Reviews of Coastgate Hotel

I needed a hotel to stay in for one night before travelling on to Diani and was a bit nervous but man, it really exceeded my expectations. It probably needs to be said that I never am looking for a fancy 5-star place, but more of a local experience and this place checked all the boxes. My flight arrived super late in Mombasa and their sweet driver, Antony, picked my up on the dot at 1am. They checked me in and i was always helped with my luggage. The chef and the sweet staff made me feel very at home, breakfast was delicious and they organised for Anthony to take me to Ukunda, a good 1,5h drive. Really a wonderful experience would definitely recommend.

nothing :)

Like on pictures, tasty breakfast.

Excellent staff. Decent menu and professional-seeming chefs.

No lift, but I was given a 3rd floor room despite my obviously being a pensioner. Television in my room was tucked into a shelf on the furniture, so it was sideways on to the bed. That meant that it was impossible to see the full tv screen from my bed so I never even turned the tv on (a first for me). Looking back, it kinda ruined the stay for me, among other things, I usually turn on the tv first thing on entering a new hotel room and added to that, there was a perfectly good wall opposite the bed where the tv could have been hung. Also, I was told by Benjamin the concierge that because I had booked a room that stated ‘1 adult occupant’, that if I then wanted to invite any guest to my room that I would have to pay for ‘2 adult occupants rates’. No way I agree with that policy. Flies were buzzing everywhere around my food when I was eating in their canteen, while at the same time that I was silently cussing the flies and the hotel I was asking myself ‘why don’t they have one of those blue light flies zappers’!!?? Bloody flies actually alighting on my food. UUUUGGHHJ….!!! Oh, and my very helpful (true) hotel driver tried to get me to pay him for services by asking for more than what seemed value to me. I just gave him in dollars half of what he had asked for, but I still feel I was over- generous, because I had also already given him 2 lovely ‘puzzles’ gifts.

The front desk staff was very friendly and helpful. I liked the location: Very close to excellent street food and the airport.

The toilets and the bathroom were in poor condition and the bed linens were washed in a lye-based detergent and I developed a mild rash from sleeping in them.

The room had an AC which is quite nice for the price. Also Breakfast was offered.

The Breakfast was not really good and the process was taking much time (we went there at 6:30 and it took long). Also the rooms where not so modern and the personal was not very friendly.

This is a very basic hotel with few redeeming features. It's reasonable value for money and close to the SGR Terminus but still requires a boda boda ride to and fro. Staff were competent and helpful.

The location is difficult to get to and there is nothing really redeeming about the property. Meals were. Equally basic but OK.

Hotel was ok in that price. Staff are nice and helpfull. Near trainstation are the only reason why stay here. Motobike taxi 10 min. Breakfast are very good and restaurant make food in order too.

Location area are poor surrounding. No restaurants or cafees there.

Fast internet, good breakfast and friendly staff

The rooms looked good, and we enjoyed the brekfast and the hospitality of the staff.

Not expansive Good restaurant Nice staff Good wifi

No alcohol A bit noisy by night (street and old Air Conditioning)

Balcony

All good