Neem Avenue, 80100 Mombasa, Kenya
#23 of 50 hotels in Mombasa
Guests' ChoiceBased on 86 hotel reviews
8.3Cleanliness
9.0
Comfort
8.4
Location
8.5
Facilities
8.2
Staff
9.5
Value for money
8.5
Free WiFi
7.5
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End of dialog contentReviewed: 9 August 2025
Nadia
United StatesFrequently power cut.
Not the same room we were hoping for but the staff did their best to get us a comfortable room. All staff from front desk, restaurant and housekeeping were exceptionally helpful.
Stayed in August 2025
Reviewed: 25 July 2025
Manik
KenyaClean rooms and friendly staff. Good Room, Good AC
Stayed in July 2025
Reviewed: 21 July 2025
David
United Kingdomvery nice staff, nice bar area, nice garden and pool area.. rooms very nice, hotel food was very good. close to good locations shopping, entertainment, beach, clubs.
Stayed in June 2025
Reviewed: 13 July 2025
Hoi-fung
BelgiumWe had some problem with the Wi-Fi in the morning after our first night. The Wi-Fi network was restarting the whole time. I couldn't use my laptop for internet. Also, our bathroom was small. Not a big issue, although. The bathroom was well-equipped with the most basic needs.
The friendliness of the staff drawn my attention immediately when we exit the taxi. The receptionist behind the check-in bar went outside and came to us to welcome us and collect our bags. We were helped with the checking procedure while our luggage were handled automatically by the staff. During our dinner time in hotel restaurant, the staff in the restaurant saw us struggling with mosquitos and the hard blowing ceiling fan, We try first to lower the speed of the ceiling fan, but we failed. One the staff notice our struggle with the fan and come immediately and ask us if we wish to turn off the fan. Also, minutes later, another staff brought a lavender candle to fend off the mosquitos. Nice! We stay in a modern room. Everything looks very clean. The bed was big and comfortable. The food in hotel restaurant was very good and presentation nicely (breakfast and dinner). We love the staff that have lots of experience how to take care the visitors. Very nice!
Stayed in June 2025
Reviewed: 28 June 2025
Dennis
KenyaThe rooms somedays took longer to clean. But the end result was spotless clean.
The breakfast was awesome with great variety everyday. Located in Nyali at a quiet neighborhood, a hidden gem.
Stayed in June 2025
Reviewed: 27 May 2025
Clarice
KenyaThe dinner served from the alacarte menu was rather charred and dry
Loved the pillows and the bed. The small balcony outside my room was just enough to enjoy quiet moments. The hotel was in a quiet location which was perfect for both work and relaxation. Breakfast was amazing. The receptionist, Sharon was awesome and extremely helpful. Went ut of her way to make our stay memorable!
Stayed in May 2025
Reviewed: 22 May 2025
Jamelle
United StatesHot water was not working in the shower but it was room temperature. I informed the hotel staff and they attempted to fix it or move me to another room.
It’s a good location. There is security at the gate. There is a nice restaurant and the wait staff were welcoming and attentive to my needs. The hotel room was clean, compact and quiet. I could sit on the balcony overlooking the pool. I was just around the corner from the milieu which had a nice sofa overlooking the outside garden and pool. I slept well in this room. It was very quiet. Just what I needed!!!
Stayed in May 2025
Reviewed: 20 May 2025
Mercyline
KenyaThere was no internet the whole time during my stay
Very friendly and professional staff ,good breakfast ,there was variety to choose,overall ordered food was the best, not a fun of tumbukiza and vegetable curry but i have changed my mind after having it at La Fattoria Also,the chef(s) were able to cater for my baby's food
Stayed in May 2025
Reviewed: 8 April 2025
Lewis
United KingdomRooms are a little small but not problematic.
Superb decor and layout of rooms and all facilities. A very boutique feel with beautiful landscaping and plush furniture. Very helpful staff and food is superb. I would rate this hotel experience highly.
Stayed in April 2025
Reviewed: 18 January 2025
David
United KingdomEverything was fine 😛
Within walking distance of Nyali beach 😀 Lovely friendly staff 😃
Stayed in January 2025
Reviewed: 4 January 2025
Abdikhaliq
KenyaWhile our stay was memorable and positive, there are just a couple of areas for improvement. First, I handed a few clothes to one of the house cleaners for laundry, but unfortunately, they were returned uncleaned on the morning of checkout. The explanation provided was a bit vague, and I’m sure this is something the management can easily address to ensure smoother service in the future. Second, although we booked our stay with breakfast included, we found the lack of variety in breakfast options slightly limiting. The chef's choice was a full English breakfast, which, while popular, may not suit everyone’s taste. When we requested a simpler alternative (Spanish omelette, boiled eggs, baked beans, and toast), we were politely turned down by the duty manager. Offering more breakfast options or a small buffet would greatly enhance the experience for guests with diverse preferences. That said, these were minor inconveniences in an otherwise wonderful stay. We would absolutely return to La Fattoria Resort the next time we visit Mombasa and highly recommend it to others.
My two brothers and I recently had the pleasure of staying at La Fattoria Resort for two nights, and I must say, it was an overall delightful experience! The rooms were newly refurbished to an excellent standard—modern, fresh, and exceptionally clean. The beds were incredibly comfortable, allowing us to get a great night’s rest, and the entire hotel had a serene and quiet atmosphere that made our stay even more enjoyable. Special thanks go out to Mary, who checked us in with warmth and professionalism, and Esther, who ensured our checkout process was seamless and pleasant. Both of these ladies at reception were a joy to interact with, and their commitment to great service didn’t go unnoticed. On behalf of my brothers, I’d like to extend our gratitude to them for making us feel so welcome.
Stayed in January 2025
Reviewed: 26 April 2024
Divyesh
KenyaThe room was clean but small. No space to walk. No table or chair.
They had no vegetarian food available as per menu
Stayed in April 2024
Reviewed: 4 April 2024
Naomi
KenyaThe main meals fell short for me o portion size and flavour vi's a vi's the price. There's too much on the menus should keep things nice simple tasty because something like paneer samosa is on menu but not available. That thing of things on menu but in reality not available.
The ambience is top tier as per the pics provided so beautiful nice decor a lovely spot to hang out for a drink. Loved the breakfast. There's a pool. Close to malls, you can walk on a cool day if up for it but about 400/= by tuktuk. TV is smart TV so that was nice.
Stayed in April 2024
Reviewed: 22 March 2024
David
KenyaOn arrival I was assigned the wrong room category "by mistake". The deluxe room's AC unit is underpowered for the big size of the room - it helps but doesn't quite cope. Glass door of the excellent shower doesn't close completely, not correctly fitted. Shower floor can be quite slippery.
Huge room with pleasant interior, hug bathroom with high quality fittings and large shower offering all one can ask for. Large balcony. The location is quiet, nice restaurant with beautiful garden space and not too loud and laid back ambient music. Good choice of quality meals.
Stayed in March 2024
Reviewed: 15 March 2024
Dennis
DenmarkHonestly the rooms were a bit mediocre, compared to the rest, but the beds were comfortable, which is really all that matters. We didn't spend much time there anyway. The pool is also off limits past 6pm which is dumb, there is no life guard at any time of day anyway.
I loved the restaurant area, very romantic setting and the food is amazing. Very friendly staff. The pool was great too.
Stayed in March 2024
Reviewed: 20 February 2024
Beatrice
KenyaLoved the set up of the facility and the friendliness and professionalism of the staff.I will definitely go back
Stayed in February 2024
Reviewed: 18 February 2024
Ian
KenyaThe bathroom floor was bit slippery,
The silence around, good reception and friendly staff, facilities meeting expectations, ie the room was well equipped
Stayed in February 2024
Reviewed: 25 September 2023
Zeno
GermanyThe staff was great and really welcoming. A great place for the price we paid!
Stayed in September 2023
Reviewed: 28 August 2023
Nzioki
KenyaNothing
I totally enjoyed everything Robbie,Joseph, Teresa and Raphael were really helpful, coming back soon
Stayed in August 2023
Reviewed: 24 July 2023
Flavia
UgandaThe breakfast was delicious and the quantities were more than sufficient.
Stayed in July 2023
Reviewed: 19 March 2023
Sally
SwedenThere were problems with the toilets
The breakfast was great!
Stayed in March 2023
Reviewed: 31 December 2022
Andreas
Estoniakichen is very slow in the evening we was wating a food for 2hours
breakfast under the trees and mango juice is very good
Stayed in December 2022
Reviewed: 20 August 2025
Saman
AustriaNothing
Very nice
Stayed in July 2025
Reviewed: 19 August 2025
Trondy
Norwayunstable WiFi
Staff and cleaning was always making sure you had a great stay
Stayed in August 2025
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