Wish there are kettles in the room to boil water Wish they have a dog there! That will make it really like home

Love the quiet and relaxed ambiance. The deco is African lodge style with plenty of art. Love the books Hot water shower reliable and not intermittent Environmental friendly packing of our box breakfast The staff are polite and helpful. Love Emanuel, Mimi, John, Grace and everyone there i forgoten. This hotel feels safe and embracing. Feels like I am staying in a friend’s home The icing on the cake, their cafe’s food is delicious. Love the garden. Fascinating and well maintained

Stayed in August 2025

The breakfast was good, made to order eggs and good pastries and coffee to go with it.

Stayed in July 2025

No tea/coffee in rooms (but this was available in reception). Breakfast only open until 8:30 am.

Good location, quiet, secure site, helpful staff and clean rooms.

Stayed in April 2025

Lovely little lodge in a great location. The hub, nature trail and Karen Blixen were all within comfortable walking distance (40min was the longest walk - nature trail). The cafe staff were amazing, welcoming, friendly, smiley and helpful. The security guards were very thorough and friendly, really caring for our safety. The hotel reception staff were not really able to help us with questions and organising certain entrance tickets and activities outside of their advertised tours. Each time we went to reception to ask a question or hand our key for the day it seemed like an inconvenience.

Stayed in April 2025

NONE

GREAT PLACE

Stayed in March 2025

Had to request for the water in the bathroom to be heated in the morning.

The staff were excellent and helpful.

Stayed in February 2025

Desk in room would be helpful.

Great location for stopover. Fast to airport. Close to nice restaurants and hiking options. Close to Nairobi National park. Clean and comfy rooms. Very nice staff.

Stayed in November 2024

Nothing, everything was perfect.

Lovely hotel with beautiful gardens and a lovely restaurant for breakfast, lunch and dinner. The staff were very friendly and went out of their way to make sure our stay was pleasurable. The food at "Zekes" was tasty and plentiful, the rooms were clean, and the beds were very comfy. The fact that proceeds from our stay went to help a local community was the main reason why we chose this hotel.

Stayed in September 2024

There was really nothing to dislike, everything about this place was super nice and if you are doubting in which area of Nairobi to stay - do pick Karen as its an oasis compared to the very center of the city.

This place is such a gem. This was my first trip to Nairobi and could not have wished for a better accommodation or area to start exploring Nairobi. The room was clean, large and nicely decorated. I really enjoyed having breakfast in the garden and loved how peaceful everything felt. In hindsight, I wish we would have booked all our nights in Nairobi, to stay in Acacia Tree Lodge and skipped our stay in Westlands.

Stayed in September 2024

The staff was very helpful. Sandra helped us to arrange transportation late in the evening when both Bold and Uber were not available.

Stayed in August 2024

Everything was great.

The staff were very friendly and super helpful to organise a courier on some items I needed.

Stayed in May 2024

It was perfect. Travelers should be advised that there is not a bar, but alcohol may be purchased and enjoyed on the property. There is a TV in a main living room area.

Warm & friendly staff, immaculately clean, lovely breakfast, on-site café, afternoon coffee & tea, gracious property.

Stayed in May 2024

Really lovely quiet location with friendly staff and excellent service.

Stayed in May 2024

Nothing.

The location in Karen. Very clean and very secure. Good breakfast. Staff were very friendly.

Stayed in April 2024

Nothing, everything very good.

Staff were all exceptionally pleasant and helpful. Very peacful and restful stay

Stayed in January 2024

The fact that we only booked four nights!

Well, my wife and I were completely bowled over by this truly delightful hotel! And we have traveled a great deal.The staff are exceptional - helpful, charming and engaging. Our room was very comfortable and the food was excellent, freshly cooked and delicious - the chef is great! Huge thanks to Joseph and his colleagues including Micah the driver we'll be back!

Stayed in January 2024

nothing

location, staff, the property

Stayed in December 2023

Nothing to dislike.

The lovely authentic style and furnishings, which were matched by the friendly, helpful, accommodating and happy staff. It was just a quick stopover for a couple of days but definitely stay again.

Stayed in December 2023

The pillows were uncomfortable.

Staff was very friendly and helpful.

Stayed in December 2023

Nothing, it was perfect.

Tranquil and lovely! We had a wonderful stay. As soon as we entered the gates we immediately felt relaxed and comfortable. Everything is spotlessly clean and the staff were so helpful and friendly. We also loved the location- so close to all the things we wanted to do in Karen. Also as an extra bonus, they donate 100% of their proceeds to a local children’s charity. Definitely recommend Acacia Tree!

Stayed in September 2023

Absolutely beautiful hotel. Great location, close to everything we needed. The staff was very accommodating and helped us with checking us in late, laundry etc. Would love to stay again some day.

Stayed in September 2023

Clean, quiet, beautiful landscaping, flowers, plants. All staff are friendly and helpful. Have stayed here 3 times and have never been disappointed. Food is really good. Nice outside dining area. Gift shop is a good addition. Great location.

Stayed in May 2023

You do need to be mindful of noise; the corridors can echo and if you have rooms the side of the cafe then you will be aware of them setting up in the morning. There is also a very annoying high pitched noise connected to a pump that will annoy if you have rooms at the back - I believe they are sorting this though - they need to! I would recommend putting mosquito nets in all the rooms as they seem to have been removed and are needed. Service from the kitchen can be slow and their is no alcohol license so you need to take your own if you want wine or a beer with a meal.

When travelling through Nairobi we always choose to stay at Acacia Tree Lodge. It is perfectly located in the Karen, is very secure and a safe area and provides a very 'home away from home' personal service. It is relatively small so as not to be too busy and with the addition of the cafe now provides food and beverage options throughout the day. Service is always very friendly and helpful. We book airport transfers through the lodge and they can also assist with booking any local tour arrangements etc.

Stayed in May 2023

Room are spacious and very clean.

Stayed in April 2023