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Reviews of Lily Palm Resort 4 stars

Watamu National Marine Park, 80202 Watamu, Kenya

#22 of 30 hotels in Watamu

Guests' Choice

Review score

Based on 215 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    6.0

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Showing 1 – 25

  • Reviewed: 13 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 4 nights

    The buffet menu could be improved, but still the food was good and the waiters and kitchen staff were really kind. The animation team mostly, if not always, speak Italian and if you don't speak Italian you could feel left out.

    Beautiful views, very epic. Quiet and provided such a peaceful and fun time. The pools were well maintained and my kids had lots of fun jumping there. The pools staff were really kind and always at hand to support. I liked that the rooms had hot showers as it was a cold season. The beach was well maintained and the staff ensured we had sun beds and there was security for the area around the hotel - felt like a private beach - this was very commendable. The hotel had activities every evening and that was very interesting. The diving lessons by the Black Marlin divers at the pool were epic at very affordable rates. and our session diving at sea was very memorable.

    Stayed in August 2025

  • Reviewed: 18 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights

    beach not cleaned (not part of hotel) with lots of seaweed, and plastic waste not coming from the sea but from people throwing into the sea, not good not nice, not responsible !

    Good breakfast and dinner; clean pool thanks to the staff, peacefull and quiet

    Stayed in July 2025

  • Reviewed: 12 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pool had too much chemicals.

    It has nice two pools. The food was good too.

    Stayed in April 2025

  • Reviewed: 3 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Large church meeting next to pool

    Very nice hotel with yummy food and friendly staff. Good value!

    Stayed in April 2025

  • Reviewed: 22 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Drinking water not provided stayed there for two nights 3 days

    Swimming pool well maintained

    Stayed in April 2025

  • Reviewed: 20 April 2025

    8.0
    Very good value for money.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms need a little updating

    Location and nice staff

    Stayed in April 2025

  • Reviewed: 16 April 2025

    7.0
    Average stay...really.
    • Leisure trip
    • Solo traveller
    • Mapango Superior with Balcony
    • Stayed 7 nights

    Breakfast very disappointing...cold sausages and bacon...limited food offered and choices...omelette okay. Can they offer more than sachet instant coffee?

    Staff excellent and really felt comfortable. Mapango restaurant was excellent

    Stayed in April 2025

  • Reviewed: 5 April 2025

    8.0
    A peaceful, comfortable place with wonderful staff.
    • Leisure trip
    • Couple
    • Duara Comfort Room with balcony.
    • Stayed 4 nights
    • Submitted via mobile

    The staff were amazing: so polite, helpful and cheerful. The room was clean and comfortable; everything worked as it should and we were well looked after. The breakfast was fresh and offered plenty of choice. The resort itself is quite old and looking a little tired these days but this didn’t detract from our stay.

    Stayed in April 2025

  • Reviewed: 20 March 2025

    9.0
    Lovely stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    AC in the room not the strongest so we had to leave it on when we were at dinner in the evening so the room was cool for sleeping but those used to warmer climates than us would probably be fine. There were a few holes in the mosquito net which hadn't been fixed.

    Great location, very helpful staff, lovely pool and beachside cabanas, tasty buffet food. Special shout out to Mercy who looked after us so nicely in the restaurant she is a wonderful and warm host!

    Stayed in March 2025

  • Reviewed: 14 March 2025

    9.0
    Thoroughly enjoyed every part of it
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Music on a speaker by the pool slightly annoying in the mornings

    Spacious and relaxing

    Stayed in March 2025

  • Reviewed: 11 March 2025

    7.0
    Was good but needs a boost in cleanliness
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wasn’t that clean especially the dining tables and chairs, underneath the white cloth.

    Beachfront Friendly staff members Good food

    Stayed in March 2025

  • Reviewed: 26 February 2025

    8.0
    Great stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 10 nights
    • Submitted via mobile

    Nothing about the place, however the people on the beach can be quite intense

    The staff were very friendly and helpful. The facilities were great and they put in a lot of effort to ensure there are activities every day. Right on the beach, an ocean swim is right there. Restaurant food was great

    Stayed in February 2025

  • Reviewed: 17 February 2025

    8.0
    Very good.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The instant coffee in the breakfast can have filter coffee. One of the staff was being flirtatous which was annoying as solo female traveller. having said that, all the otjer staff were very nice.

    The location is very central, perfect to explore around the town. Room is clean ans spacious with balcony. The breakfast was nice. the staffs were friendly. good value for money.

    Stayed in February 2025

  • Reviewed: 22 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    Nice meals, friends staff members, clean and spacious rooms and nice pools.

    Stayed in December 2024

  • Reviewed: 14 December 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Lack of variety of their foods. Same meals from Monday to Friday

    Multiple clean pools facing the ocean. Close to other leisure locations like papa Remo

    Stayed in December 2024

  • Reviewed: 27 October 2024

    7.0
    Great resort that could do with maintenence
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    This resort's target is mainly Italians as owners are Italians. Poor WiFi, power cuts, Animation staff spoke Italian only leaving us not understanding anything! Dirty bathrooms by pool and room too. Beach boys were rude and just annoying ruining the whole experience. whole place could do with a coat of paint. renovations and an update to furniture. No tea or coffee making facilities in the room!!!

    Friendly staff, food was nice, entertainment and good room. Kitchen and Dining staff made us feel so welcome and ensured we had food we liked, actually we were spoilt by them.

    Stayed in October 2024

  • Reviewed: 23 October 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The food could be better. Their options were also limited.

    The place is very clean and the facilities are good. My room had a balcony with a view of the swimming pool which was very relaxing. I like that they also had evening activities for the days that I was around. Generally, my experience was enjoyable. Would recommend.

    Stayed in October 2024

  • Reviewed: 15 September 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Water at the tap was salty, not enough fresh water spots to fill bottles for drinking. Very poor Wifi flow. The buffet was not mostly Italian food and average quality. Breakfast quite simple with limited choice.

    Well distributed with several swimming pool s , Nice staff.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    9.0
    Pleasant stay, perfect location and the best hotel staff ever!!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The food is kind of monotonous but not that bad.. there isn’t much variety to choose from

    Lily palm resort management should be proud of their staff, one of the kindest and most friendly staff i’ve ever encountered. The animators were also very friendly and knew almost everyone by name! Highly recommend!!!

    Stayed in September 2024

  • Reviewed: 24 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Housemaids were always present and ready, but it might be desirable to ask the guests permission to enter the rooms.

    The staff (Jane in particular), the service, and the attention to the guests.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No TV in room Buffet selection is limited Very limited or no Uber car service to the facility Beach is full of trash and sea weed Quite a distance from room to dinning

    Room has a nice balcony/patio overlooking a beautiful pool and Makuti rooftops, palm trees and Bougainvillea flowers. Bed is four polled covered with a mosquito net, there is a nice relaxing day bed.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights

    Nothing in particular, the structure is very big and some areas may-need more refurbishment. The only real problem are the beach boys (but this is not related to the resort itself), very annoying.

    Position on the beach, swimming pools, very nice strucuture, people, good food.

    Stayed in July 2024

  • Reviewed: 23 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Duara Comfort Room with balcony.
    • Stayed 1 night
    • Submitted via mobile

    The place was amazingly beautiful and so were the staff

    Stayed in April 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The buffet was a bit limited for vegetarians, which might be because of the low season and the scarcity of clients. Also, although it wasn't the fault of the resort, my experience at the beach was less enjoyable due to persistent harassment from local service providers. As soon as I stepped onto the beach, I was approached by people offering guide services even when I was in the water. One even followed me all the way to the two small islands in front of the resort and guided me against my will after which he proceeded to ask for $50.

    The views to the ocean from the main pool, the big balcony of the room overlooking the small pool and the garden, and the help of their travel agency to help me find a spot in a group doing the Blue Safari. The lobby is beautiful.

    Stayed in May 2024

Showing 1 – 25

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