Reviews of The Y Hotel

Best place to stay in Jabal Amman…

Nice place kind people clear room helpful and secure

Clearly nothing

The manager of the hotel was very kind and very accomodative. He is the main asset of the hotel.

All is well

They were absolutely kind and gentle, making my stay the most comfortable

The breakfast was excellent, and often made just for me. The staff was very accommodating. The value is incredible... great location near Rainbow Street. Fantastic views.

We had such a wonderful stay in this hotel. The neighborhood is quiet, perfect for a good rest. Many nice places to eat nearby, also a short walk to the rainbow street for even more options. The room is comfortable and clean, and the breakfast is very good. The staff, Ayad, is super kind and helpful, very attentive. He even helped me to follow up with the airline as my luggage did not arrive with me at the airport. Will definitely go back to stay here again .

Nothing

Very clean room and nicely located area. It is much quieter compared to hotels in downtown, but you are not far from sites to visit. The staff was also super friendly and helped us with everything.

Very nice location and great staff and service. Room had a nice view and balcony. The room was big, bathroom amazing.

Hotel could do with a little bit of renovation

I had a truly wonderful stay at The Y Hotel and would not hesitate to recommend it to anyone visiting Amman! The location in Jabal Amman is ideal, just minutes from Rainbow Street and walking distance to both the Citadel and the Roman Theater. As a solo female traveler, I felt completely safe walking in the neighborhood even at night. The hotel itself is spotless. My room had a lovely view over the city, and everything felt peaceful and well-kept. The value for money is excellent especially considering the comfort and location. Breakfast was generous and tasty - I especially loved enjoying it on the terrace with a view each morning. But what truly sets The Y Hotel apart is Ayyad, the supervisor who seems to run the entire hotel single-handedly and flawlessly. He is easily one of the kindest, most hard-working people I've ever met. From helping with sightseeing advice, arranging transport, carrying luggage, to waking up before 4AM to personally check me out and hand me a takeaway breakfast... he does it all. I felt right at home thanks to Ayyad's hospitality. You get the sense that he treats every guest this way, and it makes the entire stay feel incredibly personal. This hotel stay was the perfect ending to my Jordan trip. I'll definitely be back :). Thank you Ayyad and thank you Y Hotel Amman!

Great location, lovely balcony and welcoming staff.

The hotel is in a great neighborhood with several restaurants nearby. The bed was comfortable.

The breakfast buffet was awful. The food was old and made me very ill. It had obviously been re-refrigerated for many many days (months?). You only have a few guests...why not get rid of the buffet and do a simple made to order breakfast?

Host was very nice and accommodating!

A bit aged but satisfactory

Very calm and wonderful view. Mr Ayad is very kind and welcoming

Great host, very comfortable environment, fantastic private balcony overlooking a valley.

The soap dispenser was difficult to use and the air conditioner was weak. That wasn’t a problem for me because I love the heat.

A friendly and welcoming place. Ideally located not too far from the old town, but far enough away to be a bit quieter. The room is large with a balcony and a very big comfortable bed and well appointed bathroom. This is our second visit to the Y hotel and we were as happy as before. The breakfast is a very good mix of different foods and drinks. Mr. Ayyad is so friendly and helpful and even prepared a takeaway breakfast for us because we had to leave at 4 o’clock in the morning. Highly recommended if you are staying in Amman and want somewhere which is friendly, comfortable and clean. 

Breakfast, location, service

I chose this hotel because of the amazing reviews and I can only join the other guests who have found a heaven of calm and warmth and quietude in this hotel! The person who is taking care of everything in this hotel is the kindest man on earth, I swear! I spent two weeks at the hotel and I felt like he was my uncle! And he'll be there when you visit because he's been there for twenty years and is not going to go away. He's the best!! The pillows are comfy, the rooms are clean, the bed is cozy, the city seems so quiet around this place! The area is perfect as you can walk to certain places of interest and tasty restaurants. Or you can take a cheap cab. I enjoyed the breakfast and miss it already! Thank you for everything! When I come back, I will return to this wonderful place!