Reviews of Petra Moon Luxury Hotel 5 stars

We had a wonderful stay. The rooms were perfect with excellent showers and amenities. The rooftop pool and jacuzzi were fabulous, offering the most amazing views. All staff were excellent, helpful, and very accommodating. The kids loved their fresh pancakes shaped like teddy bears and the adults loved the fresh orange juice. The complementary mini bar was a very nice touch. The location is excellent and within a few minutes walking distance to the entrance of Petra. We will recommend this hotel to everyone we know.

Minor detail but they could improve the selection and quality of the breakfast items. The only real downside is the walk back to the hotel from Petra entrance. As the hotel is on a hill, it was a steep upward walk so I caution those with health issues or advanced age to prepare for this.

Really lovely hotel right on the doorstep of Petra's visitor centre/museum/entrance. All the staff were so helpful & accommodating, and the rooftop pool is a great spot to cool down after a long day of walking! Thanks for a great stay.

This is by far the best hotel in Petra. Don’t waste your money anywhere else. Seriously

Nothing

The people were amazing, and the location was great!

Roof top restaurants Great staff and service

exceptional, comfy, with spotlessly clean rooms, modern amenities, and outstanding customer service that made the experience truly memorable. I highly recommend this hotel for its perfect location, great facilities, and attentive staff!

Nothing

Petra Moon Hotel is a very nice place to stay — clean, comfortable, and in a great location just steps from the entrance to Petra. The staff were extremely friendly and helpful, always going out of their way to assist us. The rooms were very clean and well-maintained, and we especially appreciated the personal touch with a customized welcome letter and sweets waiting for us in the room. It made us feel truly welcomed and valued. Highly recommend this hotel for anyone visiting Petra!

Great spacious and spotless rooms, very nice staff and good breakfast. Modern place, with everything in mint condition

Breakfast and gym.

No complaints.

Great location and nice views.

Great location, friendly staff, lovely rooftop spa

The spa was not great - not very clean and pretty average massage

The comfort and the large of the room. And also location is very good

Food is terrible. And the room is not clean enough.

The hotel is within walking distance to the Petra Visitors Centre, which is very convenient. The hotel itself is lovely - we had a beautiful room with a view of the mountains. The room appears to have been recently refurbished and is tastefully decorated. The complimentarty minibar snacks and drinks as well as a lovely hamper of Dead Sea products was a particularly thoughtful and special touch. Breakfast was wonderful - lots of variety ans prompt service. Great service from the front desk, as well as the rooftop restaurant staff. The hotel is highly recommended if you are looking for good quality accommodation and great service near Petra.

Nothing to complain about

Location was amazing, cleanliness and comfort and pspace of the rooms was great!!

Restaurant was closed early. But this is a minor thing compared to all the good.

Nice room. Great breakfast. Close proximity to Petra’s entrance.

The service at the front desk and in the room.

Excellent location, a 4 min walk to the visitors centre (entrance to Petra). Professional and courteous staff. Clean and comfortable rooms.

The only problem was a persistent and strange sound/noise throughout the night, which kept us from sleeping well (perhaps the hotel's washing machines? The swimming pool filters?)

The rooms are modern, beautiful, spacious. Excellent equipment in the bathroom (even an option for a more bright or a lighter light brightness). The size of the twin room beds is ok, and we really liked the fact that in each bed there we two different types of pillow, a harder and a softer one. The mini bar is complementary, and there is also the usual complimentary water and nespresso type capsules. Beautifully rooftop bar with a pool and a jacuzzi, varied any tasty breakfast. Excellent location that 5 minutes walk to the Petra visitors centre(closer than what it looks like in Google maps).

Bed matresses a bit hard. Also, have in mind,in case you have any mobility issues, that the hotel is at the top of a small steep slope. This was not a problem for us, and the hotel is fully accessible by car. Finally, it would be nice to have cold water available in the main reception!