Reviews of Shams Alweibdeh Hotel Apartments
Al-Baouneyah Street ,Building #59, Abdali , 00962 Amman, Jordan
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewA more than wonderful place.. The employee Rakan at the reception is kind and professional The apartments are spacious, there is a swimming pool and free parking.
Nothing
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewI highly recommend it for the kind staff and clean facilities
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewMy stay at this hotel Apartments building was wonderful. The apartment was very clean, comfortable, and exactly as shown in the photos. It had everything I needed, and the staff were incredibly kind and helpful. Khaled, in particular, was so nice and supportive—he really made my stay feel like home. I would definitely recommend this place! Thank you so much. Roula
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewExcellent location and amenities, great value and very professional staff, recommended !
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewkind stuff and quiet area. Also, I like the services they provide.
Pool at night is dark there is no light
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewEverything ws perfect / they made me feel home . Mahmood and all the hotel management was super polite and supportive. Rooms are clean .privacy is protected .I will definitely come back . All the cleaning and room service stuff is amazing .
NA
Dear Sara, We are truly happy to hear that you felt at home during your stay with us, that's exactly the experience we aim to provide. It’s wonderful to know that Mahmood and the entire team made a positive impression and that you appreciated the cleanliness, privacy, and overall support from our staff. Regards, Hotel Management
Dear Sara, We are truly happy to hear that you felt at home during your stay with us, that's exactly the experience we aim to provide. It’s wonderful to know that Mahmood and the entire team made a positive impression and that you appre… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in May 2025
Verified reviewReviewed: 10 August 2025 · Stayed in May 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewCleaning, stufswevice, location
Nothings
Thank you Ibrahim for your kind words.. We’re thrilled to hear you enjoyed the cleanliness of the hotel and our location. We appreciate your recommendation and would be honored to welcome you back again soon. Kind regards, Hotel Management
Thank you Ibrahim for your kind words.. We’re thrilled to hear you enjoyed the cleanliness of the hotel and our location. We appreciate your recommendation and would be honored to welcome you back again soon. Kind regards, Hotel Manageme… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewFree parking, great view from breakfast area. I have to say this was my best experience ever with hotel staff. The service is 7 stars.
Bit outdated. I thought it was a newer establishment
Thank you Toufic for your kind words.. We’re thrilled to hear you enjoyed the hotel facilities.. We appreciate your recommendation and would be honored to welcome you back again soon. Kind regards, Hotel Management
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe property is located in a beautiful area in Amman. The rooms were spacious and the pool outside makes it perfect for families. This is my first choice in Amman. The staff is always available; Mahmoud and Khaled from the reception are super kind
Breakfast choices could be better
Thank you Jamal for your kind words and for sharing your experience with us, we are thrilled to hear that you enjoyed your stay and appreciated our spacious rooms, beautiful location, and family-friendly pool area. It means a lot to us that you consider our property your first choice in Amman. We hope to welcome you back again soon. Kind regards, Hotel Management
Thank you Jamal for your kind words and for sharing your experience with us, we are thrilled to hear that you enjoyed your stay and appreciated our spacious rooms, beautiful location, and family-friendly pool area. It means a lot to us that… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewOur stay at this hotel was nothing short of perfect. The rooms were exceptionally clean and comfortable, the atmosphere was peaceful, and the overall service was top-notch. From the facilities to the dining options, everything was designed to offer true relaxation and convenience. It truly felt like a home away from home. What made our experience even more special were Mahmoud and Rakan. These two went above and beyond to ensure every detail of our trip was taken care of. They professionally arranged everything — from our airport pickup, to our daily tours, and even our transfer back at the end of the stay. Their coordination was seamless and thoughtful. Mahmoud and Rakan were always responsive, kind, and genuinely caring. Thanks to them, our trip was stress-free and full of unforgettable moments. If you're visiting this hotel, I highly recommend asking for their support — they truly made all the difference. Thank you, Mahmoud and Rakan, for your incredible hospitality!
Thank you so much for your wonderful review. We are truly happy to hear that you enjoyed your stay with us and found our team helpful and responsive as we always aim to make our guests feel supported and welcome. Looking forward to welcoming you back on your next visit. Kind regards Hotel Management
Thank you so much for your wonderful review. We are truly happy to hear that you enjoyed your stay with us and found our team helpful and responsive as we always aim to make our guests feel supported and welcome. Looking forward to welcom… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThere is a mosque nearby, so the call to prayer can be heard very loudly several times a day.
Thank you Martin for staying with us and for your feedback. Looking forward to welcoming you back on your next visit. Kind regards Hotel Management
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe hotel was very functional and convenient. We were upgraded due to low vacancy. The staff were very helpful and friendly. The hotel is pretty handy to get to the major sites in Amman as Ubers are very cheap. The hotel is Less than 10 mins walk from a cluster of really nice trendy restaurants and cafes that serve a good array of dishes
The rooms are a bit dated
Dear Geoffrey, Thank you for taking the time to share your feedback. we are happy to hear that you enjoyed our walkable location and our staff services. We hope to welcome you back again soon. Kind regards, Hotel Management
Reviewed: 20 July 2025 · Stayed in July 2025
Verified review