Reviews of Cosy Home in Westlands
Lantana Road, Nairobi, Kenya
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Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewIt is safe and comfy place, well equipped, nice rooftop, good communication..
Maybe just improve some small details (instruction upon arrival, shower, soap..), but that does not affect on staying..
So glad you enjoyed Cozy's comfort, safety & rooftop! 😊 Thanks for the kind words & helpful notes—we’re on it. Hope to host you again!
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewLocation. Modern apartment. Helpful owner.
Kitchen sink had no pressure, couldn’t use. Hot water system very small, goes cold fast.
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in March 2025
Verified reviewFelt better than home, room had everything we needed including a nice balcony, no a/c was no problem, facilities (gym, pool, rooftop bar) were nice and worth the visit. Bathrom could have been in better shape.
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 February 2025 · Stayed in February 2025
Verified reviewThe rooftop is AMAZING! Best view from all Nairobi. The area is good. The communication with the host was very good. The place is cozy and nice. Has a great balcony!
Definitely that you can only pay cash. You really should allow credit card payment. Is really a pain to have to look for an ATM to get the cash, plus all the withdrawal fees. The water is either too hot or too cold.
Thank you so much for taking the time to share your detailed feedback about your stay with us. We’re thrilled to hear that you enjoyed our amazing rooftop, the stunning views, and the cozy atmosphere of our place. It’s also wonderful to know that you appreciated our communication and the convenience of the area—we strive to make every guest’s experience as comfortable and enjoyable as possible. We truly appreciate your constructive feedback regarding the payment method and water temperature. We understand that cash-only payments can be inconvenient, and we’re actively exploring options to introduce credit card payments in the near future to make the process smoother for our guests. Your input is invaluable as we work to improve our services. Regarding the water temperature, we sincerely apologize for the inconvenience caused. We will look into this issue immediately to ensure it’s resolved for future stays. Thank you again for your kind words and helpful suggestions. We hope to have the opportunity to welcome you back and provide an even better experience on your next visit to Nairobi!
Thank you so much for taking the time to share your detailed feedback about your stay with us. We’re thrilled to hear that you enjoyed our amazing rooftop, the stunning views, and the cozy atmosphere of our place. It’s also wonderful to kno… Show more
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewPerfect location for a Nairobi stay Great swimming pool Freedom When you check in you the premises It’s private
Just saying it but it’s not a big deal During my stay Out the 2lifts ….one was out of service….it caused traffic
Reviewed: 11 February 2025 · Stayed in January 2025
Verified reviewReviewed: 4 February 2025 · Stayed in January 2025
Verified reviewBeautiful apartment. Beautiful building with great facilities.
Apartment is advertised as a one-bedroomed apartment. It is in fact a studio. Not happy with that Payment is collected manually if not on Mpesa (Local digital payment). Not happy with that. Facility to enable card payments for foreign travelers is critical.
Thank you, Takudzwa, for your sincere feedback. We are committed to providing the best possible service and continuously strive to create a welcoming, home-like environment for our guests. Your input is greatly appreciated and has been duly noted. We will take steps to address your concerns and ensure an exceptional experience during your next visit.
Thank you, Takudzwa, for your sincere feedback. We are committed to providing the best possible service and continuously strive to create a welcoming, home-like environment for our guests. Your input is greatly appreciated and has been duly… Show more
Reviewed: 20 January 2025 · Stayed in November 2024
Verified reviewThe ambience and the proximity to the city is on point... Its close but very quiet, its not far from all the important places
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewVery convenient, Rooftop Pool and Restaurant, Appartment had everything I needed
Apart from the first day the shower was cold
Thank you for your feedback! We're glad to hear you enjoyed your stay. We hope to welcome you back soon!
Reviewed: 27 December 2024 · Stayed in November 2024
Verified reviewClean and easily accessible
Reviewed: 6 December 2024 · Stayed in December 2024
Verified reviewReviewed: 4 December 2024 · Stayed in December 2024
Verified reviewNothing it’s a lie the number of host is out of service
Thank you for your feedback, Yousif. Please remember to always contact us through the Booking.com inbox to ensure you're speaking with the property owner or manager and receive accurate information about the property, helping to avoid any potential issues.
Thank you for your feedback, Yousif. Please remember to always contact us through the Booking.com inbox to ensure you're speaking with the property owner or manager and receive accurate information about the property, helping to avoid any p… Show more
Reviewed: 4 December 2024 · Stayed in November 2024
Verified reviewReviewed: 20 November 2024 · Stayed in November 2024
Verified reviewLocation ✅ Security ✅ Value for the money ✅ Facilities ✅ I'll definitely come back again.
Reviewed: 29 October 2024 · Stayed in October 2024
Verified reviewReviewed: 10 October 2024 · Stayed in October 2024
Verified reviewReviewed: 5 October 2024 · Stayed in September 2024
Verified reviewReviewed: 9 September 2024 · Stayed in September 2024
Verified reviewFood was great and I loved the rooftop bar and restaurant
The bed was a little hard for me
Thank you for your wonderful review! We're happy to hear you enjoyed your stay. We also appreciate your feedback about the bed and will take it into consideration for future improvements. We hope to welcome you back soon!.
Reviewed: 27 August 2024 · Stayed in August 2024
Verified reviewCosy, well located and good value for money.
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and found our accommodations to your liking. Your satisfaction is our top priority, and it’s wonderful to know that our efforts are making a difference. We look forward to welcoming you back on your next visit!
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and found our accommodations to your liking. Your satisfaction is our top priority, and it’s wonderful to know that our efforts are making a difference… Show more
Reviewed: 15 August 2024 · Stayed in August 2024
Verified review