Reviews of The Strings by InterContinental, Tokyo by IHG 5 stars
108-8282 Tokyo-to, Minato-ku, Konan 2-16-1 Shinagawa East One Tower 26-32 Floor, Japan
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Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewFriendly staff & clean property
Train noise outside
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewStunning hotel and service was impeccable. Would love to come back!
Reviewed: 3 August 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewClose to train station.
With the angle of the building in my room, other rooms can see into your room when blinds are up.
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewThe stay was pleasant, with friendly staff and good conditions. The only downside was the breakfast, which was rather limited in variety for a hotel of this level.
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewLocation
Staff are not friendly
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewThe staff were friendly and helpful.
A lot not to like but mostly the location and the hotel is old and is in need for a renovation. But most importantly is the noisy train station which ruined the whole experience.
Dear Mr. Faisal Al Humaid Thank you very much for your review of our hotel. Your valuable feedback will be shared in order to improve our hotel service. It was truly a pleasure to have you as our guest and we hope you visit us again in the future. Sincerely yours, The Strings By InterContinental Tokyo
Dear Mr. Faisal Al Humaid Thank you very much for your review of our hotel. Your valuable feedback will be shared in order to improve our hotel service. It was truly a pleasure to have you as our guest and we hope you visit us again in the… Show more
Reviewed: 21 February 2025 · Stayed in December 2024
Verified reviewReviewed: 19 January 2025 · Stayed in November 2024
Verified reviewloved the amenities staff were wonderful and made the stay memorable
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewBreakfast buffet was good
Room was tiny
Reviewed: 10 January 2025 · Stayed in December 2024
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewPerfect location with great connectivity. Friendly staff with clean room. Wifi was good.
Breakfast didn't have too many choices, but enough.
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewLoved the hotel and the club lounge experience! The hotel is in a fantastic spot - Shinagawa station connects to everything. Also great restaurants nearby both small noodle bars and bigger restaurants. The station also has an isetan (supermarket) and corner stores (7 eleven, newsday etc)
Nothing!
Reviewed: 25 December 2024 · Stayed in December 2024
Verified reviewVery convenient location at a Shinkansen station and close to Haneda. Great hotel with great views, on good days you can see Mount Fuji.
Reviewed: 24 December 2024 · Stayed in November 2024
Verified reviewSuch a luxurious hotel right next to Shinagawa station. The staff were incredibly kind and always willing to help with anything you may need. Being basically in Shinagawa station was so helpful coming from Narita airport and was well connected to the rest of Tokyo. The bathtub was spacious and luxurious and the bed was extremely comfortable. This was probably my favorite hotel we stayed in in Japan and we will definitely be staying again next time we come to Tokyo.
Honestly there isn't much to complain about! I'd say the only thing I think they could improve on is if they had a few more in room amenities like other hotels in Japan. But that's such a nitpick cause this was truly an incredible hotel.
Reviewed: 20 December 2024 · Stayed in November 2024
Verified review