Reviews of Kunugi Relaxation with 4 modern rooms
399-9301 Nagano, Hakuba, Misorano 2937-685, Japan
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Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewPerfect services, nice staff
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewJoe & June are the ultimate hosts at their beautiful home stay where we spent 5 nights during spring. The attic room was perfect for two, very comfortable and serviced daily. The breakfasts cooked by June and served by Joe are next level dining and we enjoyed different dishes each morning. Joe would ask what we had planned for the day and return with printed maps and advice on places of interest & lunch time suggestions. The onsite onsen is a great way to round out the day, whether it be skiing or visiting the local area.
Hi Chris, thank you so much for your kind words and for choosing to stay with us for five nights this spring. We’re so happy to hear that you enjoyed the attic room, our breakfasts, and the onsen. It was truly our pleasure to host you. We’re always more than happy to share information to help our guests make the most of their time in Hakuba. Hope to welcome you back again in the future! : ) Team Kunugi
Hi Chris, thank you so much for your kind words and for choosing to stay with us for five nights this spring. We’re so happy to hear that you enjoyed the attic room, our breakfasts, and the onsen. It was truly our pleasure to host you. We’r… Show more
Reviewed: 2 April 2025 · Stayed in April 2025
Verified reviewIt's the first time I've had to get shuttle buses to the slopes - they run on time but it's just so much easier ski-in/out. Excellent breakfasts. Onsen was a very welcome conclusion to each day The apartment massage chair The clothes washing facilities in the apartment were very useful. No need to pack so much spare clothes. Joe and his attention to detail and helpfulness.
Hi Iain, thank you for your lovely review. We’re so happy to hear that you enjoyed the breakfast, onsen, massage chair, and laundry facilities. we believe those details make a big difference. We understand ski-in/out is convenient, but we truly appreciate your kind words about our service and are always here to help make things as smooth as possible. We look forward to seeing you again one day! : ) Team Kunugi
Hi Iain, thank you for your lovely review. We’re so happy to hear that you enjoyed the breakfast, onsen, massage chair, and laundry facilities. we believe those details make a big difference. We understand ski-in/out is convenient, but … Show more
Reviewed: 30 March 2025 · Stayed in February 2025
Verified reviewOur stay at Kunugi was amazing. The property was peaceful and the views around us were magic. The location was an easy short walk from the centre of Echoland and the breakfast was plentiful and delicious. Our room was spacious and spotless with everything we could need. The bonus of having the onsen's and massage chair elevated our experience. The host & staff were incredible, so accommodating, helpful & kind. Thank you again, we will be back!
Nothing I can think of!
Hi Tayla, thank you so much for your detailed and thoughtful review! We’re truly happy to hear that you enjoyed the peaceful surroundings, the room, the onsen, and of course, the breakfast. It was our pleasure to host you, and we look forward to welcoming you back to Kunugi in the future!: ) Team Kunugi
Hi Tayla, thank you so much for your detailed and thoughtful review! We’re truly happy to hear that you enjoyed the peaceful surroundings, the room, the onsen, and of course, the breakfast. It was our pleasure to host you, and we look forwa… Show more
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewBreakfasts provided were high quality and the service was exceptional. The massage chair provided in our room was a very welcome addition for our snowboarding holiday.
Hi Ashley, thank you for your lovely review! Our goal is to make your journey as relaxing and fulfilling as possible, and we’re so happy to hear that you enjoyed the onsen and the massage chair—we believe those details make a big difference. We hope to welcome you back to Kunugi for your next snowboarding holiday! : ) Team Kunugi
Hi Ashley, thank you for your lovely review! Our goal is to make your journey as relaxing and fulfilling as possible, and we’re so happy to hear that you enjoyed the onsen and the massage chair—we believe those details make a big difference… Show more
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewGenuinely an amazing hidden gem. Incredible service, fantastic rooms and even an outdoor private onsen.
Hi Gordon, thank you for choosing our accommodation in March. we’re so happy to hear that you enjoyed the outdoor private onsen. It was a pleasure having you, and we hope to welcome you back again someday! : ) Team Kunugi
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewWe loved everything about Kunugi. Our room was super comfortable, had all that we needed and was beautifully created with a mix of traditional and modern. Breakfast every morning was a treat - beautifully presented, nutritious and so tasty. The private baths were absolutely fantastic - great to share as a couple and to relax after skiing. The absolutely best part of Kunugi are the hosts - wonderful lovely friendly people who bent over backwards to help us with whatever we needed before and during our stay, they just made it such a great experience. Very sad to leave but we will return.
Nothing - we loved Kunugi.
Hi Andrea, thank you so much for visiting us! We’re truly delighted to hear that you enjoyed your stay at Kunugi — from the comfort and design of your room to the breakfasts and private onsens. It really means a lot to us that you felt well taken care of and that we could help make your trip special. It was a real pleasure having you here, and we’re so happy to know you’re already thinking of returning. You’ll always be welcome at Kunugi. We look forward to seeing you again one day! : ) Team Kunugi
Hi Andrea, thank you so much for visiting us! We’re truly delighted to hear that you enjoyed your stay at Kunugi — from the comfort and design of your room to the breakfasts and private onsens. It really means a lot to us that you felt well… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewWe loved everything. We stayed for 6 nights and had 2 room the 'Attic' and 'Nagomi'. They were both super spacious, really comfortable beds, massage chair in each room, kitchen that included a wash/dryer machine. The attic room had a room for luggage and hanging clothes and there's a security safe box. The set breakfasts are incredible and a different one each morning. When we had early starts, they brought breakfast early to our room which was so amazing. There are 3 different private onsens 2 inside and 1 outside, a steam room for an extra charge and you can book massages. There's a drying room for boots and gloves and ski clothing goes to your room. There is a public bus about 100m down the road to access some ski resorts and there's a cute little bakery around the corner and a great ramen place as well. There's plenty of space to park car if you have one. The hosts were incredible and went above and beyond everyday. Can't wait to come back.
Nothing, everything was perfect.
Hi Olivia, thank you so much for your lovely review! we are delighted to hear that you enjoyed our room facilities, breakfast, and onsens. Providing a comfortable stay for our guests is our top priority, and we look forward to welcoming you again in the future. Wishing you a wonderful journey, and we hope to see you again soon : ) Team Kunugi
Hi Olivia, thank you so much for your lovely review! we are delighted to hear that you enjoyed our room facilities, breakfast, and onsens. Providing a comfortable stay for our guests is our top priority, and we look forward to welcoming you… Show more
Reviewed: 21 February 2025 · Stayed in January 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewThe property was wonderful. I didn't expect three onsens (one leading out to external view of snow), the biggest being available to book, and when I say book, there are only four rooms in the place and three onsens so you are guaranteed a private onsen pretty much whenever you like. Massage chair was an added bonus and the breakfast amazing - four courses. Joe was always happy to suggest restaurants, shuttle buses and best mountains for the day. Joe's hospitality was first class.
It isn't in the main street with the restaurants but that made it quiet as well.
Hi Wendy, thank you for your wonderful review! Our goal is to make your journey as relaxing and fulfilling as possible, and we’re so happy to hear that you enjoyed the onsen and the massage chair—we believe those details make a big difference. It truly means a lot to know they added to your experience. We hope to welcome you back to Kunugi someday : ) Team Kunugi
Hi Wendy, thank you for your wonderful review! Our goal is to make your journey as relaxing and fulfilling as possible, and we’re so happy to hear that you enjoyed the onsen and the massage chair—we believe those details make a big differen… Show more
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewHospitality was beyond words – to celebrate our engagement, the staff literally built us an igloo (see photos) and provided champagne & roses. Rooms were beautiful (traditional yet modern). Location was perfect (both nightlife + ski shuttle access). Ryoji (Jo) and team made my first trip to Hakuba unforgettable.
Nothing; everything about Kunugi blew me away (including the immaculate Onsens, incredible breakfasts, in-room massage chair, ...). I cannot recommend this place enough.
Hi Trevor, thank you so much for staying at our hotel in February! We are truly honored to have been part of such a special moment in your lives. We are so glad you enjoyed the surprise - we had a lot of fun preparing the igloo and setting the scene for your celebration. Wishing you a beautiful and unforgettable wedding day, and all the happiness in your life together : ) We look forward to seeing you again! Team Kunugi
Hi Trevor, thank you so much for staying at our hotel in February! We are truly honored to have been part of such a special moment in your lives. We are so glad you enjoyed the surprise - we had a lot of fun preparing the igloo and setting … Show more
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewRooms are beautiful and clean.
Outdoor Onsen is the best after a day on the slopes
Hi, Daniel Thank you for choosing to stay at our hotel in February! During your stay, the snow was in perfect powder condition every day. In Japan, this is considered the best snow quality! After this trip, how has your wife been? We hope she is doing well :) Be sure to come back and experience Roten onsen again next time! We look forward to welcoming you again ! Team Kunugi
Hi, Daniel Thank you for choosing to stay at our hotel in February! During your stay, the snow was in perfect powder condition every day. In Japan, this is considered the best snow quality! After this trip, how has your wife been? We hope s… Show more
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewThe staff was amazing and always happy, making the experience even better. The incredible breakfast was a great way to start the day, and the rooms were perfect for relaxation. Plus, the onsen was truly magical, adding a unique touch to the stay. Couldn't recommend this place more, can't wait to come back
nothing all was amazing
Hi, Iuella Thank you so much for staying at our hotel in February! Did you enjoy the powder snow in Hakuba? Our inn is run by us, a Japanese couple, along with two Taiwanese staff members. We all truly enjoy our time working together : ) Be sure to come back and experience Roten onsen next time! We look forward to seeing you again! Team Kunugi
Hi, Iuella Thank you so much for staying at our hotel in February! Did you enjoy the powder snow in Hakuba? Our inn is run by us, a Japanese couple, along with two Taiwanese staff members. We all truly enjoy our time working together : ) Be… Show more
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewBeautiful setting, photos don't do it justice. Easy walk to Echoland centre but out of the way enough so as not be loud. Room and hosts were incredible and extremely helpful. Outdoor onsen was a highlight, as were breakfast and massage chair. So comfortable and beautiful, would highly recommend
Hi, Molly Thank you so much for staying at our hotel in February! Did you enjoy the powder snow in Hakuba? We also sincerely appreciate your wonderful feedback - it made our entire team very happy : ) Next time you visit, be sure to experience our Roten onsen, breakfast, and massage chair again and again ! We look forward to seeing you again!! Team Kunugi
Hi, Molly Thank you so much for staying at our hotel in February! Did you enjoy the powder snow in Hakuba? We also sincerely appreciate your wonderful feedback - it made our entire team very happy : ) Next time you visit, be sure to experie… Show more
Reviewed: 5 February 2025 · Stayed in January 2025
Verified reviewThe rooms were large and comfortable, the breakfast was amazing, the location is ideal, and their onsen is the best that we found!
No morning coffee available outside breakfast and breakfast only available from 8-8:30am.
Hi, Callan Thank you for staying at our hotel in January! Did you enjoy the snow in Hakuba? Our breakfast and coffee service starts at 8 AM, and our two staff members prepare a freshly made, warm breakfast. Therefore, serving it before 8 AM is a bit difficult. However, we provide tea, Japanese tea, and coffee in the room for your convienience. We are sorry for any inconvenience and appreciate your understanding. : ) We look forward to seeing you again in the next snow season ! Team Kunugi
Hi, Callan Thank you for staying at our hotel in January! Did you enjoy the snow in Hakuba? Our breakfast and coffee service starts at 8 AM, and our two staff members prepare a freshly made, warm breakfast. Therefore, serving it before 8 AM… Show more
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewExceptional service from the moment we arrived. The breakfast each morning was five star and the facilities offered were amazing. They went above and beyond to assist us with directions each day and even brought us lozenges one night, knowing we weren’t feeling too great. The location was a 5min walk to nearby restaurants and a few mins to shuttle busses, making our trips to the slopes and dinner so easy!
Hi, Angela Thank you for staying at our hotel in February. The air in Japan is very dry, so many guests experience sore throats due to the dryness. Have you recovered now ? Everyone here is very concerned about you and is also looking forward to your next visit : ) Sincerely , Team Kunugi
Hi, Angela Thank you for staying at our hotel in February. The air in Japan is very dry, so many guests experience sore throats due to the dryness. Have you recovered now ? Everyone here is very concerned about you and is also looking forw… Show more
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewAwesome
Nothing. All was excellent.
Hi ,Edward Thank you for choosing us in January! How was the Combi room this time? With the high ceiling and massive beams, it's one of our most recommended rooms! We look forward to welcoming you back to this room next time! Team Kunugi : )
Hi ,Edward Thank you for choosing us in January! How was the Combi room this time? With the high ceiling and massive beams, it's one of our most recommended rooms! We look forward to welcoming you back to this room next time! Team Kun… Show more
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewWe could not fault the accommodation or service at the property it was truly exceptional. The breakfast each day was a feast .
There was nothing to dislike.
Hi,Phlippa Thank you so much for staying with us for two weeks! You went to skiing everyday - it must have been an amazing experience! I'm really impressed that you didn't take a single day off for a whole two weeks. If it was me ,I didn't think I could do it : ) We're really looking forward to your next visit! Team Kunugi
Hi,Phlippa Thank you so much for staying with us for two weeks! You went to skiing everyday - it must have been an amazing experience! I'm really impressed that you didn't take a single day off for a whole two weeks. If it was me ,I… Show more
Reviewed: 21 January 2025 · Stayed in January 2025
Verified reviewSuch a beautiful personal accommodation traditional and quirky Japanese. We could not praise Jo and his wife higher and will be back one day. A 4-course 4star breakfast set every morning everything homemade. Adult only hotel with 3 Onsens, one of them for private daily use. Restaurants all walking distance on main drag in Echoland.
Being an older Aussie couple we would choose a different room next time since the Condo has an open staircase and low ceilings, but this is personal preference.
Hi, Anika First of all, thank you very much for choosing to stay with us. Please kindly note that we don't accommodate group reservations or children under the age of five to provide a silent room quality. We offer a variety of room types, including those with higher ceilings as well as loft-style rooms. We would love for you to experience a different room design on your next visit : ) Once again, we sincerely appreciate your stay and look forward to welcoming you again in the future! Team Kunugi
Hi, Anika First of all, thank you very much for choosing to stay with us. Please kindly note that we don't accommodate group reservations or children under the age of five to provide a silent room quality. We offer a variety of room typ… Show more
Reviewed: 18 January 2025 · Stayed in January 2025
Verified reviewWe were so well looked after during our stay. Breakfasts were divine, the location fabulous and owners friendly and genuinely lovely people.
Hi,Sue Thank you for choosing our accommodation in January. Our team truly enjoyed spending time with you and your family! The snow condition in January were excellent, and it was great to see you skiing every day : ) If you would like to book a room earlier next year but the booking website hasn't open for those days yet, please feel free to email us. We can reserve the room for you in advace! Sincerely, Team Kunugi
Hi,Sue Thank you for choosing our accommodation in January. Our team truly enjoyed spending time with you and your family! The snow condition in January were excellent, and it was great to see you skiing every day : ) If you would like to … Show more
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewReviewed: 12 January 2025 · Stayed in January 2025
Verified reviewThe owners and staff were so friendly and helpful, they look after you the whole time that you stay. The accomodation is beautiful, in a beautiful location. We loved getting to come back to the hot baths at the end of the day! Will definitely be returning and recommending to others.
Nothing, it’s wonderful
Hi,Emily Thank you so much for choosing to stay with us and for your incredibly positive feedback! During your stay, the snowfall and snow conditions were excellent, and everyday was truly enjoyable. However, in the past ten days or so, the snowfall has been quite minimal, and the snow conditions haven't been great. Once again, thank you for choosing us, and we sincerely look forward to welcoming you again :) Team Kunugi
Hi,Emily Thank you so much for choosing to stay with us and for your incredibly positive feedback! During your stay, the snowfall and snow conditions were excellent, and everyday was truly enjoyable. However, in the past ten days or so, the… Show more
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewOur stay at Kunugi was absolutely incredible. Ryoji and his wife were so accomodating and made us feel so welcome, they went above and beyond and helped us with everything. We would be honoured to stay at their lodge again and would enthusiastically recommend this stay to others. Thank you again to the Kunugi team for making our stay in Hakuba so magical.
Nothing, so sad to have left.
Hi,Rocke We're truly glad to hear that you enjoyed your stay with us, and it means so much to us:) We discovered that you left your phone in the car and quickly brought it back to the station for you. We're so glad it was successfully returned to you in the end. We look forward to welcoming you again in the future! Team Kunugi
Hi,Rocke We're truly glad to hear that you enjoyed your stay with us, and it means so much to us:) We discovered that you left your phone in the car and quickly brought it back to the station for you. We're so glad it was successful… Show more