Reviews of Hotel Viva Nikko 2 stars

Nice traditional room, very close to the train station.

The man who works during the day at the reception seemed very stressed and not very welcoming. In the evening a woman was at the reception, who was much nicer.

The room is big and has a nice view. Its promixity to the bus terminal makes it a strategic location.

There is squeking sound when walking to the toilet but that's a small matter.

location excellent

tired, felt deserted

Clean，great location，beds great，good staff！

None

Check-in was easy and quick, and we were able to leave our bags at the hotel on the day we checked out so we could have a bit more time to visit Nikko. The rooms were spacious and clean and the bathroom had a nice bath.

It wasn't immediately clear whether there was a breakfast option, but we didn't end up getting any. Luckily there are plenty of nice places nearby so it was not an issue.

Location is only a few minutes away from the stations by foot. The hosts are nice and will hold your luggage before and after your stay. The room is big, it had a separate toilet and shower and the futons were comfortable and included heating pads underneath. There is also a big supermarket only a few minutes away behind the hotel for food/snacks etc. A free massage chair can be found in the hotel.

Needing to drop off the key every time you come and go is a bit of a hassle. Can't eat food in the room, so either eat outside or in the lobby. The lobby is very outdated but has working kitchen equipment for coffee/tea.

The hotel it self is older but clean and cared for. The room had a good size and had tatami floors. The location is perfect if you want to be close to the train station and bus station. The elderly lady at the reception is very kind and helpful.

Close to train station and bus stop, nice little dining space separated from the bedroom, Japanese style room, smoking area outside.

A bit rundown but almost charming. No big deal.

Hotel was very clean and was as described within the advertised photos. The staff was so friendly and they have a complimentary drinks and amenities area. Very central location with short distance to Tobu Nikko Station, Family Mart and multiple restaurants. Would highly recommend

Toilet is quite small but we managed ok.

This was supposed to be “breakfast included”, but few days later I received a message from the hotel that they are not serving breakfast. Booking. Com needs to remove it. The front person , male was not friendly at all. The building is old and the bathroom floor squeaks.

Hotel is conveniently located near the central train station and bus terminal! The people there were super nice and friendly, I did my laundry but my clothes were still not dried and they allowed me to do another dry cycle overnight FOC. The triple room is HUGE with a separated seating area that overlooks the beautiful scenery. There were floor cushions and a big table in the room. The toilet is also big and had it's own dry area. They even had complimentary tea and coffee in the lobby area (with cute infographic!) and microwave for heating up your food. The lobby had 2 areas and both were beautifully designed and had classy jazz music playing in the background. The lobby is also where the laundry room is located in. You can rent a traditional yukata for 100yen :) The surrounding area is absolutely beautiful and walkable. Honestly this is the best hotel/ryokan I stayed in!

NIL! :)

Easy check in process and lots of information for English tourists.

You have to leave your key at the front if you go outside at all. You also have to be back to the hotel before 11 pm.