Unfortunately one cannot enjoy the beach properly because once you reach the sand local vendors try to sell items to you rather aggressively. They have absolutely no respect for someone that just wants to enjoy the view and have some peaceful moments looking at the ocean. They are always one step behind you and try to talk to you - for someone else that isn't used to Kenya this might seem quite intimidating. The pillows smelled like the sheets were not dried properly - which gives a moldy smell and gave me nausea. The amount of conference guests disturb the holiday feeling quite a bit. The spa is quite small but the quality of the offerings is very high.

It was my second time in the Hotel and it fulfilled the expectations. The variety in food was wide and ranged from local dishes to international cuisine. The pool is huge and the view of the ocean with all the palms is amazing. The staff is very polite and greets guests when passing. The wifi and smart tv were working flawlessly. Every night there was an evening program and the animation team really gave their best. Security is very high - one can leave a power bank or items at the pool bed without worrying that it disappears while swimming or walking at the beach. The staff is very attentive on that!

Stayed in August 2025

Include bacon in your breakfast and serve ice cream in your all inclusive menu

I loved the cleanliness of the rooms very spacious too, the food was in variety and very good, the staff were very welcoming and thumbs up to Waiter Johnstone for your kindness...great value for money I found a second home ....kudos to the animation team very good entertainment

Stayed in August 2025

however for someone coming to kenya for the first time some of the lunch option were very oriented to kenyan culture which is a plus for someone who like to try out new food but in my position it was a bit difficult and therefor ate the same thing everyday almost. if they can include some sea food that would be great.

the breakfast was more then satisfying ,

Stayed in August 2025

We booked this trip 3 months ago, it was our second time coming to Pride-Inn Flamingo. I informed the front desk we would only be arriving between 7 and 8pm. On arrival, we were informed that our room had a maintenance issue, and we were transferred to a room in the hotel next door at Kilua Residences by CityBlue. This did not meet our expectations at all. We were not a part of the resort we paid and booked to be at. We had only a 2 night stay, and we only spent one evening at Pride-Inn Flamingo - it was a huge disappointment.

The resort layout has a very nice flow to it. You can get from the lobby to the ocean in a 2 minute walk. Nothing is too far or out of the way. The constant ocean and pool views are amazing. The accommodation is close to all the buildings and facilities, with wonderful garden views.

Stayed in August 2025

Nothing I can think of.

Nothing short of a 5 star hotel. Exceptional service, friendly staff who go above and beyond for guests. Beautiful rooms, great food, great pool & other amenities. Clean & safe. THANK YOU!

Stayed in August 2025

All inclusive package wasn’t what was expected. The food was average and staff slow to respond

The beach and the animation team

Stayed in August 2025

Nothing - everything was perfect

Spacious and with so many activities

Stayed in August 2025

The entire stay was breath taking.

Stayed in August 2025

Rooms need to be updated. We saw new model rooms and they are nice and spacious. Unfortunately only few are ready for accommodation.

The staff members are very polite and respectful, food was excellent and I enjoyed the evening entertainment.

Stayed in August 2025

A few times, my room was cleaned after 5 p.m., which was later than I would have preferred. It would have been nicer if it had been done earlier in the day.

The kids’ club was fantastic, with friendly and welcoming staff who organized plenty of fun activities that my son absolutely loved. The food was amazing, and their chapatis were simply irresistible!

Stayed in August 2025

A Truly Memorable Stay at PrideInn Resort – A Solid 5-Star Experience From the moment we arrived at PrideInn Resort, we were met with genuine warmth and hospitality that made our stay nothing short of exceptional. At check-in, we were welcomed by Cynthia, whose beautiful smile and warm demeanor instantly made us feel at home. She took great care of us from the very beginning until we were comfortably settled into our rooms. Cynthia truly embodies the "pride" in PrideInn. The staff across the board were amazing, from Dismas, the waiters, Joshua, and the stewardess Eunice, to the lovely lady stewardess (I regret not catching her name).F&B Dalili Special mention to Ali, with whom we had a great time playing darts. One of the highlights of our stay was the Saturday night games team. They brought incredible energy, especially with the children. Their enthusiasm and creativity made the evening funfilled and unforgettable for the whole family. A huge thank-you to the kitchen team and chefs, a definite 5-star effort. They went out of their way to ensure my toddler had porridge ready throughout our stay without a single hiccup. That kind of attention and consistency speaks volumes. As with any experience, there's always room for improvement. During check-in, we did encounter a lady whose attitude was not in line with the otherwise outstanding hospitality we experienced. It's a gentle reminder that a team is only as strong as its weakest link. That said, the majority of the staff were true gems, incredibly welcoming, always smiling, and more than willing to help at every turn. Their dedication turned a regular vacation into something truly special. We look forward to returning and making even more memories. Keep up the excellent work, PrideInn!

Stayed in August 2025

Nothing at all, everything is perfect

Everything about the hotel is awesome, from the staff the activities, the food and the location. I give a 10/10

Stayed in August 2025

Being lactose and gluten intolerant, it was a bit tricky at the beginning of our stay because most of the food options had gluten or dairy in them. The chefs did make effort to accommodate us, but a lot more can be done in that area so that there are more options available.

PrideInn Flamingo is a beautiful hotel and we had a lovely stay. It was a birthday treat for my partner and a lovely getaway from the cold season in Central Kenya. The staff are friendly and I’d especially point out Tom in housekeeping and the wait staff Peter and Sharon (bespectacled) and Joel for their good service. This was our second stay at this hotel and we will definitely be back again and again.

Stayed in August 2025

Everything was exceptional apart from below Outdated room - despite opting for a suite, though happy with overall space, the look and feel of the room could have been better, main issue was with the washroom. It was not up to the mark (very low water pressure, outdated fittings, foul smell throughout the stay, very bad drainage system) upgrade to this highly recommended (not sure if this issue was specific to this unit or similar overall in other suites too) If not for this, it would be 10/10

1) Staff 2) Food 3) Ambiance 4) Entertainment Activities 5) External property cleanliness

Stayed in July 2025

🌟🌟🌟🌟🌟 Amazing Stay at PrideInn flamingo Hotel! I had a truly wonderful stay at PrideInn. The service was excellent from the beginning to the end. The staff are friendly, professional, and always ready to assist. Special thanks to Tom from housekeeping — he was exceptionally kind and attentive, always ensuring my room was spotless and comfortable. His work ethic and warmth really stood out. Brenda was also amazing — helpful, welcoming, and very supportive. The hotel environment is peaceful, clean, and beautifully maintained. The rooms are spacious, the food was delicious, and everything was run with such care. I felt safe, valued, and well taken care of throughout my stay. I’ll definitely be back again. Thank you, PrideInn, for making my experience so enjoyable!

Stayed in July 2025

I did not like it the food sometimes it’s not fresh

One thing I like the location and a view

Stayed in July 2025

Needs some maintenance and the breakfast was not good

The location being on the beach with a beautiful sea view. Staff were friendly and helpful

Stayed in July 2025

I had a great stay at PrideInn Flamingo in Mombasa. The location is beautiful — the hotel is right by the ocean, with both a sandy beach and a rocky coastline. Part of the hotel is actually built on the rocks, which gives you a stunning view from the pool down to the ocean. The pool itself is fantastic, although towel service can be a bit slow. It’s supposed to start at 9am, but on some days, towels weren’t available until nearly 10am. Aside from that, the service was excellent — the staff were incredibly attentive and friendly. The food was very good. If you can, I highly recommend going for the all-inclusive option. Otherwise, meals are charged at 4,000 KES each, but there’s also an à la carte menu with more affordable options. The only downside is that the rooms are a bit dated. A bit of renovation and more modern decor would really elevate the experience. Still, it’s a lovely hotel overall and I enjoyed my time there.

Stayed in July 2025

The food was not the best and the facilities were dated.

The staff was excellent.

Stayed in July 2025

My stay at PrideInn Flamingo was simply outstanding! I arrived earlier than expected, but the reception team handled everything quickly and gave me a room as soon as possible. Thank you so much for the upgrade to the suite – it was a lovely surprise! The room was always clean, the food was excellent, and the service was top-notch. Everything was just perfect – the complete package was spot on! Special thanks to the kitchen staff and the waiters – very professional and always attentive. Also, a big thank you to the entertainment team for the great shows and fun activities every day. A heartfelt thank you to the Flamingo Team, especially LUCKY and MICHAEL, iuinc, lalu – you made my stay truly memorable. I will definitely come back! Thank you very much! Kind regards, Habil Sander

Stayed in July 2025

We were not told about the facilities at the back of the hotel / night club until the last day !

The staff and facilities makes this hotel a 5 star in my opinion! Amani and Lucky's Entertainment Team was top! The chef Khamisi and Albert catered for our allergies and food preferences! Rodger's and team members Ogembo/ Chickanda / Frederick / Rehima at the bar were very nice and professional! Omar Ali at the gym was professional / kind/ knowledgeable and gave us good tips and techniques as Fitness Instructor. Josephine (Rahema) did a wonderful decoration of our room to celebrate our anniversary! The restaurant bosses and staff including Joel and Jaranda ( sorry I don't remember your exact name) made our anniversary special with the cake and entertainment! The reception staff Hope / Cynthia and others were always at hand to help and support. The pool staff Ravasco and Ghulani always keen to help and support!

Stayed in July 2025

Single bed is too single. Need to be replaced by 3/4 bed. Pillow need to be replaced, too flat

Location perfect, breakfast standard. Stuff excellent

Stayed in June 2025

In generalall went well.

From the moment I arrived, I was struck by the warmth and professionalism of the staff, among the best I have ever encountered — genuine, attentive, and remarkably skilled at ensuring every guest feels valued and cared for. Moreover, I must recognize the hotel reservations team, led by Ms. Nimah, for exceptional assistance in organizing my excursions, safaris, and tours. They went above and beyond, seamlessly setting up every detail with precision and care. Whether it was arranging transportation, choosing the best safari operators, or recommending hidden gems in Mombasa, their expertise elevated my entire vacation. Thanks to their meticulous planning, I was able to experience the very best that Kenya has to offer. The facilities are impeccably maintained, both the rooms and the public areas. If you're planning a trip to Mombasa, I can easily recommend Pride Inn Flamingo Hotel as the ideal place to stay.

Stayed in June 2025

THE SEA VIEW, ACTIVIES AT THE RESORT AND STAFF SERVICE

LUNCH, DINNER AND BREAFAST EXCELLENT, ENJOYED THEIR NIGHT GIGS, POOL AREA EXCELLENT

Stayed in June 2025