Reviews of KINUGAWA KEISUI 4 stars
321-2522 Tochigi, Nikko, 334-1 Kinugawaonsen Ohara, Japan
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Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewNice, spacious room, private onsen on balcony and beautiful views.
No Gym
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewExcellent décor
Staff speak little English. Food was very average.
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewThe meals were all exceptional. The visual impact added to the deliciousness of each meal
Nothing
Thank you very much for choosing Kinugawa Keiswi. We would also like to thank you again for taking time out of your precious time to give us your feedback. We are truly honored to receive your high evaluation of our meals. We will continue to provide services to further satisfy our guests in the future. We sincerely look forward to welcoming you again.
Thank you very much for choosing Kinugawa Keiswi. We would also like to thank you again for taking time out of your precious time to give us your feedback. We are truly honored to receive your high evaluation of our meals. We will continue … Show more
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewThe hot spring in the room, the nice view, the spacious room…
The dining quality at the restaurant is not exceptional… at least didn’t meet our expectation (we had both dinner and breakfast)
Thank you very much for choosing Kinugawa Keiswi. We would also like to thank you again for taking time out of your precious time to give us your feedback. We are very happy to hear that you enjoyed your room, the outdoor bath, and the view. However, we are sorry that the meals did not meet your expectations. We will take your comments seriously and make every effort to improve. We look forward to welcoming you again.
Thank you very much for choosing Kinugawa Keiswi. We would also like to thank you again for taking time out of your precious time to give us your feedback. We are very happy to hear that you enjoyed your room, the outdoor bath, and the view… Show more
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewEverything is good.
We couldn’t allow to wear hotel yukata to restaurant / reception / shops. We needed to change back formal dress code to those areas.
Thank you very much for choosing Kinugawa Keiswi. We would also like to thank you again for taking time out of your precious time to give us your feedback. Thank you for your high evaluation. We apologize for the inconvenience caused by the yukata. We appreciate your cooperation. We will continue to make sincere efforts to provide services that will further satisfy our customers. We sincerely look forward to welcoming you again.
Thank you very much for choosing Kinugawa Keiswi. We would also like to thank you again for taking time out of your precious time to give us your feedback. Thank you for your high evaluation. We apologize for the inconvenience caused by the… Show more
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewIncredible dining experience, each night is a special multi-course meal that will sure to be a highlight of the trip! We choose to splurge and get a private onsen on the terrace and it was worth every penny, I would highly recommend staying here if possible, it has become a new benchmark to compare all other hotel experiences too!
Thank you very much for choosing Kinugawa Keiswi. We would also like to thank you again for taking time out of your precious time to give us your feedback. Thank you for your compliments on our meals and hot spring baths. We will continue to strive to enhance the value of our hotel while providing a more comfortable atmosphere. We sincerely look forward to welcoming you again.
Thank you very much for choosing Kinugawa Keiswi. We would also like to thank you again for taking time out of your precious time to give us your feedback. Thank you for your compliments on our meals and hot spring baths. We will continue t… Show more
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewExcellent design and layout. 5 minutes from train station. Food and dining service was exceptional!
Nonthing
Reviewed: 8 December 2024 · Stayed in November 2024
Verified reviewReviewed: 7 December 2024 · Stayed in December 2024
Verified reviewI am afraid our stay at Kinugawa Keisui might have destroyed our expectations towards other hotels for the future. I can only describe it as absolutely outstanding. Beginning with the scenario location next to a forest and a small river, the huge, modern, beautiful and amazingly comfortable room, which didn‘t only feature several small welcome presents, a minibar filled with a wide (and free) variety of alcoholic and non-alcoholic drinks and huge and comfortable beds, ending at the most outstanding breakfast and dinner consisting I was allowed to witness in Japan, the hotel and the amazingly kind and professional staff made our stay to be nothing but amazing. There are some many small details we could list, such as the outdoor fire place where you can read a book in a calm and relaxed atmosphere sipping your coffee, the bento boxes for travels during the day, the Onsen on your balcony for which you can adjust the temperature to your perfect needs, the entertainment system in your room should you chose to relax here, the staff which gives you privacy should you want it but helps with any need you might have, the fast and stable internet anywhere in the hotel and and and. We usually don‘t book hotels again, but we will definitely return here during our next Japan trip.
Nothing.
Reviewed: 3 December 2024 · Stayed in November 2024
Verified reviewThe facility is excellent. Spacious rooms with private onzen with wonderful view . Great breakfast and delicious full course dinner.
It happened to have insects in the room.
Reviewed: 2 December 2024 · Stayed in November 2024
Verified reviewBeautiful views, especially with autumn foliage. Onsen in room is lovely as well.
Reviewed: 26 November 2024 · Stayed in November 2024
Verified reviewScenery is incredible
Reviewed: 19 November 2024 · Stayed in November 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 22 October 2024 · Stayed in October 2024
Verified reviewReviewed: 21 October 2024 · Stayed in October 2024
Verified reviewAmazing location, wonderful private onsen on the balcony. The food (dinner, breakfast) was a delicious Japanese-Western fusion cuisine with many delightful courses. The restaurant staff were extraordinarily well trained.
Reviewed: 3 October 2024 · Stayed in September 2024
Verified reviewEverything, top class
It would be great to have a bar who serves outside
Reviewed: 2 October 2024 · Stayed in October 2024
Verified reviewUnique location with spectacular views and great hospitality from the staff, the half boarding was exceptional and we looked forward to every meal
Everything was great and above our expectations except there was no spa services and massages which we were looking for
Reviewed: 21 September 2024 · Stayed in September 2024
Verified reviewNice rooms, quiet location, comfortable spa, good food
No flexibility with late checkout - when asked for 1h extension got some ridiculous price
Reviewed: 23 August 2024 · Stayed in August 2024
Verified reviewThe view from the rooms
Nothing
Reviewed: 11 July 2024 · Stayed in July 2024
Verified reviewReviewed: 8 July 2024 · Stayed in July 2024
Verified reviewReviewed: 3 July 2024 · Stayed in June 2024
Verified review