أم قيس, 21986 Umm Qays, Jordan
#1 of 9 hotels in Umm Qays
Guests' ChoiceBased on 31 apartment reviews
9.6Cleanliness
9.8
Comfort
9.8
Location
9.7
Facilities
9.7
Staff
9.8
Value for money
9.7
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 10 August 2025
Alex
MexicoEverything was wonderful we felt like we were at home The site is really worth visiting in a quiet area with a view from the terrace A delicious breakfast prepared by Mohammed himself in addition to a covered parking lot Thank you Mohammed for everything
Stayed in August 2025
Reviewed: 9 August 2025
Lornes
SerbiaA friendly, handsome and very wonderful host with high morals Clean apartment with amazing view of the archaeological site All supplies are available and permanent sterilization of the brushes The breakfast was great Dinner is delicious Host services were great
Stayed in August 2025
Reviewed: 10 June 2025
Lars
SwitzerlandBeautiful country house with amazing view, the house features everything, a very handsome host who cares about the comfort of the guest
Stayed in June 2025
Reviewed: 7 June 2025
Martina
United StatesEverything was beautiful, cleanliness of the apartment, view of the site of Jadara, delicious breakfast, warm welcome from the people of the house
Stayed in June 2025
Reviewed: 7 June 2025
Andrew
LuxembourgIt was a beautiful trip after a long effort of traveling, Mohammed was a great host offering everything for our comfort, the dinner and popular breakfast were of high quality prepared by Mohammed's mother, thank you very much
Stayed in June 2025
Reviewed: 2 June 2025
Mark
CanadaA beautiful and very clean apartment with a view of the hills and the archaeological site, romantic and calm atmosphere Surrounded by nature,It was the barbecue area Beautiful outdoor seating with an outdoor sitting beyond imagination, Ideal for quiet evenings under the stars,Local made local breakfast with grilled chicken dinner served by Mohammed and his family,thank you very much, Mo we really enjoyed it, see you in after
Stayed in June 2025
Reviewed: 20 May 2025
Melano
NetherlandsIt was the most beautiful 3 nights in Al Bustan Bait Al Karam, it was a great atmosphere in terms of calm and staff, the host Mohammed and his family were at the top of the magnificence, I thank um Mohammed for her wonderful food, the dinner is delicious prepared at home, I recommend visiting Al Bustan House and getting to know this generous family.
Stayed in May 2025
Reviewed: 19 May 2025
Connor
BelgiumWe were a group of 3 travelling in Jordan and decided to stay at Al Bustan Guesthouse. Our stay was excellent! The host Mohammad was extremely nice and very communicative, and helped us with anything we needed. The rooms are comfortable and the view from the balcony is sublime, overlooking the ancient ruins and the green valleys of northern Jordan. Next time in Um Qais, we will definitely be coming back to Al Bustan. Thank you Mohammad!
Stayed in May 2025
Reviewed: 10 May 2025
Balint
Hungary-
It was a truly amazing experience in an impeccably clean, beautifully furnished house. The house is spacious and well-equipped whereas the panorama is breathtaking both in the morning and evening. The archeological park is literally next door and also visible from the house. Our host was always very helpful and flexible during our stay. The breakfast was fantastic on the terrace, however, the real highlight was the home-cooked dinner - we had the best mansaf of our life, accompanied by delicious side dishes. We will surely be back in the future!
Stayed in May 2025
Reviewed: 5 May 2025
Ania
NorwayFriendly, handsome and generous host, the house is very clean and all supplies are there, strong wifi, very tasty dinner with delicious local made breakfast, we went on a border tour with Mohammed's father it was great, his father has enough information about his area, thank you very much Mo you and your family for his hospitality.
Stayed in May 2025
Reviewed: 2 May 2025
Karel
BelgiumNothing
Location with stunning view on Umm Quais archeoloc site and new city, Irbid and valley. Extreme friendly host. Delicious local food! Very clean. Live as a Jordan!
Stayed in May 2025
Reviewed: 18 April 2025
Sean
United KingdomGreat location, 10 minute walk to the Roman ruins. Fantastic views of the ruins and the surrounding countryside from the large balcony. Extremely clean and had everything you would need. Walked 20 minutes at night to a great restaurant, Yamama (5 minutes by car). Had a good breakfast as an extra, but at 5 JOD each we thought slightly pricey.
Stayed in April 2025
Reviewed: 15 April 2025
Emily
United KingdomAmazing stay with beautiful views, ultra clean, spacious and comfortable apartment, extremely helpful and accommodating host, and delicious dinner and breakfast provided. It is a little tricky to find, even if very close to the main road, so do ring the host for directions!
Stayed in April 2025
Reviewed: 12 April 2025
Krzysztof
PolandNothing
We had an absolutely wonderful stay! The apartment offers a gorgeous view of the old town and breathtaking surrounding landscapes—truly a picture-perfect setting. Rooms were spotlessly clean, comfortable, and thoughtfully designed for relaxation. Morning provided us with an astonishing breakfast spread, full of fresh, delicious options. The spectacular views from both the rooms and the terrace area made our stay even more memorable. Highly recommend for anyone looking for comfort, beauty and Jordan hospitality!
Stayed in April 2025
Reviewed: 5 April 2025
Alex
JordanVery clean and comfortable house, you enjoy the calm and the wonderful atmosphere, a wonderful host who meets all needs, the organization and arrangement of the house is amazing, there are heritage items in front of the house and inside it that you enjoy looking at, the terrace is fantastic with the local breakfast! What a beautiful and wonderful stay at Al Bustan House, thank you very much Mohammed
Stayed in April 2025
Reviewed: 5 April 2025
Alex
United KingdomVery clean and comfortable house, you enjoy the calm and the wonderful atmosphere, a wonderful host who meets all needs, the organization and arrangement of the house is amazing, there are heritage items in front of the house and inside it that you enjoy looking at, the terrace is fantastic with the local breakfast! What a beautiful and wonderful stay at Al Bustan House, thank you very much Mohammed.
Stayed in April 2025
Reviewed: 5 April 2025
Toni
SpainThis is a wonderful corner of Umm Qais. The host welcomed us warmly and offered us wonderful hospitality. The location is very quiet and has a stunning view of the archaeological site. We had a wonderful dinner prepared by Umm Mohammed, which was locally made and very delicious. The photos on the booking site do not do it justice. The reality is even more beautiful. The terrace in the morning with the sound of the birds was wonderful, along with the view. I highly recommend booking breakfast, it was delicious.
Stayed in April 2025
Reviewed: 2 April 2025
Ftancisco
United StatesBeit Al Bustan was a breath of fresh air after a long day in the sun. Mohammed was a wonderful host, providing delicious meals prepared with local ingredients, accommodating last-minute reservations, and providing an overall wonderful experience. I was very pleased with my experience, as my friends and I enjoyed a homemade meal with a stunning panoramic view, giving us an unforgettable experience. It's such a beautiful place that I felt like abandoning all my plans and staying here for the rest of the summer.
Stayed in April 2025
Reviewed: 7 March 2025
Johan
FinlandThe shower could have better water pressure
Superb location, clean and hassle free, and very good value for money.
Stayed in March 2025
Reviewed: 9 December 2024
Lise75
FranceDelicious breakfast with an amazing view
Stayed in December 2024
Reviewed: 29 November 2024
Olfa
EthiopiaNothing
Amazing appartment located in the heart of Um Qais surrounded by scenic nature. Area is full of peace and tranquility. Um Mohamad is a star chef and provided us with the most authentic local cousine including the ever best tasting maklouba and mansaf.. The parents of Muhammad are super nice and treated us as members of their own family. His father knows the whole history of the area and our trip with him was beyond expectations. Highly recommended.
Stayed in November 2024
Reviewed: 8 November 2024
Stanislav
RussiaBest location in Umm Qais!
Stayed in November 2024
Reviewed: 3 November 2024
Elaine
IrelandThe shower in one of the bathrooms had no pressure but the second bathroom was fine so it wasn't an issue. Be prepared to be asked to leave a review from the minute you arrive until you actually do it.
The views from the balcony are stunning! Mo and his family were very welcoming. The apartment is large, the beds are comfortable, the kitchen seems well equipped with a large table and chairs. The living room is traditional with cushions to sit on but no chairs. Breakfast was lovely and all home made by Mos mother. Lots of nice Jordanian tea and also coffee. I had a bit of a cough and Mo brought me a natural remedy that seemed to help. It's a bit noisy from the apartment below at night so bring earplugs if you are sensitive to noise like I am. My earplugs worked great and I slept really well.
Stayed in November 2024
Reviewed: 24 October 2024
Tareq
IsraelNothing. All was great
Nice and helpful host. Very clean. Close to the historical site. Value for money. Great local breakfast.
Stayed in October 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content