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Reviews of The Westin Saraya Aqaba Resort & Spa 5 stars

Al-Hashemi Street, 77110 Aqaba, Jordan

#13 of 90 hotels in Aqaba

Guests' Choice

Review score

Based on 94 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.4

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 27 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic King Room with Balcony - Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The ladies at the kids club are amazing🫶🏻 We really appreciate them for making our kids have great time there.

    Stayed in July 2025

  • Reviewed: 18 August 2025

    9.0
    Everything was great except of not having a water hose in the bathroom which was shocking especially it’s a muslim count
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony - Pool View
    • Stayed 2 nights
    • Submitted via mobile

    They don’t have a water hose in bathroom.

    The location, the service and the room.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Exceptional
    • Family with young children
    • Junior Suite with Pool View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Unforgettable wonderful hotel. Everything literally was perfect the staff is always smiling. The gave us a bigger room . Cleaning so fast while eating. The dinner.. no word to say . Is perfect so delicious also the breakfast. Even the manager served us in breakfast. Nothing is bad

    Stayed in August 2025

  • Reviewed: 3 August 2025

    10
    Close to be perfect!
    • Leisure trip
    • Family with young children
    • Executive King Suite with Balcony - Pool View
    • Stayed 4 nights
    • Submitted via mobile

    The pool is not covered and exposed to sun light most of the day.

    Extremely comfortable, clean, and luxurious! The staff were very kind and friendly, everyone with no exceptions.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Prestige King Suite with Balcony - Pool View
    • Stayed 3 nights
    • Submitted via mobile

    The Staff was very kind and helpfull , the hotel is very clean and comfortable , the food is delicious.

    Stayed in August 2025

  • Reviewed: 27 July 2025

    9.0
    Good stay for summer 2025
    • Leisure trip
    • Family with young children
    • Prestige King Suite with Balcony - Pool View
    • Stayed 5 nights
    • Submitted via mobile

    My reservation was for two suites. Unfortunately, since I have my four kids , the hotel didn't have two suites side to side. So they downgraded to classic room. On the other hand, they made it up for me by giving me three dinners and two days of access to the water park.

    I like the prompt response from the staff 👍, the breakfast was very delicious 😋 . I want to specially thank Mr Nader for the help with the rooms.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room with Balcony - Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Very good staff , specially the manager of housekeeping NADER and manager of security SHAKER

    Stayed in July 2025

  • Reviewed: 18 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room with Balcony - Pool View
    • Stayed 5 nights
    • Submitted via mobile

    🌟 5-Star Review – The Westin Saraya Aqaba 🌟 Our stay at the Westin Saraya Aqaba was absolutely perfect and wonderful. The hotel is stunning, spotless, and beautifully located — but what made it truly unforgettable was the exceptional team. A heartfelt thank you to Sakher Naber, who stood out with his professionalism and kindness — truly wow! A special mention also goes to Mohammad Shelbayeh, the Front Office Manager, whose warm leadership was reflected in every detail of our stay. Aasem from the breakfast team brightened our mornings with excellent service, and Dana at reception was welcoming and helpful. The staff made us feel not just like guests, but truly cared for. We’re already looking forward to coming back. Highly recommended! ⭐⭐⭐⭐⭐

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    Thank u Westin team. Strongly recommend the hotel for Aqaba visitors
    • Leisure trip
    • Family with young children
    • Classic Twin Room with Balcony - Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    I really have no comments

    Perfect choice for families

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Would do it again
    • Leisure trip
    • Family with young children
    • Classic Twin Room with Balcony - Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Excellent overall

    Stayed in July 2025

  • Reviewed: 3 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic King Room with Balcony - Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    Its not that i like or not but the hotel have policies not to bring food from outside(delivery) i can understand this they have huge restaurants. But you can bring the food and eat outside the hotel at lobby

    Every thing was perfect, big and clean rooms , Tasty food ,the workers from all sectors was respectful Huge thanks to parking guys and pool area workers I definitely going back to wesin .

    Stayed in July 2025

  • Reviewed: 1 July 2025

    8.0
    Mat
    • Business trip
    • Family with young children
    • Classic King Room with Balcony - Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The food

    Staff and clean

    Stayed in July 2025

  • Reviewed: 10 June 2025

    10
    Will be my first choice every time I’m in Aqaba
    • Leisure trip
    • Family with young children
    • Junior Suite with Pool View and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything was perfect it’s clean the staff are so welcoming and helpful

    Stayed in May 2025

  • Reviewed: 23 May 2025

    10
    Highly recommend
    • Business trip
    • Solo traveller
    • Classic King Room with Balcony - Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. It perfect!

    Amazing and highly recommended! Lovely and friendly staff and exceptional customer service. Special thanks to Mr Mohammed Al Jamal!

    Stayed in May 2025

  • Reviewed: 20 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic King Room with Balcony - Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Very disappointing that to get to the hotel you need a certified guide in the crossings We did not take into account the high cost of a certified guide and it is disappointing that the hotel does not provide such a service 😓

    Excellent breakfast, we were greeted at the reception by a girl named Dana, a stunning and special girl who helped us with everything we asked for and

    Stayed in May 2025

  • Reviewed: 11 May 2025

    9.0
    Spacious, chic and brand new 5* hotel
    • Leisure trip
    • Couple
    • Classic King Room with Balcony - Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Located in a very new district with nothing arround. Lack of choice regarding restaurants. A bar, and a bistro and/or snacking restaurant opened from morning to evening would be great Adding a rooftop bar could be nice to enjoy the view

    Very modern and beautiful hotel (opened in Sep-24) Spacious, large hall and common areas Nice rooms, well decorated and brand new Great Asian chic restaurant near the water Welcoming employees

    Stayed in May 2025

  • Reviewed: 8 May 2025

    10
    Just perfect
    • Leisure trip
    • Family with young children
    • Prestige King Suite with Balcony - Pool View
    • Stayed 1 night
    • Submitted via mobile

    Beach. Staff. Food and beverages

    Stayed in May 2025

  • Reviewed: 3 May 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite with Pool View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The location, the stuff, service .. everything

    Every thing almost perfect

    Stayed in May 2025

  • Reviewed: 29 April 2025

    10
    Suberb
    • Leisure trip
    • Group
    • Junior Suite with Pool View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Break fast was Excellent thanks

    Stayed in April 2025

  • Reviewed: 20 April 2025

    10
    Amazing!!!
    • Leisure trip
    • Solo traveller
    • Classic King Room with Balcony - Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Bit of a walk from the central, maybe 15-20 mins.

    Everything!! Staff were very helpful and accommodating, even though I travelled whilst it was Eid so hotel was completely booked out. But still offered an upgrade and very helpful throughout the stay.

    Stayed in April 2025

  • Reviewed: 18 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room with Balcony - Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Rooms are clean Hotel vibes and pool vibes are so good

    Stayed in April 2025

  • Reviewed: 15 April 2025

    10
    Excellent Hotel, The Perfect Stay in Aqaba
    • Leisure trip
    • Couple
    • Superior King Room with Balcony - Pool View
    • Stayed 2 nights
    • Submitted via mobile

    The perfect place from which to stay and explore Aqaba. Very elegant, clean, comfortable and warm room. Plenty of Space. Can’t be better. Great interior and really excellent breakfast, nice and clean pool area and Beach . Friendly welcoming staff trying to assist and make your stay as memorable as possible. The hotel is central within easy reach of shops, eating places and beach. Would definitely recommend Thank you! And will certainly be back.

    Stayed in April 2025

  • Reviewed: 8 April 2025

    9.0
    Superb
    • Family with young children
    • Classic King Room with Balcony - Mountain View
    • Stayed 1 night
    • Submitted via mobile

    No thing

    Every thing

    Stayed in April 2025

  • Reviewed: 1 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The beachfront and rooms

    Stayed in April 2025

Showing 1 – 25

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