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Reviews of Crest Hotel Kashiwa 3 stars

277-0842 Chiba, Kashiwa, Suehiromachi 14-1, Japan

#9 of 15 hotels in Kashiwa

Guests' Choice

Review score

Based on 36 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 9 July 2025

    9.0
    I’d stay here again, for sure👍
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Literally the only downside was there is no laundry machine on the premises. But, taking taxis to explore different laundry mats was fun!

    This hotel is a block away from Kashiwa station. The air conditioning can make the room go to about 67 degrees which is amazing when it is more than 95+degrees outside. Also the windows can open a little, so we could create a breeze inside the room for fresh air. There is an overhead shower in the bathtub, so we were able to take both bath and shower. It is very close to both a Lawson and 7-11, for food and a cash machine. Most of the staff speak English, so asking them to print romaji train maps was accomplished. The rooms are nice and quiet.

    Stayed in July 2025

  • Reviewed: 3 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Dirt/Mold (?) in humidifier and in caulking near the window; shower head was too strong; water temp dropped during shower and i got scalded; squeaky bathroom door; no water service or daily towel changes

    Large room, beautiful view, nice furniture, comfy bed, working ac/heater, humidifier, lovely lobby, not too many lights from appliances, curtains that overlapped so no light peaked through, soundproof walls, great lighting options, fast elevator, quiet area, and overall best hotel stay of the trip

    Stayed in April 2025

  • Reviewed: 22 September 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    A buffet breakfast would be preferable so you can choose just a few dishes. Some Western food (even just bread and jam, or just one type of brioche) would be preferable. An in-room safe would also be handy.

    the location is very convenient near the station. The coffee machine is excellent.

    Stayed in September 2024

  • Reviewed: 15 March 2024

    8.0
    Visited our son
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    We arrived early in the morning, they allowed us to stored our luggage which was good. When we came back in the afternoon, they already shipped our luggage into the room which was excellent!

    Stayed in March 2024

  • Reviewed: 8 November 2023

    7.0
    Good
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    We ended up in a smoking room which was not good. The centralised air-conditioning is not ideal for a stuffy and hot room making sleeping unbearable.

    The location was close to the station, shopping and restaurants. Also, the location was convenient for our business. The restaurant for dinner was lovely.

    Stayed in November 2023

  • Reviewed: 7 October 2023

    9.0
    Fantastic!
    • Leisure trip
    • Group
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing that I disliked

    Excellent staff and nice quiet rooms

    Stayed in October 2023

  • Reviewed: 25 August 2023

    9.0
    Good quality hotel located nearby station
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Parking is not free for the guest.

    The view through the window on high floor room. Elevator doors shuts real fast! Japanese breakfast served in a tray with variety of food including hand made tofu.

    Stayed in August 2023

  • Reviewed: 15 April 2023

    7.0
    The facility and room was very good and I probably will be a repeat visitor.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night

    Coice of breakfast courses.The accommodations were

    I expected the breakfast to be of the Buffet type as we just had in Tokyo. They gave me a choice of foods as we had before at your location the last time we were here. Your should understand that we all have differences in the kind of foods we are comfortable with. A pre-fix choice is not preferable to most of your foreign guests--not me anyway.

    Stayed in March 2023

  • Reviewed: 4 April 2023

    8.0
    I have stayed there many times before, so I know the hotel very well
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    Bed too hard, Wifi signal in room too weak, had to go into corridor to connect

    Stayed in March 2023

  • Reviewed: 26 February 2023

    8.0
    We like staying at the Crest Hotel for the friendly personality of the staff
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights

    The closeness of the hotel to the station

    Stayed in February 2023

  • Reviewed: 19 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room is ok even with baby bed. Bath is also large enough.

    Stayed in January 2023

  • Reviewed: 5 September 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast should include western style

    I would prefer mixed style breakfast, not only Japanese. Previous years it was better. For the rest it was the normal nice stay, that is why I choose to stay there everytime I travel near Tokyo.

    Stayed in September 2022

  • Reviewed: 22 May 2025

    10
    Perfect
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small rooms

    Location Superior staff

    Stayed in May 2025

  • Reviewed: 7 November 2023

    10
    More than expected.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    All staff were very accommodating and friendly, making sure that all went well for us.

    Breakfast was very filling and had a great selection between Japanese and American styles. Plenty for all.

    Stayed in October 2023

  • Reviewed: 5 December 2022

    10
    Thanks for your hospitality. It was very comfortable.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nil

    The staff members were very polite and kind. My son was very tired after a long sleepless flight and they let us check in earlier. Thanks you very much.

    Stayed in December 2022

  • Reviewed: 20 November 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Great and helpful staff. Price very reasonable. Just blocks from train station.

    Stayed in November 2022

  • Reviewed: 9 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and very near at station

    Stayed in November 2023

  • Reviewed: 9 September 2023

    9.0
    I would highly recommend this hotel for its location, friendly staff, and value.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was a five minute walk to the station. Also, the staff was very friendly and professional.

    Stayed in September 2023

  • Reviewed: 1 June 2025

    10
    Best value, very clean, and super happy to have stayed here. Exceeded my expectations.
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    Can't knock them for it but personal preference for vinyl hard flooring instead of carpet. But the carpet is very clean.

    Very very clean rooms. Staff is awesome. Highly knowledgeable, helpful, respectful and goes way out of their way to make sure our stay was awesome. Bed is super clean and comforter is fluffy warm. Loved that there's a HEPA air purifier in every room. BTW breakfast is very traditional Japanese and is fantastic - great value with lots of different items. Extremely happy with stay here.

    Stayed in June 2025

  • Reviewed: 11 February 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 12 September 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 4 March 2024

    9.0
    Superb
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in February 2024

Showing 1 – 25

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