Reviews of Viola Hotel Suites 3 stars

Every thing was fantastic spiritually the staff

Very clean and comfortable

Everything about the place was great. Price, Reception, staff, parking, room service, breakfast buffet, and location. We enjoyed our three night stay in suite (2 bedrooms). Everything you need is very close to the hotel. Highly recommend the place. Keep up the good work.

The location is very good. Near many restaurants. Easy access to taxis .Decent size suites . Reasonably priced. A little noise from the street. The Jordanian love blowing their car horns. Excellent WiFi. My third stay.

Street noise. Could use Double Glazing.

Good location,nice view,kind and helpful staff, perfect deliciois breakfast, nice panorama

4 person room only for 2 people, 2 nd sofa bed ín horrible condition, very uncomfortable.

reception staff were friendly and helpful. parking space was available all the time (although not the easiest to park). location was good but in a busy area.

breakfast was not great as the reviews suggested. room service was done by staff that didn't want to work, they just tidied up the beds and went away without cleaning the bathrooms or taking out the rubbish. terrible view out of the window. one of the rooms didn't even have a window.

Location, breakfast was good, and staff was so nice

The rooms were not sound isolated, not nice when the hotel is located on a main street

good hotel for the money. polite staff, hot water, private parking, excellent breakfast, convenient location. I recommend!

Good hotel

Value for money Clean The parking and service guy at night was great.

The reception guy at 11.00 PM shift -when we arrived- does not know how to treat customers. He needs training. We are not at miilitary check point ... we need some kindness, a smile, and welcoming. When you can't do something like opening a safe that we found closed or giving a slipper, it is not bad or so hard to apologize for that. Also, the waiter at breakfast is very active but took the chair that I was sitting on, for example... and then gave me another one... made us feel that we have to leave by reducing the table size...that was hilarious. No slippers, no delntal or shaving kit.. One shampoo sack for the whole family... When we asked for shampoo, the reception said said there is one in the room.. When we convinced him that is not enough finally, they gave us shower gel and conditioner instead.

Good location - friendly staff

I liked the room space,the staff was very kind, especially the front desk employees

Nothing

The breakfast was delicious, and the location was good.

I like the customer service, and the place is clean.

Cleaning.

Cleaning.

The room needs more attentions on cleaning, the rest is perfect.

Only to keep more attentions on cleaning.

Family apartments of 2 bed rooms, kitchen, and location

Slow elevator, small car park, and poor breakfast

I like the location is very nice location and the stuff very very nice and friendly. The breakfast wasn't that good?

I absolutely loved everything about my stay at the hotel! The staff was exceptional, they went above and beyond to ensure I had a fantastic experience. From the warm welcome at check-in to their attention to detail throughout my stay, they were always friendly, professional, and eager to help. Their genuine hospitality made me feel incredibly comfortable and well taken care of. The hotel itself was clean, well-maintained, and the amenities were top-notch, but it's really the staff that made it an outstanding experience. Location is perfect near a 24/7 Hypermarket (Safeway) and many restaurants. I can’t recommend this place enough!

Nothing at all