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Reviews of Hotel Viva Nikko 2 stars

321-1406 Tochigi, Nikko, Matsubara 255 , Japan

#22 of 25 B&Bs and Inns in Nikko

Guests' Choice

Review score

Based on 185 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    9.1

  • Facilities

    7.2

  • Staff

    7.6

  • Value for money

    8.0

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 2 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room - Main Building - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The man who works during the day at the reception seemed very stressed and not very welcoming. In the evening a woman was at the reception, who was much nicer.

    Nice traditional room, very close to the train station.

    Stayed in July 2025

  • Reviewed: 12 May 2025

    8.0
    Recommend! Great stay!
    • Leisure trip
    • Family with young children
    • Triple Room - Main Building - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    None

    Clean,great location,beds great,good staff!

    Stayed in May 2025

  • Reviewed: 12 May 2025

    9.0
    convenient and comfortable hotel, very close to the station. Would happily stay again.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    It wasn't immediately clear whether there was a breakfast option, but we didn't end up getting any. Luckily there are plenty of nice places nearby so it was not an issue.

    Check-in was easy and quick, and we were able to leave our bags at the hotel on the day we checked out so we could have a bit more time to visit Nikko. The rooms were spacious and clean and the bathroom had a nice bath.

    Stayed in April 2025

  • Reviewed: 2 May 2025

    8.0
    Nice traditional Japanese stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    Needing to drop off the key every time you come and go is a bit of a hassle. Can't eat food in the room, so either eat outside or in the lobby. The lobby is very outdated but has working kitchen equipment for coffee/tea.

    Location is only a few minutes away from the stations by foot. The hosts are nice and will hold your luggage before and after your stay. The room is big, it had a separate toilet and shower and the futons were comfortable and included heating pads underneath. There is also a big supermarket only a few minutes away behind the hotel for food/snacks etc. A free massage chair can be found in the hotel.

    Stayed in April 2025

  • Reviewed: 29 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel it self is older but clean and cared for. The room had a good size and had tatami floors. The location is perfect if you want to be close to the train station and bus station. The elderly lady at the reception is very kind and helpful.

    Stayed in April 2025

  • Reviewed: 28 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit rundown but almost charming. No big deal.

    Close to train station and bus stop, nice little dining space separated from the bedroom, Japanese style room, smoking area outside.

    Stayed in April 2025

  • Reviewed: 21 April 2025

    9.0
    Would certainly recommend for tourists and locals
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Toilet is quite small but we managed ok.

    Hotel was very clean and was as described within the advertised photos. The staff was so friendly and they have a complimentary drinks and amenities area. Very central location with short distance to Tobu Nikko Station, Family Mart and multiple restaurants. Would highly recommend

    Stayed in April 2025

  • Reviewed: 26 March 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Triple Room - Main Building - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    You have to leave your key at the front if you go outside at all. You also have to be back to the hotel before 11 pm.

    Easy check in process and lots of information for English tourists.

    Stayed in March 2025

  • Reviewed: 3 February 2025

    9.0
    Great location and very good value for money
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a little cold and heating wasn’t very reliable but the electric blanket saved the day!

    Location was great, very close to the train station and easy to walk into the national parks of Nikko passing by restaurants and shops along the way. Room was surprisingly big! The heated electric blanket was a life saver during the night

    Stayed in November 2024

  • Reviewed: 29 December 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom shower difficult to adjust the water temperature

    Good location

    Stayed in December 2024

  • Reviewed: 28 December 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Triple Room - Main Building - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The heater isnt working so i slept in 1 degree celcius

    The location is near Nikko station and the room was pretty big.

    Stayed in November 2024

  • Reviewed: 26 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It is a bit cold in the outer part of the room (but still very warm in the inner part)

    Stayed in December 2024

  • Reviewed: 12 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room - Main Building - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The service can be improved.

    Location. The elderly lady host is very friendly.

    Stayed in December 2024

  • Reviewed: 7 December 2024

    8.0
    Will come back again
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very near train station. Old hotel but clean .

    Stayed in December 2024

  • Reviewed: 3 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room - Main Building - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The outside was looked a little bit old but the room was wide, clean, cozy and have a nice view. Walk to Shinkyo bridge 25-30 mins

    Stayed in December 2024

  • Reviewed: 20 November 2024

    6.0
    Excellent room and location, but weird limitations and unfriendly staff.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    With the exception of a very kind old lady, the staff couldn't care less about you, it seems like they don't want to be there and, not all of them speak English. On top of that, they make you go to the second floor to hand over the room keys every time you want to go out, with a curfew at 22:00, which isn't great if you want to explore at night.

    This room was a pleasant surprise, very big and comfortable, with a traditional style and a little side room with a couple of chairs and a table to enjoy some drinks. The location is excellent, on the main street where all the stores and restaurants are, well connected with the bus and near the station. If you're not going to Nikko for the onsen experience, then this location is definitely a winner in terms of convenience. The hotel kept our luggage after we checked out which was appreciated, as we could explore Nikko a bit more without having to worry about it.

    Stayed in November 2024

  • Reviewed: 14 November 2024

    8.0
    Great location, not too far from Tobu-Nikko station, and plenty of cafe and restaurants nearby.
    • Leisure trip
    • Family with young children
    • Triple Room - Main Building - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the pillow

    The staff were very friendly and helpful too.

    Stayed in November 2024

  • Reviewed: 6 November 2024

    7.0
    A good budget hotel near the tobu-nikko station. It is quite an old property so manage your expectations. But overall, i
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The property is quite old. The shoji(japanese paper doors) are quite stained. The bed mattresses are a bit hard.

    It is very near the station. The room is spacious unlike other regular budget hotels. The room is clean.

    Stayed in November 2024

  • Reviewed: 5 November 2024

    9.0
    Excellent choice at Nikko.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    All is good. Older building, but very well maintained. No breakfast provided.

    Older hotel managed by friendly elderly couple. Room was spacious, bigger than average hotel in Japan, with beautiful well maintained tatami floors. Separate toilet from bathroom. No breakfast is provided on site, but it is easy to find eateries around the area, as the hotel is located directly across from Tobu Nikko Station. Highly recommended

    Stayed in October 2024

  • Reviewed: 24 October 2024

    7.0
    Recommend to those coming to Nikko for 1st time.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Staff not available 24hrs.

    Near Nikko Station. Bus station near. Restaurants near. Hotel location is 2nd floor and above. Elevator available.

    Stayed in September 2024

  • Reviewed: 20 October 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No proper shampoo and conditioner . Liquid soap was watery . Bathroom small and only a hand-held shower really annoying.

    Microwave and coffee. Good bed . Good size room. Great location short walk from station.

    Stayed in October 2024

  • Reviewed: 19 October 2024

    8.0
    Unexpected hidden gem
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing in particular

    Traditional tatami room

    Stayed in October 2024

  • Reviewed: 16 October 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    As mentioned before, owner is not nice. But if you're prepered for that, it's ok.

    Very good location Good value for the price

    Stayed in September 2024

  • Reviewed: 7 October 2024

    9.0
    Like you visit Japanese grandparents home.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A bit old.

    Japanese traditional style, Big rom and proportional room, quiet place, very near train station and owner so kind.

    Stayed in October 2024

Showing 1 – 25

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