Reviews of Rival Hotel Amman 4 stars
373 Al Jama'a Street, 11941 Amman, Jordan

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewAn absolute gem and oasis at the end of a sandy, hot and brilliant tour of Jordan. Exceptional and amazing value. Constant surprises and little things like the free mini bar, outstanding breakfast and the incredible spa. Recommend the Moroccan bath! Staff were super helpful and couldn’t do enough to help. Uber really easy to use to get around. Breakfast box was provided when checked out for airport. Airport only 30 mins away! Shower amazing and bed was sooo comfy. A MUST stay on an Amman visit. The cafe is worth a visit too for dinner - amazing fresh pizza, salad and milkshakes.
It was quite far out of downtown and traffic is heavy BUT so worth it.
Reviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in May 2025
Verified reviewRoom service and spa.
Reviewed: 29 June 2025 · Stayed in May 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewStaff at front desk, breakfast area, valet and spa deserve special attention. Kind and helpful. Loved the Turkish bath!
The hookah pipes in the restaurant are a problem. We could not use the Cafe because there were so many smokers and had to eat most meals outside the hotel . Even in the breakfast area in the morning people were smoking the pipes, choking out the oxygen. Recommend only the Cafe be used for hookah and the second section be strictly non smoking.
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in April 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewGood Breakfast. Should add some different menu for different days
Reviewed: 5 May 2025 · Stayed in February 2025
Verified reviewall good
none
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewService. Top. Room service. Top Cleanliness. Top. Room size. Top
No door handles on glass in bathroom. Hard to open
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in February 2025
Verified reviewEvery thing
Reviewed: 28 March 2025 · Stayed in February 2025
Verified reviewReviewed: 26 March 2025 · Stayed in February 2025
Verified reviewVery clean and nice hotel with all commodities nearby. The spa included was top.
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewClean and comfortable
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewStaff and the Spa
Little expensive
Reviewed: 22 January 2025 · Stayed in January 2025
Verified review