Reviews of Petra Elite Hotel 5 stars

Nice quiet clean

Clean

The property itself was fantastic. The rooms were well kept, the food was delicious and filling and the spa facilities were relaxing. What was particularly good about the stay though was the staff. They went above and beyond to ensure we had a great time. Hazem in particular, who worked at the front desk, deserves particular thanks. He personally rang the airport on our behalf to get more details about flights during a time of instability with the airspace. He talked us through how we should do Petra and without him it would have been considerably worse. The restaurant staff were attentive to our every need and Ismael introduced himself to us and let us know if we needed anything we could go to him. It’s an underrated aspect, but it’s worth saying that the fast wifi allowed us to book our flights!

Nothing, it was perfect

The staff. Every staff member was incredibly accommodating, answered any questions and were happy to go out of their way to help.

Hot water in shower was temperamental

The plane was immaculate. The staff were super friendly and accommodating especially mousa and hazem , both individuals were polite, professional and helpful. I would definitely stay here again .

Staff were super helpful and helped prepare us for the day in Petra and eating in town. Really recommend

Very clean hotel, good facilities, good breakfast

I was added on Instagram by the hotel waiter. When confronted he acted like it wasn’t a big deal and denied getting my details from the file on record. I told the managers who told me it would be funny when I looked back on it. They asked for my details to be contacted once they ‘looked in to it’; however, I unsurprisingly have heard nothing. I did not paid a lot of money to be harassed!!

The facilities was great and staff was excellent . Muhammad Nawafleh ensured we get the best treatment while staying at this hotel. His tips on seeing the Petra and adjoining area were spot on.

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Such a friendly and warm staff! Incredibly accommodating of dietary requirements. Kind and helpful. Exceptional service! Jordan is wonderful! Would definitely stay again!

Nothing

Clean and nice hotel. Very nice breakfast.

Everything was perfect.

We spent 3 nights in this hotel. We were a family of 4 and we had an executive suite with 2 bedrooms. 1st large room with an XXL bed facing west with a view of the city and great sunset and sunrise. 2nd room with twin beds larger than normal and a living room. The staff was very attentive. Ismael is very kind and bent over backwards to satisfy us, we asked for lunch boxes to take away for the visit to Petra. Thank you also to all the staff Bilal and all the others. We will not hesitate to return to this hotel next time. Just a small downside the breakfast was a little basic we did not have dinner in the hotel restaurant because there are plenty of small restaurants within a 5 minute walk. The visitor center is a 5 minute drive. I recommend the hotel 100%

Not only was the hotel spectacular: well-kept, very clean and luxurious, but the staff were also fantastic. They were all so friendly and accommodating. We couldn’t have enjoyed our time more and really appreciate the staff for making our stay so great!

Clean , digital turnon light and digital turnoff light, food food and breakfast

Everything was good

Location, cleanliness and luxury rooms

Bathroom was very small

Our second visit to Petra. We had a wonderful stay at this hotel. The staff is so kind and helpful. They made every effort to make our stay comfortable.Clean and luxurious. I highly recommend staying at Petra Elite. Many thanks to Hazem and staff.

Great rooms, lovely staff, fantastic view of Petra

Nice hotel in a very good location, few minutes from Petra archeological site. Clean and big rooms. Very friendly and professional staff, Mr. Hazem provided a lot of useful information and a great support. I recommend this hotel