The room cleaning need to be improved

The staff especially the pool were very professional and friendly. Restaurant staff were also extremely professional.

Stayed in August 2025

The decorationg

Everything was great starting staff who welcome you untill you get your room

Stayed in July 2025

The room cleaning staff was late cleaning the room, this tent was fixed immediately after I picked up the phone to the reception.

The staff is friendly and willing to help, the place is clean, the hotel looks stunning, the food at Tamara's restaurant was enjoyable, and the breakfast was also very rich.

Stayed in August 2025

The number of stretchers and tables by the pool was limited, the weather was very nice, so everyone went to the pool. I guess the number should be re viewed by the hotel management.

Everything was nice. The staff are exceptionally very good. I would like to thank Mosab, Anas and Ahmed at the Breakfast. I would like to thank Omar and Mohamed by the pool

Stayed in June 2025

Entrance and finding the way to elevator is confusing and not easy , I like spacious entrance … scattered lobby..

Staff hospitality and excellent customer service

Stayed in June 2025

Exceptional service from Ahmad Ali Afaneh in the St Regis ground floor bar, and Ahmad Abuobeid in the top floor bar. Both went above and beyond to make the stay special, and I cannot thank them enough for such dedicated service! Thoroughly recommend

Stayed in May 2025

No issues

Amazing staff. Very kind, very professional, so special. Two of us were celebrating our wedding anniversary and your people went far, far beyond our dreams and expectations. They made us fell like we celebrated this occasion with family and friends, thanks for that. We will remember this forever. Flowers, gift, everything! Unfortunetly, we don't remember all staff names, but our dinner at Zenith was memorable thank to Sohaib. And during our last day breakfast we were surprised again by a delicious love pancake and wishes and best spa treament that we ever had. We travel a lot, but this place is on the very top of hospitality.

Stayed in April 2025

The property is aging a bit and could use a refresh, but is kept to high standards

The breakfast was great- the room it was held in and the service in particular

Stayed in March 2025

Very attentive and friendly staff, special thanks to Haman who made our stay extra special, his hospitality always brought a smile to my face!

Stayed in April 2025

Nothing

Luxury furniture, comfortable beds, room service & clean ones, friendly staff, excellent arrival experience ( special thanks)

Stayed in April 2025

Everything is perfect

Stayed in February 2025

The room decor was light and bright, which I like and helped my reading. But its creativity seemed a little lacking, for a great hotel.

The staff were very anticipatory, actively looking for my possible needs. I have seen this before, but not at this extent.

Stayed in January 2025

The spa atmosphere was perfect, yet, the masseuse needs to enhance the massage service as it was not as professional as St Regis standard. Other than that nothing, everything was perfect

Everything. Very professional stuff (special thanks to Mr Moustafa reception). You feel welcomed once you arrive till you leave and everything up to standard. The restaurant and breakfast all were perfect

Stayed in December 2024

Location not ideal if you prefer to be closer to central Amman.

Excellent Buffet Breakfast. Excellent staff who were very attentive.

Stayed in November 2024

Extremely kind and helpful staff, comfortable and well appointed rooms

Stayed in November 2024

WC hardware

Cleanness of the room and hotel, quality of food and amenities

Stayed in November 2024

There was nothing we did not like.

The staff were fantastic. They took care of our every need and ensured that our holiday got off to a brilliant start. Staff were friendly, helpful and efficient. The room was opulent and well-maintained. The attention to detail at every point from the treats left in the room, the nibbles with drinks and the personalised cups at breakfast made the stay special.

Stayed in October 2024

nothing

Luxurious rooms, clean, great view from roof top terrace, very friendly staff

Stayed in September 2024

Far too expensive Limited swimming pool facilities

N/A

Stayed in October 2024

Nothing!

The St. Regis Amman truly sets the bar for luxury and hospitality. Having stayed in over 30 hotels across the globe, I can confidently say this has been my best experience yet. What makes this hotel stand out is not just the stunning décor or the luxurious amenities, but the exceptional staff. From the moment we arrived, the team was warm, welcoming, and incredibly attentive, going above and beyond to ensure our stay was perfect. Every interaction with the staff made us feel at home. Their friendliness, professionalism, and willingness to help with anything we needed created a level of comfort that’s rare, even in the most prestigious hotels. Whether it was assisting with dinner reservations, offering personalized recommendations, or simply checking in to ensure we were enjoying our stay, their dedication to service was unparalleled. In a world where luxury hotels often feel impersonal, the St. Regis Amman has mastered the art of blending world-class elegance with a genuine sense of care. It’s the type of place you don’t just visit—you feel like part of the family. I can’t wait to return, and I highly recommend it to anyone seeking the ultimate in hospitality.

Stayed in October 2024

Love the Breakfast Staff... Like Mosab or Mahmoud

Stayed in September 2024

Room

Locations

Stayed in July 2024

Nothing

The staff, services and location

Stayed in September 2024

Bluetooth connection is not available.

Great staff, Clean Facilities, Location

Stayed in September 2024