Reviews of The Abdali Boulevard Hotel 5 stars
Rafiq Al Hariri Avenue Abdali Area, Abdali , 11195 Amman, Jordan
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Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat customer service
During the last day or so we didn't have any toilet paper or hand soap
Dear Ahmed, Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and that we did not meet your expectations during your stay. Please accept my sincere apologies for the inconvenience you faced At The Abdali Boulevard Hotel, we strive to deliver the highest standards of service and hospitality, and your comments are extremely valuable to us, and we will use them to improve and ensure that your next experience with us will be a truly memorable stay. We hope to welcome you back in the near future and restore your confidence in us. Warm regards, Bassam Abu Hassan General Manager
Dear Ahmed, Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and that we did not meet your expectations during your stay. Please accept my sincere apologies for the inconv… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation
Noisy and unequipped kitchen
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe only positives during my stay were the security guard, Ahmed, who was kind and professional, and the front desk agent working the midnight shift (unfortunately I don’t remember his name), who was also polite and helpful.
Staff: The staff should be more welcoming and friendly. The lack of warmth was noticeable from the very start. Lobby & Atmosphere: The lobby desperately needs improvement. It felt extremely dim and depressing — almost like entering a prison. There were no candles, no proper lighting, and no uplifting touches to create a welcoming environment. Room Condition: The room was very dirty. The floor wasn’t maintained properly, and there were no mats. Cleanliness standards clearly need to be improved. Noise & Location: The building I was staying in was located right opposite the street. It was impossible to sleep because of constant horns blaring until 3am. Soundproofing or better room placement should be considered. Amenities: They ran out of extra beds, which added to the inconvenience. Overall, the stay lacked comfort, cleanliness, and hospitality. With improvements in staff attitude, better upkeep of rooms, an uplifting lobby environment, and addressing noise issues, the experience could be much better.
Dear Khalifa Sultan, Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and that we did not meet your expectations during your stay. Please accept my sincere apologies for the inconvenience you faced. At The Abdali Boulevard Hotel, we strive to deliver the highest standards of service and hospitality, and your comments are extremely valuable to us, and we will use them to improve and ensure that your next experience with us will be a truly memorable stay We hope to welcome you back in the near future and restore your confidence in us. Warm regards, Bassam Abu Hassan General Manager
Dear Khalifa Sultan, Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and that we did not meet your expectations during your stay. Please accept my sincere apologies for t… Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewThe stuff on the front desk was friendly and kindly (female)
Toilet is having water blocked ( shower )
Dear Ahmed Thank you so much for sharing your wonderful feedback with us! We are truly delighted to know that you enjoyed your stay and that our team was able to make your experience memorable. Please note that your comment has been shared with the concerned team We hope to see you again soon Warmest regards, Bassam Abu Hassan General Manager
Dear Ahmed Thank you so much for sharing your wonderful feedback with us! We are truly delighted to know that you enjoyed your stay and that our team was able to make your experience memorable. Please note that your comment has been share… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewNo good
Dear Thaier, Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and that we did not meet your expectations during your stay. Please accept my sincere apologies for the inconvenience you faced. At The Abdali Boulevard Hotel, we strive to deliver the highest standards of service and hospitality, and your comments are extremely valuable to us, and we will use them to improve and ensure that your next experience with us will be a truly memorable stay. We hope to welcome you back in the near future and restore your confidence in us. Warm regards, Bassam Abu Hassan General Manager
Dear Thaier, Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and that we did not meet your expectations during your stay. Please accept my sincere apologies for the inconv… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewWe couldnt find an extra bed We were five peapole with 4 beds
Dear Shahd, Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and that we did not meet your expectations during your stay. Please accept my sincere apologies for the inconvenience you faced. At The Abdali Boulevard Hotel, we strive to deliver the highest standards of service and hospitality, and your comments are extremely valuable to us, and we will use them to improve and ensure that your next experience with us will be a truly memorable stay. We hope to welcome you back in the near future and restore your confidence in us. Warm regards, Bassam Abu Hassan General Manager
Dear Shahd, Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and that we did not meet your expectations during your stay. Please accept my sincere apologies for the inconv… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe location
The rooms was dirty even when they cleaned it
Dear Mohamad, Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and that we did not meet your expectations during your stay. Please accept my sincere apologies for the inconvenience you faced. At The Abdali Boulevard Hotel, we strive to deliver the highest standards of service and hospitality, and your comments are extremely valuable to us, and we will use them to improve and ensure that your next experience with us will be a truly memorable stay. We hope to welcome you back in the near future and restore your confidence in us. Warm regards, Bassam Abu Hassan General Manager
Dear Mohamad, Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and that we did not meet your expectations during your stay. Please accept my sincere apologies for the inco… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe location and the people
The time of the check in and when need something is get late until we received.
Dear Hadi, Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and that we did not meet your expectations during your stay. Please accept my sincere apologies for the inconvenience you faced. At The Abdali Boulevard Hotel, we strive to deliver the highest standards of service and hospitality, and your comments are extremely valuable to us, and we will use them to improve and ensure that your next experience with us will be a truly memorable stay. We hope to welcome you back in the near future and restore your confidence in us. Warm regards, Bassam Abu Hassan General Manager
Dear Hadi, Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and that we did not meet your expectations during your stay. Please accept my sincere apologies for the inconven… Show more