it out quickly though, they brought in an extra bed and set it up.

Beautiful, amazing views

Stayed in May 2025

The wifi connection was patchy at times and the whole setup with having to get different passwords every so often was a bit tedious.

The staff were really good and kind and really flexible to cater to our requests. I also liked the facility which was really great.

Stayed in May 2025

Big hotel but small air cons..ac units needs to be serviced

Food was good

Stayed in April 2025

The food was more Italian so maybe more general food would be okay

Breakfast was okey.I loved it.

Stayed in April 2025

Decor in rooms needs improvement

Staff was friendly...

Stayed in April 2025

There are no dedicated smoking areas, so for a none smoker and especially with kids it gets irritating when you are constantly engulfed in smoke in common areas like during meal time, at the pool. This was quite annoying especially when as a principle you have chosen not to expose your young ones to smoke, when this is forced on you it is quite inconsiderate in this day and age.

Location was great and staff were excellent

Stayed in April 2025

Nothing

The breakfast selection was great

Stayed in February 2025

Beautiful scenery with ocean view

Stayed in October 2024

I think as a solo female traveller I felt a little unsafe walking out of the back of the hotel where the security guard would let sellers walk straight up to me and start to pester me. I didn't feel safe as a solo female traveller, it actually prevented me walking to the beach solo. I had to order a tuk tuk.

I liked the atmosphere and the relaxed vibes around the pool. The rooms were also very clean with a nice balcony and view. The receptionists were very friendly and accommodating, allowing me to leave my luggage on my last day while I went shopping on the high street right outside the hotel. It was a perfect location to see all the local crafts and shop and then pick up a tuk tuk to the beaches.

Stayed in July 2024

Same breakfast menu. The pool had to undergo some repairs during my stay.

Great location and friendly team.

Stayed in May 2024

i cant think of any ...

Nice hotel with everything you want!!

Stayed in December 2023

Floodlight outside the window lit up the room all night. When highlighted, the solution was to hang a bed sheet over the window. This was low season so no excuse for not moving rooms. Serving real Kenyan coffee at breakfast instead of instant powder would be a step up.

Friendly staff Nice restaurant , Kokomo , just outside the hotel. Beach access On site tour operator very good. Gedi ruins , Robinson Island and Hells Kitchen trips highly recommended.

Stayed in June 2025

The view was fantastic. Exceptional customer service . The food was great.

Stayed in June 2025

Where do I begin? The callous racism that my friends and I experienced. Whites received far much better treatment than us and one staff even admitted to it stating they they frequent the place more than we do. The room toilets were not clean, no robes, slippers or sufficient toiletries provided. Food poisoning, food wasn’t fresh and the menu was limited to not Italian cuisine. They updated our booking a day after payment to extort us into paying more, good thing I had saved my previous booking.

Pool and the bar staff.

Stayed in May 2025

Only that we went there when it's rainy season so nothing much was done than staying in the room but still that didn't change we had fun.

The hotel is clean, more welcoming and their food was a 10/10 sure thing 😘. Good place with tight security I just loved it and can't wait to be back in August again.

Stayed in May 2025

The staff are always smiling and super helpful, they make you feel at home (or even better!). The rooms are spacious, clean, and comfortable, with everything you need to relax. And the food? Absolutely delicious! Something different every day, always fresh and plentiful. Perfect for anyone looking for relaxation and a peaceful yet welcoming atmosphere!

Stayed in May 2025