Reviews of Elite Luxury Apartments Kilimani - A 2 Bedroom Oasis of Serenity
Kindaruma Road Heartland Garden - A504, 00200 Nairobi, Kenya
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Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewThank you Mr Bonnie Ocholla; my guests were very happy and comfortable at your apartment. They again enjoyed every day of their stay. Would recommend and revisit.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNice design, value for money, safe, equiped kitchenette, nice comfortable beds, clean
Hot water was unstable
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewVery nice, high-end apartment
The second email I received from the host indicated that I would be given the codes necessary to enter the apartment in an upcoming email. Rather than receivning that, I got a mail saying that the apartment would be reassigned because I had missed check-in time. It was 9pm and the check-in times indicated clearly on the Booking.com reservation was check-in between noon and midnight. Also, it was a non-refundable booking so that didn't make any sense. We spent around 15 minutes with poor communication standing in front of the apartment door trying to get in. Then, the host added a transaction fee because he wanted to be paid through mpesa meaning that actual cost was highed than that indicated on booking.com. This is unaccceptable. The price is the price, end of story.
Hi Brad, Not sure that's how the conversation went but that is fine. we do our best and our reviews from different guets speak for itself. We could not reach you to confirm checkin and poor network was because you had challenges with your device, you texted me this and I have all our communication. When you called with your girlfriends Kenyan Number, we did not have this issue. Anyway, we take the feedback but it's good to be honest when sharing feedback.
Hi Brad, Not sure that's how the conversation went but that is fine. we do our best and our reviews from different guets speak for itself. We could not reach you to confirm checkin and poor network was because you had challenges with you… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewThe decor, the warm felt like home, the location is close to alot of facilities the mall. The security was friendly.
Everything was up to standard
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewSpacious
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewEverything was perfect The place is exactly as seen in the picture and the host was very helpful and ready to assist
Please put a blender in the apartment and gas lighter for people who want to cook
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewThe apartment is perfect, look exactly the same in the photos listed. Very clean, well equipped kitchen and two toilets. We love the living rooms as well as the sofa is so comfortable to watch smart TV.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewVery nice stay, very close to restaurants and super market. The host was very helpful! Highly recommend.
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewEverything about this place is amazing. You should stay here. Location, clean, 2 bedroom, nice facilities, tv, wifi, nice kitchen. Really worth it.
The only thing I'd improve is the shower pressure, it could be more powerful
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewClean, quiet, had all utensils needed in kitchen.
No curtain/covering on glass door to laundry area outside. Repair lighting issues in room and light up mirror in bathroom.
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewLocation is good, apartment look luxurious and very spacious. It looks exactly like in the pictures.
Check out time a bit too early but check in is at 12:00 so it’s good in another way.
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewGreat size room with a lovely balcony
Shower was a little weak
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewVery modern, clean and spacious excellent communication from the host
Nothing to note
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewSo easy to deal with the hosts
Nothing
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewThe location The availability of the staff.
Dark apartment surrounded by other buildings.
Reviewed: 24 December 2024 · Stayed in November 2024
Verified reviewReviewed: 22 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 November 2024 · Stayed in November 2024
Verified reviewThe apartment is spacious, cozy and stylish. The location is great, close to a shopping mall and various small stores. The communication with the host was fast. We had a great stay! Asante sana!
Reviewed: 13 November 2024 · Stayed in November 2024
Verified reviewGreat location, presentation, security and host.
None.