Reviews of Radisson Blu Hotel, Amman Galleria Mall 5 stars
BLDG 56, ABD AR-RAHIM AL- 56, 11195 Amman, Jordan
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation, free upgrade, great staff (reception and housekeeping) that helped in making our stay super smooth, cleanliness
Room service food could be better
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewStaff are amazing and friendly
All is good
Dear Mr. Amin, Thank you for taking the time to share your feedback regarding your experience at Radisson Blu Amman, Galleria Mall. We are delighted to hear that your stay met your expectations. Your kind words are greatly appreciated. Looking forward to welcoming you back soon! Best Regards, Radisson Blu Amman Galleria Mall Management Team
Dear Mr. Amin, Thank you for taking the time to share your feedback regarding your experience at Radisson Blu Amman, Galleria Mall. We are delighted to hear that your stay met your expectations. Your kind words are greatly appreciated. … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewExcellent
NA
Dear Mr. Odeh, Thank you for taking the time to share your feedback regarding your experience at Radisson Blu Amman, Galleria Mall. We are delighted to hear that your stay met your expectations. Your kind words are greatly appreciated. Looking forward to welcoming you back soon! Best Regards, Radisson Blu Amman Galleria Mall Management Team
Dear Mr. Odeh, Thank you for taking the time to share your feedback regarding your experience at Radisson Blu Amman, Galleria Mall. We are delighted to hear that your stay met your expectations. Your kind words are greatly appreciated. … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewThe location of the hotel is excellent, very central and convenient. • I liked the interior design, facilities, and overall atmosphere of the hotel.
I reported that the minibar in my room was not cooling, but the receptionist insisted several times that it was not a malfunction and that “all rooms are like this” and the minibar was only meant to keep items at the same temperature. Later, when I called the hotel manager, a technician was sent and the minibar was repaired immediately. I was very disappointed that I was misinformed in the first place. • Some staff members were not very polite and lacked a solution-oriented attitude. • The breakfast did not meet my expectations.
Dear Mr. Orcun, Thank you for taking the time to share your recent experience at our hotel. We are regretted to find out that your stay wasn't met your expectations. Please note that we take all guest feedback seriously and will address the issues you have brought to our attention with our team. We value your feedback and are grateful for the opportunity to address your concerns. Thank you again for sharing your feedback with us. Best Regards, Radisson Blu Hotel Amman Galleria Mall Management Team
Dear Mr. Orcun, Thank you for taking the time to share your recent experience at our hotel. We are regretted to find out that your stay wasn't met your expectations. Please note that we take all guest feedback seriously and will add… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewThe breakfast excellent and varied with beautifully arranged, your staff is cooperative and helpful the hotel had good location in diverse commercial area and transportation is easy and available
i think you need to follow up bathroom cleaning with towel changing every day to be fair all other thinks is good
Dear Mr. Saad, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay and that you enjoyed at Radisson Blu . We take all guest feedback seriously and will address the note you have brought to our attention with our team. We value your feedback and are grateful for the opportunity to address your concerns. Thank you again for sharing your feedback with us. Best Regards, Radisson Blu Hotel Amman Galleria Mall
Dear Mr. Saad, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay and that you enjoyed at Radisson Blu . We take all guest feedback seriously and will addres… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe location was perfect, the staff were so nice and welcoming
You can here every single word from the other room … there is no noise cancellation and its so annoying
Dear Ms. Amanda, Thank you for taking the time to share your recent experience at our hotel. We are regretted to find that your stay is not meet your expectations. We take all guest feedback seriously and will address the issues you have brought to our attention with our team. We value your feedback and are grateful for the opportunity to address your concerns. Thank you again for sharing your feedback with us. Regards, Radisson Blu Hotel Amman Galleria Mall
Dear Ms. Amanda, Thank you for taking the time to share your recent experience at our hotel. We are regretted to find that your stay is not meet your expectations. We take all guest feedback seriously and will address the issues you h… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewFriendly staff.. excellent room.. nice view.. excellent location.. will definitly repeat it..
They took my bukhoor burner as prohibited for safety which never happened in any other hotel before. I understand its for safety.. They dont deliver food orders coming from outside to the room. I had to go down every single time to pick up
Dear Ms. Sara, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay and that you enjoyed at Radisson Blu . We take all guest feedback seriously and will address the issues you have brought to our attention with our team. We value your feedback and are grateful for the opportunity to address your concerns. Thank you again for sharing your feedback with us. Best Regards, Radisson Blu Hotel Amman Galleria Mall
Dear Ms. Sara, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay and that you enjoyed at Radisson Blu . We take all guest feedback seriously and will add… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewEverything
Nothing
Dear Mr. Awad, Thank you for taking the time to share your feedback regarding your experience at Radisson Blu Amman, Galleria Mall. We are delighted to hear that your stay met your expectations. Your kind words are greatly appreciated. Looking forward to welcoming you back soon! Best Regards, Radisson Blu Amman Galleria Mall Management
Dear Mr. Awad, Thank you for taking the time to share your feedback regarding your experience at Radisson Blu Amman, Galleria Mall. We are delighted to hear that your stay met your expectations. Your kind words are greatly appreciated. … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewDear Ms. Hala, Thank you for taking the time to share your feedback regarding your experience at Radisson Blu Amman, Galleria Mall. We are delighted to hear that your stay met your expectations. Your kind words are greatly appreciated. Looking forward to welcoming you back soon! Best Regards, Radisson Blu Amman Galleria Mall
Dear Ms. Hala, Thank you for taking the time to share your feedback regarding your experience at Radisson Blu Amman, Galleria Mall. We are delighted to hear that your stay met your expectations. Your kind words are greatly appreciated. L… Show more