Reviews of Lake Elementaita Mountain Lodge
Mbaruk Road- kasabara lake elementaita mountain lodge, 00100 Nakuru, Kenya
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Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe setting was beautiful, the pool was clean and inviting, and the buildings were lovely. The food was also delicious. I appreciated the flowers and plants.
I can’t think of much I would change. Maybe the beds could be a bit softer and there could be more variety with meals, especially in terms of dessert. But overall it was a lovely experience!
Dear Guest, Thank you so much for your kind words and thoughtful feedback! We're glad that you had a beautiful and enjoyable experience. We're especially glad you appreciated the flowers and plants, our landscaping team puts a lot of care into maintaining the surroundings. We also appreciate your suggestions. Guest comfort and satisfaction are very important to us, and your comments help us continue to improve. We’ll definitely take them into consideration moving forward. We hope to welcome you back for another lovely stay in the future.
Dear Guest, Thank you so much for your kind words and thoughtful feedback! We're glad that you had a beautiful and enjoyable experience. We're especially glad you appreciated the flowers and plants, our landscaping team puts a lot o… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewThe views and the swimming pool
The food and the road to get there.
Dear Sally, So wonderful to hear you had a truly relaxing and enjoyable experience. Thank you for your wonderful rating, our team will surely take a look into the food. For the road, please note that we have recently improved it and now we have a shorter and smoother route heading to the hotel. We will be more than glad to have you back. Looking forward to your next visit!
Dear Sally, So wonderful to hear you had a truly relaxing and enjoyable experience. Thank you for your wonderful rating, our team will surely take a look into the food. For the road, please note that we have recently improved it and now we … Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewI enjoyed my stay at LEML, the facility is well maintained and the staff were very prompt in responding to guest requests. This trip was meant for just relaxing while watching the beautiful view of Lake Elementaita and I got just that and more! Special thanks to Kade from Xenaxia Spa and Mwende who made my stay extra special. I will definitely be going back!
Hey Quinta, So wonderful to hear you had a truly relaxing and enjoyable experience. Kade and Mwende will be so pleased to know they made your stay extra special. We will be more than glad to have you back. Cheerz!
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewThe location and the view of elemetaita was extremely beautiful. The staff were very friendly
May be additional activities for the kids play. Additional arrows for the archery
Abdi, we truly appreciate you sharing your experience with us. Thank you for the positive feedback. We are dedicated to providing our guests with the best possible experience during their visit. We have also noted the key areas for improvement, particularly in the kids' activities. Please rest assured that we are working on enhancing the kids' corner, and during your next visit, your children will have many more activities to enjoy. We look forward to hosting you again soon.
Abdi, we truly appreciate you sharing your experience with us. Thank you for the positive feedback. We are dedicated to providing our guests with the best possible experience during their visit. We have also noted the key areas for improvem… Show more
Reviewed: 19 December 2024 · Stayed in December 2024
Verified reviewReviewed: 15 December 2024 · Stayed in October 2024
Verified reviewThe stunning view and room was excellent
The food quality was not at the top. Canteen style lunch and dinner and maybe not really up to standard.
Dear Per, we appreciate you for sharing your experience with us. Thank you for the positive feedback, we are committed to ensuring our guests get best of the best experiences when they visit us. We have also taken note of the key areas to improve especially on the food presentation and standard, our management has been informed and will work on it. We look forward to hosting you again soon for a better experience.
Dear Per, we appreciate you for sharing your experience with us. Thank you for the positive feedback, we are committed to ensuring our guests get best of the best experiences when they visit us. We have also taken note of the key areas to i… Show more
Reviewed: 7 November 2024 · Stayed in November 2024
Verified reviewReviewed: 29 October 2024 · Stayed in October 2024
Verified reviewReviewed: 23 October 2024 · Stayed in October 2024
Verified reviewBreathtaking views, serene environment perfect for a quiet getaway, comfortable modern rooms and the staff were all very friendly. I got a room upgrade due to technical issues on my side which they were very gracious to accommodate.
My room towels weren’t clean the first day but were later changed the next day. The food could use abit more variety.
Kathleen, we appreciate you for sharing your experience with us. Thank you for the positive feedback, we are committed to ensuring our guests get best of the best experiences when they visit us. We have also taken note of the key areas to improve especially on the food variety. We look forward to hosting you again soon.
Kathleen, we appreciate you for sharing your experience with us. Thank you for the positive feedback, we are committed to ensuring our guests get best of the best experiences when they visit us. We have also taken note of the key areas to i… Show more
Reviewed: 20 October 2024 · Stayed in October 2024
Verified reviewReviewed: 4 October 2024 · Stayed in September 2024
Verified reviewThe location
The food The service Cleanliness
Dear Muniu, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the challenges you experienced during your visit. Your comfort and satisfaction are our top priorities, and it’s clear we fell short in your case. The team will definitely do some improvements on the key areas you have highlighted. We hope you’ll consider giving us another chance in the future. Warm regards, Management.
Dear Muniu, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the challenges you experienced during your visit. Your comfort and satisfaction are our top priorities, and it’s clear we fell sh… Show more
Reviewed: 2 October 2024 · Stayed in September 2024
Verified reviewReviewed: 18 September 2024 · Stayed in September 2024
Verified reviewReviewed: 15 July 2024 · Stayed in June 2024
Verified reviewThe veiw
Very hard to reach the place a really 20 min off road adventure from the main road to the hotel...
Queen Jose, we appreciate you for sharing your experience with us. We are committed to ensuring our guests get best of the best experiences when they visit us. We are working improving the road. Thank you for mentioning that it was indeed an adventure. We look forward to hosting you again soon.
Queen Jose, we appreciate you for sharing your experience with us. We are committed to ensuring our guests get best of the best experiences when they visit us. We are working improving the road. Thank you for mentioning that it was indeed a… Show more
Reviewed: 3 July 2024 · Stayed in July 2024
Verified reviewBasically everything about the services on this facility is completely terrible. The staffs are not properly trained, rooms completely dirty, had bedding literally eaten by a rat!!! I have pictures if needed. Terrible quality!
Definitely not worth the value of what they are charging.
Dear Elizabeth, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the challenges you experienced during your visit. Your comfort and satisfaction are our top priorities, and it’s clear we fell short in your case. We appreciate you bringing these issues to our attention, and we’re actively working to address them to ensure a better experience for future guests. If you would like to discuss your concerns further, please feel free to reach out to me directly at [+254 727 832 824]. We hope you’ll consider giving us another chance in the future. Warm regards, Management.
Dear Elizabeth, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the challenges you experienced during your visit. Your comfort and satisfaction are our top priorities, and it’s clear we fe… Show more
Reviewed: 20 June 2024 · Stayed in June 2024
Verified reviewReviewed: 10 June 2024 · Stayed in June 2024
Verified reviewThe view.
Very unqualified reception. Looking for extra charges every single instant.
Alain, thank you for taking your time to share your experience at our lodge with us. We strive to make the stay of all our clients memorable and enjoyable by improving the quality of our services and staff. Be assured that we will look into the matter you've raised. We look forward to hosting you soon.
Alain, thank you for taking your time to share your experience at our lodge with us. We strive to make the stay of all our clients memorable and enjoyable by improving the quality of our services and staff. Be assured that we will look int… Show more
Reviewed: 18 April 2024 · Stayed in April 2024
Verified reviewThe view is amazing and the place is so therapeutic Can't wait to come back.
Food,you should improve on food quality 😞
Mordekai, thank you for choosing Lake Elementaita Mountain Lodge as your preferred hotel. Your feedback is well received, and we will definitely work on improvements you have suggested.