9.5

Reviews of The Ritz-Carlton, Amman 5 stars

Amman, 5th Circle, Al Kindi Street, Abdoun, 11185 Amman, Jordan

  • Yasmin

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Shatha

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Chemali

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    breakfast was beyond expectations, location was perfect...

    nothing...

  • Islam

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Mai

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Everything was perfect, the rooms, the staff, the food, the atmosphere is really luxurious and comfortable.

    All the noise from the weddings in the lobby and the pool was horrible, and it also interfered with our entertainment and comfort.

  • See the hotel
  • Jalal

    Reviewed: 21 August 2025 · Stayed in July 2025

    Verified review
  • Jiji10

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The best place to stay. Top noch into everything

    None

  • Ibrahim

    Reviewed: 20 August 2025 · Stayed in June 2025

    Verified review
  • See the hotel
  • Sjh

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Rahul

    Reviewed: 17 August 2025 · Stayed in June 2025

    Verified review

    No words , Ritz is actually the best ever

    Zero

  • Omar

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Anonymous

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Feras

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Mohammed

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • 7.0 Good
    Anonymous

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    I was surprised at the end of my trip when, during checkout, I was charged an additional 2% for a new tax—even though I had paid the full amount, including taxes, one or two weeks earlier at the time form booking. On top of that, there were a couple of extra charges for services I didn’t even use. If I hadn’t asked for a detailed breakdown, I would have ended up paying more than I should have.

    Property response:

    Dear Guest, Thank you for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations. Please accept our sincere apologies for any inconveniences you may encountered during your recent stay with us. Please let me know if you will be able to send me your contact details for further details about your experience with us! Looking forward to welcoming you back in the near future. Best Regards, Rula Hamideh-Guest Relations & Club Lounge Manager

    Dear Guest, Thank you for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations. Please accept our sincere apologies for any inconveniences you may encountered during your r… Show more

    The Ritz-Carlton, Amman
    13 August 2025
  • Anonymous

    Reviewed: 11 August 2025 · Stayed in June 2025

    Verified review
  • Ahmad

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Jbaren

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    All is perfect

    Property response:

    Dear Mr. Jbaren, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards, Rula Hamideh-Guest Relations & Club Lounge Manager

    Dear Mr. Jbaren, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forwar… Show more

    The Ritz-Carlton, Amman
    13 August 2025
  • Omar

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • Heyam

    Reviewed: 9 August 2025 · Stayed in June 2025

    Verified review
  • See the hotel
  • Alwaleed

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
  • Mohammed

    Reviewed: 8 August 2025 · Stayed in July 2025

    Verified review

    Good

    Property response:

    Dear Mr. Mohammed, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards, Rula Hamideh-Guest Relations & Club Lounge Manager

    Dear Mr. Mohammed, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forw… Show more

    The Ritz-Carlton, Amman
    13 August 2025
  • Hosni

    Reviewed: 8 August 2025 · Stayed in July 2025

    Verified review

    Clean, polite staff, great service and amazing atmosphere.

    Property response:

    Dear Mr. Hosni, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward to welcoming you back in the near future. Best Regards, Rula Hamideh-Guest Relations & Club Lounge Manager

    Dear Mr. Hosni, Thank you for the delightful review and for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations, and we are ecstatic that we met that mark! Looking forward… Show more

    The Ritz-Carlton, Amman
    13 August 2025
  • See the hotel
  • Riyad

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    The hotel is very beautiful.

    The check-in was way too late, even after 2pm which said when we could check in... I got my room by 6pm.

    Property response:

    Dear Mr. Riyad, Thank you for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations. Please accept our sincere apologies for any inconveniences you have encountered due to the delay of receiving your room. I have shared your comment with the relevant department in order not to reoccur again. Looking forward to welcoming you back in the near future. Best Regards, Rula Hamideh-Guest Relations & Club Lounge Manager

    Dear Mr. Riyad, Thank you for taking the time to share your feedback. Our priority is to create a memorable experience that exceeds your expectations. Please accept our sincere apologies for any inconveniences you have encountered due to t… Show more

    The Ritz-Carlton, Amman
    13 August 2025
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...