Reviews of Le Pristine Wellness and Healing Hotel 3 stars
Seremwai Road, 00200 Nyeri, Kenya
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewFood was amazing. Staff very responsive. The room was awesome. Breathtaking views. Very comfy and cozy.
There were a couple of times that power went out.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe breakfast was the classic, fruit, eggs ans toast. The cappucino was very good. Bird signing and view over rolling hills was extra.
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 6 May 2025 · Stayed in February 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewThey don’t have fans and it was very hot at night hence that should be at least taken care of. No phone in the room to contact reception for any assistance needed.
Dear Mr. Murtaza, Thank you very much for your feedback. This will enable us improve on our service to all our guests. Indeed we do not have fans or AC in the rooms because of the cool climate; however we shall be providing these in the near future. We shall also be installing telephones to communicate with our reception. We look forward to welcome you back in the near future. Sincerely, Hotel Manager
Dear Mr. Murtaza, Thank you very much for your feedback. This will enable us improve on our service to all our guests. Indeed we do not have fans or AC in the rooms because of the cool climate; however we shall be providing these in the nea… Show more
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewThe rooms were very big and comfortable. It's deep in nature facing mount Kenya. You can hear lots of birds. The staff are lovely and take very good care of the customers. Food was amazing and chefs were willing to make whatever you want. The owners are nice and welcoming to guests and take any feedback seriously A great place to unwind and massage very affordable.
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 February 2025 · Stayed in January 2025
Verified reviewReviewed: 2 January 2025 · Stayed in December 2024
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewAmbiance was fantastic, the trees, grass with fresh air and the amazing view of Mt Kenya every morning was an unforgettable experience!! Quiet, cool and peaceful atmosphere was perfect setting for holiday and to unwind from normal routine. Food was fresh and tasty. Had many nearby places to visit- Mt Kenya National Park, Nanyuki, Nyeri Hill and Aberdare Ranges, just to mention a few that we managed to experience. The hotel has early morning walk, with numerous birds!!! The chirping of the birds was outstanding, something I have not heard in years. The guide takes you through the walk and knowns all the birds by name and chirp (voice so to speak) This is a perfect getaway with warm and friendly staff!!
All was amazing!!
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 16 September 2024 · Stayed in July 2024
Verified reviewWonderful little lodge. Lovely grounds and surroundings, great staff, good food and very comfortable.
Reviewed: 8 March 2024 · Stayed in February 2024
Verified reviewThe ambience is just amazing
The room was abit small but very comfortable
Dear Esteemed guest, Thank you for staying with Le Pristine Wellness and Healing Hotel, it is a pleasure and honor for us to read your review of our services and we look forward to see you again during your future visits. You are most welcome! Patrick Byiringiro Le Pristine Team
Dear Esteemed guest, Thank you for staying with Le Pristine Wellness and Healing Hotel, it is a pleasure and honor for us to read your review of our services and we look forward to see you again during your future visits. You are most welco… Show more