Reviews of Nikko Nishimachi Club
321-1432 Tochigi, Nikko, 10-9 Yasukawacho, Japan
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 20 July 2025 · Stayed in April 2025
Verified reviewPerfectly located in Nikko for visiting the Shrines (despite being a bit remote from the 'city centre'). We enjoyed the quiet place with a lot of nice amenities. Staff was very helpful and friendly. In addition, two of our group forgot their passport in the safe when checking out... the staff was exceptional to make sure we could receive passports my mail and thus could continue our travels without any trouble.
Price
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewbest hotel i ever been to
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewGreat staff. Not too close to town which we prefer
It happened to be a holiday and many stores were closed. Not the fault of the hotel but check before you go to Nikko
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewThe suite with the private bath was fantastic, plenty of space, ultra quiet and relaxing, slept really well. Checkout at noon is a bonus.
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewBig and super clean room. Private Onsen available on each floor that was amazing.. car service to/from the train station. Very polite and courteous team.
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewBeautiful and peaceful property with modern and clean rooms. A peaceful oasis to come home to. We loved the private onsen (additional fee to use) and the very friendly and accommodating staff (especially Sato)! Nice touches including cozy robes, slippers & free ice cream.
Smoking room smoke wafted into the lobby at times
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewThe staff were all so nice and helpful.
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewStaff warm and welcoming. Helpful in every way. Good value, peaceful rooms and very clean and well laid out. Coffee and tea facilities in room and nice a touch of a free mini bar. Near reception a small fridge where you can help your self to ice cream. Staff helpful and the breakfast was delicious. You can tell the staff take pride in their jobs. There is a private onsen near the rooms. You book your time and can enjoy a thermal spring bath experience in a private room and enjoy relaxing after the days sightseeing and hiking.
Beds slightly on the firm side but that’s just a personal preference.
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewAmazing hotel , location near all the shrines , bridge shops and restaurants. Staff very friendly and helpful, food amazing . Highly recommend
Reviewed: 21 December 2024 · Stayed in November 2024
Verified reviewReviewed: 9 December 2024 · Stayed in November 2024
Verified reviewFantastic location. Nice big rooms.
Reviewed: 29 November 2024 · Stayed in November 2024
Verified reviewwe have experienced best ever hotel. excellent location. clean. team very helpful.
Reviewed: 29 November 2024 · Stayed in November 2024
Verified reviewWe loved everything about this hotel!! Super quiet and relaxing. Outstanding experience!!
Reviewed: 28 November 2024 · Stayed in November 2024
Verified reviewReviewed: 24 November 2024 · Stayed in November 2024
Verified reviewperfect location, the breakfast and the dinner were delicious
Reviewed: 20 November 2024 · Stayed in November 2024
Verified reviewReviewed: 17 November 2024 · Stayed in November 2024
Verified reviewReviewed: 16 November 2024 · Stayed in November 2024
Verified reviewClose location to major temples. Close to eateries and shopping. Nice location tucked away from the main road yet easy to get to from bus stops.
Reviewed: 13 November 2024 · Stayed in November 2024
Verified reviewThe staff was excellent and accommodating, even with my poor Japanese
Everything was great
Reviewed: 11 November 2024 · Stayed in November 2024
Verified reviewGreat location, close to major shrines along the world heritage route, yet a bit removed from the bustle. Absolutely wonderful staff was super friendly and helpful. Surprisingly good dinner. Big and good breakfast.
Any complaint would be nit-picking. It’s a lovely place. Maybe the room was too warm and we couldn’t get the “mode” to switch from heating to cooling. But we opened the window and that worked.
Reviewed: 9 November 2024 · Stayed in November 2024
Verified reviewPerfect location. Wonderful and helpful staff in particular Akari and the lovely young lady who helped us arrange a taxi and bus tickets to Haneda airport. She was so kind and helpful.
Nothing. Our room was wonderful and we lived the use of the private osen.