Clean

Nice quiet clean

Stayed in August 2025

Nothing, it was perfect

The property itself was fantastic. The rooms were well kept, the food was delicious and filling and the spa facilities were relaxing. What was particularly good about the stay though was the staff. They went above and beyond to ensure we had a great time. Hazem in particular, who worked at the front desk, deserves particular thanks. He personally rang the airport on our behalf to get more details about flights during a time of instability with the airspace. He talked us through how we should do Petra and without him it would have been considerably worse. The restaurant staff were attentive to our every need and Ismael introduced himself to us and let us know if we needed anything we could go to him. It’s an underrated aspect, but it’s worth saying that the fast wifi allowed us to book our flights!

Stayed in June 2025

Hot water in shower was temperamental

The staff. Every staff member was incredibly accommodating, answered any questions and were happy to go out of their way to help.

Stayed in June 2025

The plane was immaculate. The staff were super friendly and accommodating especially mousa and hazem , both individuals were polite, professional and helpful. I would definitely stay here again .

Stayed in May 2025

Staff were super helpful and helped prepare us for the day in Petra and eating in town. Really recommend

Stayed in April 2025

.

The facilities was great and staff was excellent . Muhammad Nawafleh ensured we get the best treatment while staying at this hotel. His tips on seeing the Petra and adjoining area were spot on.

Stayed in May 2025

Nothing

Such a friendly and warm staff! Incredibly accommodating of dietary requirements. Kind and helpful. Exceptional service! Jordan is wonderful! Would definitely stay again!

Stayed in April 2025

Everything was perfect.

Clean and nice hotel. Very nice breakfast.

Stayed in April 2025

We spent 3 nights in this hotel. We were a family of 4 and we had an executive suite with 2 bedrooms. 1st large room with an XXL bed facing west with a view of the city and great sunset and sunrise. 2nd room with twin beds larger than normal and a living room. The staff was very attentive. Ismael is very kind and bent over backwards to satisfy us, we asked for lunch boxes to take away for the visit to Petra. Thank you also to all the staff Bilal and all the others. We will not hesitate to return to this hotel next time. Just a small downside the breakfast was a little basic we did not have dinner in the hotel restaurant because there are plenty of small restaurants within a 5 minute walk. The visitor center is a 5 minute drive. I recommend the hotel 100%

Stayed in April 2025

Not only was the hotel spectacular: well-kept, very clean and luxurious, but the staff were also fantastic. They were all so friendly and accommodating. We couldn’t have enjoyed our time more and really appreciate the staff for making our stay so great!

Stayed in April 2025

Clean , digital turnon light and digital turnoff light, food food and breakfast

Stayed in April 2025

Everything was good

Stayed in April 2025

Bathroom was very small

Location, cleanliness and luxury rooms

Stayed in April 2025

Our second visit to Petra. We had a wonderful stay at this hotel. The staff is so kind and helpful. They made every effort to make our stay comfortable.Clean and luxurious. I highly recommend staying at Petra Elite. Many thanks to Hazem and staff.

Stayed in March 2025

Great rooms, lovely staff, fantastic view of Petra

Stayed in February 2025

Nice hotel in a very good location, few minutes from Petra archeological site. Clean and big rooms. Very friendly and professional staff, Mr. Hazem provided a lot of useful information and a great support. I recommend this hotel

Stayed in February 2025

This is my second time traveling to Jordan, I chose orbit

Stayed in February 2025

Good location. Special thanks to Mr.Hazem and all the staff there were very helpful and professional .

Stayed in January 2025

Breakfast was average.

Lovely clean room. Small but well designed with beautiful view Staff all very friendly esp. Mohamed on reception Short drive to visitor centre. Walkable but very steep

Stayed in January 2025

We had a fantastic two-day stay at this hotel. The staff was exceptional, going above and beyond to ensure our comfort not just at the hotel but also by providing helpful information about Petra and the surrounding area. We dined at the hotel restaurant both nights. While the dinner options were somewhat limited, the food was wonderful. Breakfast was a standout experience, offering a wide variety of dishes, more than we could possibly finish. They even accommodated our dietary restrictions seamlessly, ensuring we had everything we needed. Hazem at the front desk, was outstanding, providing his WhatsApp number for any assistance while we were in town. He truly went the extra mile by checking on us that evening and following up with us after we left to ensure we arrived safely at our next destination. His kindness and excellent service made us feel truly welcome and at home. A special mention also goes to Vida at the restaurant. She was so sweet and provided excellent service. Highly recommend this hotel for its warm hospitality and personalized service!

Stayed in December 2024

Clean Helpful staff Good size room

Stayed in December 2024

N/A

Really loves this place. The view over the area is amazing. Room is big and comfortable. Staff go above and beyond to try and make your trip better. Breakfast in the morning was good with plenty of options to get you going. Beds were comfy as. Bathrooms were clean and well maintained as well.

Stayed in November 2024

Amazing. The hotel, the staff, everything was amazing!

Stayed in October 2024

Stayed the night before our Petra visit. The staff was pretty good and they provided an extensive breakfast in the morning. Great location for Petra visit.

Stayed in September 2024