Shower was so too powerful, felt like a pressure washer

Great location only a few minutes from the train station

Stayed in August 2025

No real complaints but they could vary the music

Close to the train and easy to get a taxi downstairs. It has a washing machine and vending machines

Stayed in August 2025

As a few previous reviews mentioned, there is heavy secondhand smoke smell throughout the hotel! It's not noticeable in the lobby, but to me, it was very strong in the hallways with rooms. The smell wasn't as strong inside my room, but it was still very noticeable and unpleasant. If you are sensitive or allergic to smells, then I recommend looking at another hotel. The air purifier machines in each room did zero, to me, at taking away the smell, even if you leave it on 24/7. And it is so true the furniture is fairly outdated and retro-looking, and not in a good way. My bed mattress had springs and it squeaked somewhat as I slept. Last, the coin laundry is also overpriced. You'll pay 800 yen minimum to wash and dry a small load (up to 4.5kg), and my small load was still a bit damp even after paying to dry it for 60 minutes, and I didn't even wash hard-to-dry items like towels or denim.

The hotel is located a straight easy walk from the station, but Googlemaps may direct you to the obscure rear entrance that doesn't have a ramp! I like that this hotel actually has coin laundry. The amenity bar was open and convenient so you can grab what you want/need without having to ask staff. I booked through booking.com and had the option to not include breakfast, so that was money saved. The bathroom was also slightly bigger than other budget hotels I've stayed at in Japan. Overall, this is a great value for the cost if your priority is saving money.

Stayed in August 2025

Bed wasn’t comfortable, mattress and pillows were super hard.

Good location - 5 mins from the station. Clean, simple room, has small kettle, hair dryer. Definitely good value for the money.

Stayed in August 2025

They didn’t have thin quilts. It is just thick duvet, which is not comfortable if you don’t like to use air conditioning.

It was a comfortable stay for us. Good location, helpful staff.

Stayed in June 2025

The passage and room smelled to smoke, badly. Even so it was supplied as a non-smoking room. Particularly the aircon may need a filter clean or switch. The TV has no satellite channels. No USB outlets.

The room was large enough for two people. The parking was attached to the hotel and reasonably priced at 1100 yen per night. Check-in and -out was easy and quick. Comfortable beds and table with chairs. Good view from 13th floor. Everything worked. Window could be opened. The hotel is within walking distance of the train station and numerous restaurants and eateries. Access is easy.

Stayed in May 2025

No free drinking water.

Room size is larger than usual. Reception staff are very helpful and professional. Washing/drying machines. Microwave and eating area. TV options. Vending machines with Sapporo beer! Large lobby reception area. Good location. Quiet rooms.

Stayed in January 2025

No drinking water provided daily. Water from bathroom is not drinking quality.

The location just down from Niigata Station.Very quiet. Professional reception. Washing & drying machines. Microwave and dining area in lobby. Vending machines selling beer and other drinks. Free coffee and green tea in lobby. Early checkin was available on our first day. Free ice.

Stayed in January 2025

Access to washroom, the step is too high.

Location is good, close to train station.

Stayed in October 2023

Nil.

Amenities like toiletries, face mask, umbrella, coffee, etc. Friendly staff.

Stayed in October 2023

Very nice buffet breakfast available. Convenient location - about five minutes walk from Niigata station. Lovely view from my room (eleventh floor). Neat and elegant interior. Nice laundry facilities and rest area in lobby (including complementary hot coffee).

Stayed in August 2023

Nothing.

The Room was very large and comfortable. It had a Fridge and Kettle. The Wi-Fi worked well. The Hotel was five minutes walk from the Train Station. It was 20 minutes to the Bandai Bridge. Would stay again.

Stayed in May 2023

Nothing

Everything, politeness and helpfulness of staff. Room was very clean, in fact the whole hotel was very clean. Would definitely stay again.Great views too!!

Stayed in April 2023

There is nothing to complain about.

The hotel is a 10-minute walk from the train station. The staff was very friendly, and the room was spacious and clean.

Stayed in June 2025

Breakfast

Stayed in August 2025

As a non-smoker the smell of stale cigarette smoke through out the whole hotel was overwhelming (although I booked a non-smoking room)and I could not leave the hotel fast enough.

Unfortunately the overwhelming smell of stale cigarette smoke permeated every part of this hotel - despite booking a non- smoking room.

Stayed in May 2025

Quite dated building, facilities of the 70s. Airco automatically set throughout the building, the knop to adjust the temperature in the room doesn't work.

The location is handy, close to the station

Stayed in October 2024

Nothing to complain. We love the place.

Room was spacious, the hotel has this luxurious vibe but it is quite old already but the hotel still looks and feels really good. It's like an old well-established hotel that's been here for a long time and still running well.

Stayed in July 2024

The breakfast was adequate but basic. the reception staff were distant though courteous. The establishment is in need of a complete refurbishment, its like stepping back into the 80s including the worn furniture and musty aroma's. Of site parking was a trial though close by.

The location was very good being a short distance from the railway station.

Stayed in May 2024

Too small the room

Near to station

Stayed in December 2023

There are no comments available for this review

Stayed in June 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in May 2025