8.4

Reviews of Sheraton Amman Al Nabil Hotel 5 stars

5th Circle, Zahran Street, Abdoun, 11183 Amman, Jordan

  • Abdulrahman

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Ramzy

    Reviewed: 26 August 2025 · Stayed in July 2025

    Verified review
  • Hakam

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    breakfast was excellent, staff are helpful , Receptionist Mr Yousef was very helpful

    some noisy from the window

    Property response:

    Dear Hakam, We're delighted to hear that you had a wonderful time at Sheraton Amman Al Nabil Hotel. Your feedback means a lot to us, and we look forward to welcoming you back again in the future for another memorable experience. Warm regards, Saleh AlFarajat | Director of Operations, Sheraton Amman Al Nabil Hotel

    Dear Hakam, We're delighted to hear that you had a wonderful time at Sheraton Amman Al Nabil Hotel. Your feedback means a lot to us, and we look forward to welcoming you back again in the future for another memorable experience. Warm re… Show more

    Sheraton Amman Al Nabil Hotel
    27 August 2025
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  • Yasmeen

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Abdar

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Hotel is well situated and appointed.

    Check in was a problem

    Property response:

    Dear Abdar, Thank you for taking the time to share your feedback. We appreciate your rating and are glad you enjoyed your stay. We hope to have the pleasure of welcoming you again at Sheraton Amman Al Nabil Hotel and making your next visit even more memorable. Warm regards, Saleh AlFarajat | Director of Operations, Sheraton Amman Al Nabil Hotel

    Dear Abdar, Thank you for taking the time to share your feedback. We appreciate your rating and are glad you enjoyed your stay. We hope to have the pleasure of welcoming you again at Sheraton Amman Al Nabil Hotel and making your next visit … Show more

    Sheraton Amman Al Nabil Hotel
    25 August 2025
  • Media

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
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  • Media

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review
  • Rand

    Reviewed: 19 August 2025 · Stayed in July 2025

    Verified review

    Location Space Breakfast

    Very old rooms. Needs renovation

    Property response:

    Dear Rand, Thank you for sharing your feedback. We are delighted to know you enjoyed our location, the spaciousness of our hotel, and our breakfast offerings. We continuously strive to enhance the guest experience and look forward to welcoming you back to Sheraton Amman Al Nabil Hotel. Warm regards, Saleh AlFarajat | Director of Operations, Sheraton Amman Al Nabil Hotel

    Dear Rand, Thank you for sharing your feedback. We are delighted to know you enjoyed our location, the spaciousness of our hotel, and our breakfast offerings. We continuously strive to enhance the guest experience and look forward to welco… Show more

    Sheraton Amman Al Nabil Hotel
    20 August 2025
  • Muain

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Location, warm welcome, staff cooperation, breakfast, restaurants, space

    I booked a non smoking room, yes I got it but people still smoking in the non smoking rooms. I complained to the management but said they told the customers but they do not listen. I think they need to apply tough measures for those who still smoke in the non-smoking rooms.

    Property response:

    Dear Muain, Thank you for sharing your feedback. We are delighted to hear you enjoyed our location, warm welcome, attentive staff, and dining options. We continuously strive to enhance the guest experience and look forward to welcoming you back to Sheraton Amman Al Nabil Hotel. Warm regards, Saleh AlFarajat | Director of Operations, Sheraton Amman Al Nabil Hotel

    Dear Muain, Thank you for sharing your feedback. We are delighted to hear you enjoyed our location, warm welcome, attentive staff, and dining options. We continuously strive to enhance the guest experience and look forward to welcoming you… Show more

    Sheraton Amman Al Nabil Hotel
    20 August 2025
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  • Masa

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Waleed

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • Donna

    Reviewed: 18 August 2025 · Stayed in July 2025

    Verified review

    Many wonderful amenities: outdoor pool, gym, etc. Spa experience was exceptional and highly recommend the service. Morning buffet was expansive with variety of multi-cultural choices!

    Property response:

    Dear Donna, thank you for sharing your wonderful feedback! We’re delighted to know you enjoyed our outdoor pool, gym, and especially the spa experience; your recommendation means a lot to us. It’s also great to hear you appreciated the variety at our morning buffet. We look forward to welcoming you back soon for another memorable stay at Sheraton Amman Al Nabil Hotel. Warm regards, Saleh Farajat, Director of Operations

    Dear Donna, thank you for sharing your wonderful feedback! We’re delighted to know you enjoyed our outdoor pool, gym, and especially the spa experience; your recommendation means a lot to us. It’s also great to hear you appreciated the vari… Show more

    Sheraton Amman Al Nabil Hotel
    18 August 2025
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  • Anonymous

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Pool size

    Slow security reaction, furniture look old, some staff members in different areas need more hospitality training

    Property response:

    Dear Valued Guest, Thank you for taking the time to rate your experience. While we would have appreciated more insight into your stay, your feedback is still valuable to us. Should you wish to share any specific comments, we would be grateful to hear from you at guestrelation.sheratonamman@sheraton.com, as it helps us continue to improve. We hope to welcome you again in the future to better reflect the level of service we strive for. Warm regards, Saleh AlFarajat | Director of Operations, Sheraton Amman Al Nabil Hotel

    Dear Valued Guest, Thank you for taking the time to rate your experience. While we would have appreciated more insight into your stay, your feedback is still valuable to us. Should you wish to share any specific comments, we would be grate… Show more

    Sheraton Amman Al Nabil Hotel
    18 August 2025
  • Baraa

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Nothing

    Price very high compared in room and service

    Property response:

    Dear Baraa, Thank you for taking the time to rate your experience. While we would have appreciated more insight into your stay, your feedback is still valuable to us. Should you wish to share any specific comments, we would be grateful to hear from you at guestrelation.sheratonamman@sheraton.com, as it helps us continue to improve. We hope to welcome you again in the future to better reflect the level of service we strive for. Warm regards, Saleh AlFarajat | Director of Operations, Sheraton Amman Al Nabil Hotel

    Dear Baraa, Thank you for taking the time to rate your experience. While we would have appreciated more insight into your stay, your feedback is still valuable to us. Should you wish to share any specific comments, we would be grateful to … Show more

    Sheraton Amman Al Nabil Hotel
    18 August 2025
  • Jumana

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Staff is really great and very helpful!!! The room is very clean and comfortable Great breakfast Pool is clean and spacious Location is good and almost 10 minutes away (by car) from main attractions

    The rooms decorating is outdated and need replacement

    Property response:

    Dear Jumana, Thank you for sharing your feedback. We’re delighted to hear you enjoyed our helpful team, comfortable and clean rooms, breakfast, pool, and convenient location. We appreciate your comment regarding the room décor and will take it into consideration as we plan for future updates. We look forward to welcoming you again. Warm regards, Saleh AlFarajat | Director of Operations, Sheraton Amman Al Nabil Hotel

    Dear Jumana, Thank you for sharing your feedback. We’re delighted to hear you enjoyed our helpful team, comfortable and clean rooms, breakfast, pool, and convenient location. We appreciate your comment regarding the room décor and will take… Show more

    Sheraton Amman Al Nabil Hotel
    13 August 2025
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  • Sam

    Reviewed: 12 August 2025 · Stayed in July 2025

    Verified review
  • Aref

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Osama

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
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  • Mohammed

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
  • Haneen

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review
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  • Mahmoud

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
  • 3.0 Poor
    Omar

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Jehad

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
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  • Hussam

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Professionalism Quite Not too expensive

    Tooth kits and shaving kits had to be ordered and not standards in bathrooms.

    Property response:

    Dear Hussam, Thank you for your feedback. We’re glad to hear you appreciated the professionalism, quiet atmosphere, and value during your stay. We also appreciate your comments regarding the bathroom amenities and will share them with our team for consideration. We look forward to welcoming you back to Sheraton Amman Al Nabil Hotel. Warm regards, Saleh AlFarajat | Director of Operations, Sheraton Amman Al Nabil Hotel

    Dear Hussam, Thank you for your feedback. We’re glad to hear you appreciated the professionalism, quiet atmosphere, and value during your stay. We also appreciate your comments regarding the bathroom amenities and will share them with our … Show more

    Sheraton Amman Al Nabil Hotel
    5 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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