Hotel front is not visible from the street.

Good location near the train station. Nice breakfast and free coffee at the lobby. Close to the walking trail along the river. Many restorants in the train station and nearby shipping mall.

Stayed in July 2025

There was a smell of sewage coming from the bathroom pipes and some black mold

Stayed in May 2025

Nothing. Is value for money.

Room: Good size room with a couch and table which is very rare by Japan Hotel standards. Sauna: Small but pleasant. Location: very near the train station; easy to find and barely 6 min walk. Free Coffee in the reception area.

Stayed in April 2025

none

Location is very good, near the station and Toyota rent a car.

Stayed in February 2025

I like the breakfast which they provide. Also, the hot spring is very good.

Stayed in December 2024

I inadvertently booked a smoking room (I'm not a smoker) and on checking my original booking I believe this to be my oversight, not the hotel's. As such my room (and the floor it was on) smelled smoky. I put up with this after cheerfully being told that no non-smoking rooms were available for the days I was staying, though when I went to use the air con it also smelled quite smoky, and I left it off. However, I checked the filters and they were very dusty, so I cleaned them while I was there. The carpet was also a little dirty in some places where I thought a quick vacuum would reasonably have covered.

The location was very good, being across the road and half a block south of Kumamoto station, only a few minutes' walk away and central enough that exploring the city on foot was also quite convenient and enjoyable. The staff were very friendly, including one concierge who spoke a decent amount of English and had quite a sense of humour. (His eyes popped out when I told him I had spent the day over in Nagasaki; I think sometimes Japanese people don't realise how good their trains are.) The breakfast buffet was also very good with lots of options that are Westerner-friendly. There are public bath and internet cafe facilities but I didn't need to make use of them. The hotel wifi was more than enough for what I needed as well.

Stayed in November 2024

Thought expensive, rooms dated but clean.

Close to Kumamoto Station. Tram for downtown & castle outside Station, pay when get off, cash or IC card was crowded on weekend. Breakfast was nice & plentiful. Staff were all lovely.

Stayed in November 2024

Near to station and convenient

Stayed in November 2024

The room is too small.

The price

Stayed in August 2024

The bathroom was very small and the water pressure non-existent. Pillows were not the most comfortable either Breakfast was also pretty disappointing

Location was excellent! We highly recommend the Mexican restaurant La Catrina, since you can take a bus nearby. Parking was plentiful and we didn't struggle to park our rental after coming in on the ferry from Nagasaki. Staff was lovely and friendly! Overall, very good. I booked this place both times I was in Kumamoto.

Stayed in March 2024

Not for now

Location & Breakfast

Stayed in December 2023

The interior design of the rooms is of an old fashion, dark brown walls, carpet and blanket. The bathroom is small and the facilities are old also.

The breakfast is average and the restaurant is crowded with guests between 7:30am to 8:30am.

Stayed in November 2023

Wifi is very slow

Spacious Room for Hotel located at Japan

Stayed in November 2023

non

Closely train and tram station, comfortable room, easy to check in.

Stayed in November 2023

I mentioned it looks a little like an office building. They don't seem to spend a lot of money on the lobbies. There are often two wings and two elevators, but the elevators are back-to-back and the wings are connected so it's hard to know which one to take. The lighting in the room is stark. And the heat blasts in the evening because it's November even though it's in the 70's (22C +) during the day. I have a hard time sleeping unless it's a little cooler and this did not help.

Route Inns are kind of drab and look like old office buildings when you enter but everything is a little better than you would expect. There's usually a big central bath in addition to the shower/tub in the room. The rooms are spacious for a business hotel. The breakfast buffet was tasty. The location is close to the station. There's a nice open stairwell if you don't feel like taking the elevator. The pajamas are two piece, top and bottom, so you can wear them to the bath or to breakfast.

Stayed in November 2023

Room was rather small

Good breakfast Very convenient for Kumamoto Station Comfortable room, with good range of facilities

Stayed in October 2023

A bit musty smell may be from the carpet.

Good location, it’s close to Kumamoto station. Breakfast is good.

Stayed in October 2023

The toilet was too old.

Good breakfast!

Stayed in September 2023

The toilet is little bit outdated.

Very nice breakfast in the morning, located so close to Kumamoto JR station.

Stayed in September 2023

Location

Stayed in September 2023

Clean twin room with nice decent breakfast. Good location and remember to get snack and beverages from train station as no convenient store nearby

Stayed in September 2023

It was fine because I wanted to be near the station, so I took a local bus to the shopping arcade. The wallpaper was peeling. The bed and pillow were hard.

Location. Beside Kumamoto station had to leave early in the morning.

Stayed in August 2023

Location, easy access to Public transport. Good buffet breakfast. Coffee in the reception area. Rooms were good.

Stayed in May 2023

This Route-Inn is located close to the train station. Our room was good, the furo was nice, and the breakfast was good. If we were to go to Kumamoto again, I would stay there.

Stayed in March 2023