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Reviews of Prime Hotel 3 stars

Shmeisani - Elia Abu Madi Street - 1, Abdali , 11110 Amman, Jordan

#116 of 188 hotels in Amman

Guests' Choice

Review score

Based on 90 hotel reviews

8.1

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.4

  • Facilities

    7.5

  • Staff

    9.2

  • Value for money

    7.9

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 12 August 2025

    9.0
    I spent an amazing 8 nights
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 8 nights
    • Submitted via mobile

    Not sure .. One thing which is not caused by the hotel itself: There are a couple (coffee shops) in the area, that are not really coffee shops, but scammers or (night clubs). Just be careful as I've been warned by many people of that whenever I ask for a place to work with a cup of coffee and my laptop.

    Staff is amazing, very friendly and very willing to help with anything ... Everyone, from the reception to the housekeepers .. Especially Jamal, since he was the one I communicated with the most based on my availability time. The facility is good, clean, the bed is comfortable for long night sleeping .. AC is good, theres a comfy chair and desk for remote work. The surrounding environment has everything, a bakery very close by to get delicious and cheap breakfast, as well as many other stores or restaurants.

    Stayed in August 2025

  • Reviewed: 10 July 2025

    9.0
    Excellent for a few nights bed and breakfast. I don’t usually have food in hotels so I didn’t try the breakfast.
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Only Turkish coffees available or free cream in the bedroom

    Staff attitudes and willingness to do their utmost to keep you comfortable, Location, room size and facilities are good for the purpose

    Stayed in July 2025

  • Reviewed: 20 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff and decent room in as prime location.

    Stayed in April 2025

  • Reviewed: 19 July 2024

    9.0
    Great stay at an affordable price
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    The water drainage system in the bathroom needs fixing

    Greet location

    Stayed in June 2024

  • Reviewed: 9 July 2024

    9.0
    Superb
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nice stuff and comfortable 👌

    Stayed in July 2024

  • Reviewed: 30 April 2024

    8.0
    nice stay for one night
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    not clean

    small and nice hotel next to Hilton all restaurants and café are near the location

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Great value for money
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Welcoming and kind staff, great location, clean and comfortable

    Stayed in April 2024

  • Reviewed: 29 November 2023

    8.0
    Very good
    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 4 nights

    The location is great and the hotel staff a really helpful

    Mervat and the night manager always go the extra mile to make sure your stay is to your liking.

    Stayed in November 2023

  • Reviewed: 17 October 2023

    9.0
    Friendly staff, good location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room exactly like in photos. Very friendly staff

    Stayed in October 2023

  • Reviewed: 24 September 2023

    9.0
    Cheers Prime with nice behavior of your friendly staff
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    No having breakfast which made to go to other restaurant for having my breakfast

    The behavior's of the staff was friendly

    Stayed in September 2023

  • Reviewed: 21 August 2023

    8.0
    safe, clean, comfortable
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights

    the sound of the A.C was very loud

    1. the hotel location near al Abdali mall 2. the welocme drink was a nice gesture 3. service 24 hrs, always available and fast 4. A.C :)

    Stayed in August 2023

  • Reviewed: 15 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 6 nights
    • Submitted via mobile

    Excellent service

    Stayed in August 2023

  • Reviewed: 5 July 2023

    8.0
    Good for budget and helpful staff
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location

    Stayed in July 2023

  • Reviewed: 2 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 6 nights
    • Submitted via mobile

    Room was a little noisy

    Friendly and helpful staff

    Stayed in May 2023

  • Reviewed: 27 May 2023

    8.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    The hotel entrance was hard to find due to its small size, which was inconvenient. Moreover, some lights in the room needed maintenance, resulting in insufficient lighting inside.

    Considering the size of the room and its convenient location, the hotel offered a remarkably affordable price. The staff members were incredibly helpful.

    Stayed in March 2023

  • Reviewed: 5 May 2023

    7.0
    It's a good option for a short stay , whether business or leisure.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights

    The room I booked first needed a lot of maintenance, the sockets weren't working neither was the TV and same for the table lamp. Yet , this all was addressed he minutes I talked to the staff

    The staff is very cooperative and helpful. I received a room upgrade the minute I reported problems in my room which didn't have any problems . The location is excellent and getting a taxi / Uber/ Careem is extremely easy.

    Stayed in April 2023

  • Reviewed: 22 April 2023

    7.0
    Modest budget accommodation.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    many amenities in the room could be easily fixed and improved, such as bathroom sink is loose, water pressure in the shower very weak, sockets damaged or broken, curtain did not close fully. Guests in the room across from us smoked and the smell of smoke penetrated through the door into our room. OK because it’s a budget accomodation but could be better taking care of.

    very affordable hotel in a good location close to restaurants in Amman. Private parking included.

    Stayed in April 2023

  • Reviewed: 7 April 2023

    8.0
    Overall, a pleasant stay with a few minor hiccups, but definitely worth the price and location.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 4 nights

    The only downsides were the occasional shortage of hot water in the shower (you have a limit for hot water), which could be a bit frustrating, and the fact that I had to ask for drink water daily.

    I liked the hotel's convenient location near the center of Amman city, as well as the helpful and friendly staff who were always willing to assist. It was also a great value for the money spent.

    Stayed in April 2023

  • Reviewed: 28 March 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were very lovely and helpful. Cooked me a very quick breakfast when I didn't have much time, lent me a charger and generally kind and you felt like they would really look after you. It is a basic hotel but perfect for a couple of nights and very good value

    Stayed in March 2023

  • Reviewed: 22 March 2023

    9.0
    Very nice stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    The Hotel is located in central area, next to all the "big" hotels and the area around has a lot of small shops and restaurants. The area is very safe and the walk from the hotel to Abdali Mall is just 10 min. Our room was very big and the ac/ heating worked perfectly. The staff was amazing and very helpful, especially Mrs. Mervat at the Frontdesk. Will book again when in Amman

    Stayed in February 2023

  • Reviewed: 9 February 2023

    8.0
    enjoy your stay in Amman
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    Great location and easy to find: just opposite the Hilton. next to it AMAZING restaurant kabab ji with delicious local food. pharmacy, shisha street, two shops. 15 mins from the modern city center. but the diamond is the staff. Lady manager took care of me when I was sick, she also helped me with other needs. I have never felt so welcome in my life.

    Stayed in January 2023

  • Reviewed: 21 October 2022

    8.0
    overall pleasant
    • Business trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted via mobile

    Doors are not noise proof and you can hear your neighbor. Fortunately my neighbor was not a very loud person.

    location staff cleanliness comfortable beds breaking value for the money

    Stayed in October 2022

  • Reviewed: 29 September 2022

    8.0
    Very good
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    staff

    Stayed in September 2022

  • Reviewed: 27 September 2022

    7.0
    Good
    • Business trip
    • Group
    • Single Room
    • Stayed 5 nights

    I did not like the smell of humidity in the room, which was quite noticeable.

    I liked the colors of the room and the new furniture and the light distribution of the room. In addition to the staff's sweet reception and helpful recommendations.

    Stayed in September 2022

Showing 1 – 25

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