Thank you Mr Bonnie Ocholla; my guests were very happy and comfortable at your apartment. They again enjoyed every day of their stay. Would recommend and revisit.

Stayed in July 2025

Hot water was unstable

Nice design, value for money, safe, equiped kitchenette, nice comfortable beds, clean

Stayed in August 2025

The second email I received from the host indicated that I would be given the codes necessary to enter the apartment in an upcoming email. Rather than receivning that, I got a mail saying that the apartment would be reassigned because I had missed check-in time. It was 9pm and the check-in times indicated clearly on the Booking.com reservation was check-in between noon and midnight. Also, it was a non-refundable booking so that didn't make any sense. We spent around 15 minutes with poor communication standing in front of the apartment door trying to get in. Then, the host added a transaction fee because he wanted to be paid through mpesa meaning that actual cost was highed than that indicated on booking.com. This is unaccceptable. The price is the price, end of story.

Very nice, high-end apartment

Stayed in August 2025

Everything was up to standard

The decor, the warm felt like home, the location is close to alot of facilities the mall. The security was friendly.

Stayed in July 2025

Spacious

Stayed in July 2025

Please put a blender in the apartment and gas lighter for people who want to cook

Everything was perfect The place is exactly as seen in the picture and the host was very helpful and ready to assist

Stayed in July 2025

The apartment is perfect, look exactly the same in the photos listed. Very clean, well equipped kitchen and two toilets. We love the living rooms as well as the sofa is so comfortable to watch smart TV.

Stayed in July 2025

Very nice stay, very close to restaurants and super market. The host was very helpful! Highly recommend.

Stayed in June 2025

The only thing I'd improve is the shower pressure, it could be more powerful

Everything about this place is amazing. You should stay here. Location, clean, 2 bedroom, nice facilities, tv, wifi, nice kitchen. Really worth it.

Stayed in May 2025

No curtain/covering on glass door to laundry area outside. Repair lighting issues in room and light up mirror in bathroom.

Clean, quiet, had all utensils needed in kitchen.

Stayed in April 2025

Check out time a bit too early but check in is at 12:00 so it’s good in another way.

Location is good, apartment look luxurious and very spacious. It looks exactly like in the pictures.

Stayed in March 2025

Shower was a little weak

Great size room with a lovely balcony

Stayed in February 2025

Nothing to note

Very modern, clean and spacious excellent communication from the host

Stayed in February 2025

Nothing

So easy to deal with the hosts

Stayed in February 2025

Dark apartment surrounded by other buildings.

The location The availability of the staff.

Stayed in January 2025

The apartment is spacious, cozy and stylish. The location is great, close to a shopping mall and various small stores. The communication with the host was fast. We had a great stay! Asante sana!

Stayed in November 2024

None.

Great location, presentation, security and host.

Stayed in November 2024

Very comfortable, good location

Stayed in October 2024

Especially for rainy seasons, the apartment can use screens for the windows or the bed for sleeping for those that like to keep the windows open to eliminate the possibility of mosquitos. I don’t believe it is a mosquito disease area but still desirable to have. Out of control of the host, I needed an early check in and late check out. It wasn’t discussed in advance but the place had guests immediately before and after so my request could not be granted. This was a good deal my own lack of optimal planning. I arrived to the country early morning so needed to get additional Accomodations to rest.

The ambiance of the apartment is unparalleled from what I’ve experienced so far. The passion of the host is evident in the immaculate attention to detail throughout the apartment. I never got to use the gym and don’t think it is 24 hours but it’s there. It has a comfortable bed, quiet, and modern fairly sound proof windows that close sealed shut.

Stayed in October 2024

Some difficulty initially locating the apartment, based on name Elite Luxury Apartment instead of Heartland Gardens sign on building. It was a bit confusing for our taxi driver and safari pick up driver. Not enough towels initially provided, issues with stove, and shower water temperature. These issues were quickly resolved by our host.

Very spacious and comfortable. Hosts were super responsive. Bottled water provided was truly appreciated. Conveniently located near restaurant and grocery store. Safe complex.

Stayed in September 2024

Nothing

Great location. Easy check in and checkout process. Great security. Quiet and comfortable apartment. Everything was super clean! Extra towels and linens! Bonnie was a great help and communicator.

Stayed in September 2024

I left a shirt there and contacted the owner immediately, but the cleaner didn’t return it

Very large, clean and stylish apartment

Stayed in July 2024

Nil

Had an amazing and comfortable stay at Nairobi.The location is safe with 24 hour security and is located in the prime location with access to markets and restaurants nearby.Taxis available just at the entrance .The most amazing was the host Bonnie who was very kind hearted and cheerful and even allowed us for late checkout due to change in last minute plans . The apartment is clean and tidy with all the necessities available.Thank you Bonnie for your warm welcome.

Stayed in July 2024

The apartment is very nice, clean and comfortable with facilities. The host was very friendly, helpful and informative. There are guards at the gate so we felt safe. We were very happy during our stay. It is absolutely worth the price, I can recommend it.

Stayed in July 2024