9.1

Reviews of The St. Regis Amman 5 stars

5th Circle, Shafiq Al Hayek Street,, Abdoun, 11185 Amman, Jordan

  • Barghut

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    The staff especially the pool were very professional and friendly. Restaurant staff were also extremely professional.

    The room cleaning need to be improved

  • Shaima

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review

    Everything was great starting staff who welcome you untill you get your room

    The decorationg

  • Kasem

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
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  • Adnan

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Islam

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Saeed

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
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  • Muthanna

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Samer

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    The staff is friendly and willing to help, the place is clean, the hotel looks stunning, the food at Tamara's restaurant was enjoyable, and the breakfast was also very rich.

    The room cleaning staff was late cleaning the room, this tent was fixed immediately after I picked up the phone to the reception.

  • Majed

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
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  • Mario

    Reviewed: 11 August 2025 · Stayed in May 2025

    Verified review
  • Randa

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Rawan

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
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  • Elvira

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Smart staff and luxurious facilities

    Nothing !

    Property response:

    Dear our Valued guest, On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, The St. Regis Amman Team

    Dear our Valued guest, On behalf of the entire hotel team, I want to thank you for sharing your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedb… Show more

    The St. Regis Amman
    24 July 2025
  • Oday

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    Sima

    Reviewed: 29 June 2025 · Stayed in April 2025

    Verified review
  • Hashim

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review
  • Shamsa

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review
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  • Khalil

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review
  • Mohamed

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review

    Everything was nice. The staff are exceptionally very good. I would like to thank Mosab, Anas and Ahmed at the Breakfast. I would like to thank Omar and Mohamed by the pool

    The number of stretchers and tables by the pool was limited, the weather was very nice, so everyone went to the pool. I guess the number should be re viewed by the hotel management.

    Property response:

    Dear Mr. Mohamed Thank you for taking the time to share your kind words and constructive feedback following your recent stay with us. We are truly delighted to hear that you had a pleasant experience and that our team members made a positive impression. Your special mention of Mosab, Anas, and Ahmed at breakfast, as well as Omar and Mohamed by the pool, has been shared with them and the entire team—they were thrilled to be recognized for their efforts. We also appreciate your comments regarding the availability of stretchers and tables by the pool. Your observation is very valid, especially during times of high occupancy and favorable weather. Please rest assured that your feedback has been forwarded to our management team for review, as we continuously strive to enhance our guest experience. We hope to have the pleasure of welcoming you back soon. Warm regards, The St. Regis Amman Team

    Dear Mr. Mohamed Thank you for taking the time to share your kind words and constructive feedback following your recent stay with us. We are truly delighted to hear that you had a pleasant experience and that our team members made a posit… Show more

    The St. Regis Amman
    24 July 2025
  • Dalal

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review

    Staff hospitality and excellent customer service

    Entrance and finding the way to elevator is confusing and not easy , I like spacious entrance … scattered lobby..

    Property response:

    Dear Ms. Dalal, Thank you for taking the time to share your recent experience with us. We are truly pleased to hear that you appreciated the hospitality and excellent customer service provided by our team. Your kind words are a great encouragement and will be shared with all staff members involved. We also value your constructive feedback regarding the layout of the entrance and the accessibility of the elevators. We understand how important a clear and welcoming arrival experience is, and we regret any inconvenience caused. Your comments have been noted and will be reviewed by our management team as we continuously strive to enhance our guest experience. It is also wonderful to know that you enjoyed the spaciousness of the entrance we are glad it contributed positively to your stay. Kind Regards, The St Regis Amman Team We hope to have the pleasure of welcoming you back in the near future.

    Dear Ms. Dalal, Thank you for taking the time to share your recent experience with us. We are truly pleased to hear that you appreciated the hospitality and excellent customer service provided by our team. Your kind words are a great enco… Show more

    The St. Regis Amman
    24 July 2025
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  • Jawad

    Reviewed: 9 June 2025 · Stayed in May 2025

    Verified review
  • Anonymous

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 5 June 2025 · Stayed in June 2025

    Verified review
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  • Charlotte

    Reviewed: 5 June 2025 · Stayed in May 2025

    Verified review

    Exceptional service from Ahmad Ali Afaneh in the St Regis ground floor bar, and Ahmad Abuobeid in the top floor bar. Both went above and beyond to make the stay special, and I cannot thank them enough for such dedicated service! Thoroughly recommend

    Property response:

    Dear Ms. Charlotte Thank you for your feedback and for taking the time to recognize the exceptional service provided by our team. We are truly delighted to hear that Ahmad Afaneh and Ahmad Abu obeid made such a positive impact on your stay. Your kind words have been shared with both gentlemen and their respective teams, they are honored to be acknowledged for their dedication and hospitality. It is always our goal to create memorable experiences for our guests, and we are thrilled to know that their efforts contributed to making your visit special. We look forward to welcoming you back to St. Regis in the near future. Warm regards, St Regis Amman team

    Dear Ms. Charlotte Thank you for your feedback and for taking the time to recognize the exceptional service provided by our team. We are truly delighted to hear that Ahmad Afaneh and Ahmad Abu obeid made such a positive impact on your sta… Show more

    The St. Regis Amman
    24 July 2025
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